Jobs in Canada

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Added 23 mins ago
CC
RQ11861 - Systems Administrator/Operations Support Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Have Experience:
Added 2 hours ago
Y
GET
Yokogawa
NB · Chiasson Office, NB
- Full-time
◆ Customer Relationship Management / Account Management
Added 5 hours ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 7 hours ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Contract
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 8 hours ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 8 hours ago
F
Senior Specialist, Commerce
Flywheel
Toronto, ON
- Full-time
The Senior Commerce Specialist leads a portfolio of accounts across multiple eCommerce platforms (Amazon, Walmart, Target, and others), blending retail optimization with media strategy to…
Added 9 hours ago
A
Payroll Specialist
Altis
Toronto, ON
- $90,000 to $105,000 CAD / year
- Contract
Our client, a respected regulatory and not-for-profit organization, is seeking an experienced Payroll Specialist to play a critical role in ensuring the accuracy, integrity, and compliance…
Added 9 hours ago
FN
Mortgage Specialist, Renewals
First National Financial LP
Toronto, ON
- Full-time
Must possess good communication skills on the telephone and when interacting with internal First National departments and business partners
Added 9 hours ago
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Senior Advisor Onboarding & Transitions Specialist
Manulife
Montreal, QC
- Full-time
Manage the end-to-end onboarding process for new advisors, including account setup and integration with existing systems.
Added 10 hours ago
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Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 11 hours ago
AC
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Understanding of cybersecurity best practices, including account security, patch management, vulnerability remediation, endpoint protection, and access control.
Added 11 hours ago
B
Experts, service-conseil | Client Success Experts
Bloom
Montreal, QC
- Full-time
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)
Added 12 hours ago
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Insurance Service Specialist at Petrela Westmount
Navacord
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Interact with Account Manager and Insurance Associate colleagues for guidance and direction on client service requests (as they relate to document preparation).
Added 12 hours ago
T
New Business Specialist - Private Client Advice
TD
Toronto, ON · Markham, ON
- Full-time
Welcome to Private Client Advice! Since its inception in 2018, Private Client Advice (PCA) has grown fast and profitably. We offer an insurance service that appreciates our client's efforts…
Added 13 hours ago
EG
Merchant Growth Specialist
Ettain Group HR
MB · Manitoba, Canada
- Part-time
Post-secondary education in business, finance, economics, or a related field is an asset, as is prior experience in a client-facing or account management role.
Added 13 hours ago
S
Senior Environmental Project Manager
Stantec
ON · Stoney Creek, ON
- Full-time
…managing risk and commercial outcomes, and maintaining strong client relationships. You will also mentor project managers, improve delivery practices and support strategic pursuits.…
Added 14 hours ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 14 hours ago
V
Technical Specialist, Connected Vehicle Quality
Vertage
Oakville, ON
- Contract
Our client, a global automotive leader, is looking for a Technical Specialist to be the Voice of the Customer for its telematics and fleet management business. You will lead the resolution…
Added 15 hours ago
IG
Investment Specialist
Infotree Global Solutions
Montreal, QC
- Contract
Hybrid role: 4 days per week in the office
Added 15 hours ago
H
Bilingual Recruiter
Hays
Montreal, QC
- Full-time
…countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we…
Added 15 hours ago
Senior Contract Specialist
BGBx
ON
The Senior Contract Specialist manages BGBx's contracts from start to finish across both the client side and the vendor side. That covers drafting, negotiation, execution, renewal and…
Added 16 hours ago
PV
Registered Veterinary Technician (RVT), Emergency & Critical Care RVT
P3 Veterinary Partners
Halifax, NS
- Full-time
The ability to deliver exceptional client & patient service
Added 16 hours ago
PC
Group Benefits Underwriter
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Develop and maintain ongoing relationships with carriers, Account Managers and brokers
Added 16 hours ago
C
Commercial Card Product Sales, Vice President
Citi
Toronto, ON
- Full-time
Citi is seeking a high-performing, client-focused Commercial Cards Product Sales Senior Specialist to drive new business growth across our Commercial Cards franchise.
Added 16 hours ago
RM
Financial Recovery Coordinator
Regional Municipality of Peel
Brampton, ON
- Other
Prepares and provides various letters and financial statements to clients to ensure that they have an accurate record of their account balance.

BMO

Account specialist, High Value at Risk (HVAR)

SK, Canada
Saskatchewan, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

Apply on LinkedIn About employer

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Nov 27, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Reviews delinquent and high-risk accounts, advises customers on payment and collections strategies, and executes loss-mitigation solutions to maximize recovery while protecting the Bank’s interests. Handles complex customer requests, supports collections teams through coaching and process improvements, and analyzes account data to inform recommendations and reporting.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Consumer Collections
Credit Knowledge
Negotiation
Customer Service
Verbal Communication
Written Communication
Collaboration
Teamwork
Analytical Skills
Problem Solving
Influence
Data Analysis
Reporting
Loss Mitigation
Relationship Management
Regulatory Compliance

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Credit
Delinquent Accounts
High-Risk Accounts
Collections Strategies
Loss Mitigation
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Debt Recovery
Credit Collection Disputes
Customer Service
Relationship Management
Negotiation
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
Account Analysis
Data Analysis
Reports
Dashboards
Quality Audits
Vendor Management
Coaching
Training
Process Improvement
Stakeholder Collaboration
BMO Products and Services

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Work requirements

Jobs in Canada