Jobs in Canada

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Added 41 mins ago
SG
Internal Payroll Specialist
Solvo Global
Quebec, QC
- $65,000 CAD / year
- Full-time
…more by visiting www.vensure.com Position Summary The Payroll Specialist will manage Internal payroll and various federal and provincial tax compliance and related tax research. This…
Added 41 mins ago
MD
Office & Admin Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 41 mins ago
H
Technical Services Specialist, Associate
Halliburton
SK
- Full-time
The Technical Services Spec, Assoc provides day-to-day operational support by coordinating purchasing activities, vendor communication, cost visibility, and inventory follow-up for the…
Added 41 mins ago
C
Operational Support Specialist
Compucom
Markham, ON
- Full-time
As an Operational Support Specialist, your primary function is to provide day-to-day client support in relation to Paulsboro and Canada operations. You will take ownership of ensuring we…
Added 1 hour ago
SG
Client Implementation Specialist - Canada
Solvo Global
Quebec, QC
- Full-time
Position~ Client Implementation Specialist - Canada (Requisition #~ 14078)
Added 1 hour ago
CH
Licensed Practical Nurse - STV
Covenant Health Canada
Lethbridge, AB
- Part-time
…spiritual care, all designed to enhance quality of life and support overall well-being. We take pride in our person-centered approach, ensuring each resident’s unique needs are met -…
Added 1 hour ago
RG
Chef
Rickys Group of Family-Style Restaurants
Kelowna, BC
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 1 hour ago
D
Client Implementation Specialist - Canada
Distro
Quebec, QC
- Full-time
Position: Client Implementation Specialist - Canada (Requisition #: 14078)
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 1 hour ago
NA
Healthcare Science Assistant (Higher Level) - Laboratory Genetics
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Queen Elizabeth University Hospital, Glasgow, our team delivers specialist genetic testing services that support the diagnosis and management of inherited conditions, cancer and other…
Added 1 hour ago
NA
Clinical Scientist (Somatic) - Laboratory Genetics
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Working as part of a multidisciplinary team of over 110 scientific, technical and support staff, you will analyse, interpret and report complex somatic genomic data, authorise diagnostic…
Added 1 hour ago
NS
Clinical Scientist (Somatic) - Laboratory Genetics
NHS Scotland
Saskatoon, SK
- Full-time
Working as part of a multidisciplinary team of over 110 scientific, technical and support staff, you will analyse, interpret and report complex somatic genomic data, authorise diagnostic…
Added 1 hour ago
NA
Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
This is an entry-level post providing 1st line customer triage support for incidents and requests, using Active Directory and Azure, communicating with users via phone, email, live chat and…
Added 1 hour ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
This is an entry-level post providing 1st line customer triage support for incidents and requests, using Active Directory and Azure, communicating with users via phone, email, live chat and…
Added 1 hour ago
NS
Healthcare Science Assistant (Higher Level) - Laboratory Genetics
NHS Scotland
Saskatoon, SK
- Full-time
…Queen Elizabeth University Hospital, Glasgow, our team delivers specialist genetic testing services that support the diagnosis and management of inherited conditions, cancer and other…
Added 1 hour ago
NA
Post-CCT Clinical Fellow- Major Trauma and Orthopaedics
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
In addition, we have a close association with the Beatson West of Scotland Cancer Centre providing support in the management of metastatic bone disease and haematological cancers. We have…
Added 1 hour ago
NS
Healthcare Support Worker Neurosurgical & OMFS Theatres
NHS Scotland
Saskatoon, SK
- Full-time
An exciting opportunity has arisen to join the Neurosurgical & OMFS Theatre team as a Band 3 Healthcare Support Worker within the Institute of Neurological Sciences at the Queen Elizabeth…
Added 1 hour ago
NS
Post-CCT Clinical Fellow- Major Trauma and Orthopaedics
NHS Scotland
Saskatoon, SK
- Contract
In addition, we have a close association with the Beatson West of Scotland Cancer Centre providing support in the management of metastatic bone disease and haematological cancers. We have…
Added 2 hours ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Added 2 hours ago
TM
Procurement Analytics & Performance Specialist
The Miller Group
Markham, ON
- Full-time
We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 2 hours ago
RS
Music Operations Specialist
Rogers Sports & Media
Vancouver, BC
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 2 hours ago
RS
Music Operations Specialist
Rogers Sports & Media
Calgary, AB
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 2 hours ago
RS
Music Operations Specialist
Rogers Sports & Media
Ottawa, ON
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 2 hours ago
RS
Music Operations Specialist
Rogers Sports & Media
AB · Edmonton, AB
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…

BMO

Account specialist, High Value at Risk (HVAR)

AB, Canada
Alberta, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Reviews delinquent, high-risk, and written-off accounts to identify collection opportunities, assess recovery likelihood, and execute loss-mitigation strategies while protecting the Bank’s interests. Advises customers on payment options, manages complex collection requests and transactions, and supports collections teams through reporting, coaching, process improvements, and collaboration with stakeholders.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Consumer Collections
Credit Knowledge
Negotiation
Customer Service
Verbal Communication
Written Communication
Collaboration
Analytical Skills
Problem Solving
Influence
Data Analysis
Reporting
Loss Mitigation
Relationship Management
Risk Management
Training And Coaching

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Credit Qualifications
Credit Knowledge
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Strategies
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Recovery Analysis
Credit Collection Disputes
Customer Service
Relationship Management
Negotiation
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
BMO Products And Services
Data Analysis
Reports And Dashboards
Quality Audits
Vendor Management
Training And Coaching
Process Improvement
Stakeholder Collaboration
Customer Confidentiality

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Work requirements

Jobs in Canada