Jobs in Canada

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Added 14 mins ago
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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
The Project Engineering Manager will be responsible for moderate to complex project planning and execution for various business opportunities. This corporate position oversees projects…
Added 14 mins ago
CA
Fleet Manager
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
Are you a driven leader who thrives on building lasting business relationships, crushing targets, and taking a department to the next level? Capital GMC Buick is looking for an energetic,…
Added 14 mins ago
CG
Fleet Manager
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
Are you a driven leader who thrives on building lasting business relationships, crushing targets, and taking a department to the next level? Capital GMC Buick is looking for an energetic,…
Added 14 mins ago
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Supervisor Production - Weekend - Friday to Sunday
Refresco
Calgary, AB
- Full-time
Reporting to the Production Manager the Production Supervisor is responsible for the overseeing the beverage manufacturing and packaging equipment, while supervising personnel to complete…
Added 14 mins ago
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Senior Relationship Manager
BMO
Mont-Royal, QC
- Full-time
As a Senior Relationship Manager, you'll serve as the primary relationship lead for a portfolio of commercial clients with annual revenues typically ranging from $10 million to $40 million.…
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Manager, Accounting Advisory Services
BDO
Toronto, ON
- Full-time
…our Canadian office locations) is looking for an experienced Manager to join our Accounting Advisory Team. We combine our deep technical knowledge with an understanding of clients' to…
Added 14 mins ago
FT
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe Toronto@ILAC
London, ON
- Full-time
The incumbent reports to the Manager, Admissions. The incumbent is responsible for the administration related to the admission, registration and graduation of students. In order to achieve…
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Ingénieur / Technicien – Génie industriel
Hitachi
Quebec, QC · (HE)Office_QC, Quebec City
- Full-time
…manufacturing facility. Reporting to the Manufacturing Engineering Manager, you will be responsible for improving work methods, production layout, and material flow to enhance safety,…
Added 14 mins ago
TK
Sr Manager, IT - Threat & Vulnerability Management
The Kraft Heinz Company
Toronto, ON
- Full-time
The Senior Manager, IT – Threat and Vulnerability Management leads a critical function responsible for the strategy, management and transformation of Kraft Heinz’s threat and vulnerability…
Added 14 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 14 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
If you have any experience supporting business to business to consumer (we support credit unions, their members and our own customers) add another check mark
Added 14 mins ago
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Role Enablement Senior Manager
Equinix
Toronto, ON
- Full-time
…the centre of Equinix’s AI-first transformation. The Senior Manager, Role Enablement partners directly with the Digital University lead to bring the Digital University strategy to life:…
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Content & Channels Manager
Equinix
Toronto, ON
- Full-time
…connected, informed, and engaged workforce across a global, hybrid business. The channels, content, and brand voice this team owns are often an employee's primary window into the company -…
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Digital Transformation & Change Management Senior Manager
Equinix
Toronto, ON
- Full-time
This is a hands-on change leadership role within Equinix’s AI-first transformation. The Senior Manager, Digital Transformation & Change Management owns change management end to end for one…
Added 14 mins ago
TH
Replenishment Analyst- 1 Year Contract
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 14 mins ago
TM
Senior Manager, Skills Development Programs
Toronto Metropolitan University
Toronto, ON
- Temporary
We’re looking for an innovative and strategic Senior Manager, Skills Development Programs, to join and drive the development, management, and implementation of cybersecurity training…
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Analyste r°approvisionnement
The Home Depot Canada
Toronto, ON
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 14 mins ago
YU
Library Operations Assistant
York University
Toronto, ON
- Full-time
Reporting to the Manager, Library Operations, the Library Operations Assistant handles library accounting, vendor orders, and bibliographic/order records in the automated library system.…
Added 14 mins ago
AC
External Financial Reporting Manager
Aston Carter
Toronto, ON
- $55 to $70 CAD / hour
- Full-time
The Financial Reporting Manager is responsible for preparing all external financial reports in accordance with International Financial Reporting Standards (IFRS). This role requires the…
Added 14 mins ago
UA
Marketing Specialist
UK Ammonia Alliance
Canada
- Full-time
…initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and supporting strategic…
Added 14 mins ago
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Business Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Business Analyst V talent advisor to join our client in support of an existing vacancy.
Added 14 mins ago
VS
Siebel CRM Developer
vTech Solution Canada
Toronto, ON
- Contract
Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.
Added 14 mins ago
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DIRECTEUR, SUCCÈS DES FOURNISSEURS, ASKUITY, CANADA
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)
Added 14 mins ago
TH
Analytics Implementation Analyst
The Home Depot Canada
Toronto, ON
- Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 14 mins ago
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Manager, Supplier Engagement (Askuity)
The Home Depot Canada
Toronto, ON
- Full-time
In office 3 days per week (Tues/Wed/Thurs)

BMO

Account specialist, High Value at Risk (HVAR)

ON, Canada
Ontario, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Reviews delinquent, high-risk, and written-off accounts to identify collection opportunities, assess recovery likelihood, and execute loss-mitigation strategies while protecting the Bank’s interests. Advises customers on payment options, manages complex service requests and transactions, and supports collections teams through reporting, coaching, process improvement, and collaboration with internal and external stakeholders.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Consumer Collections
Credit Knowledge
Collections Strategies
Loss Mitigation
Negotiation
Customer Service
Relationship Management
Verbal Communication
Written Communication
Collaboration
Analytical Skills
Problem Solving
Influencing
Data Analysis
Reporting
Training and Coaching

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Credit
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Strategies
Loss Mitigation
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Debt Recovery
Payment Strategies
Credit Collection Disputes
Customer Service
Relationship Management
Negotiation
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
Credit Analysis
Data Analysis
Reports and Dashboards
Process Improvement
Quality Audits
Vendor Management
Training and Coaching
Stakeholder Collaboration
Customer Communications
Financial Services

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Work requirements

Jobs in Canada