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Added 7 mins ago
IS
SAS / Python Developer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Iris's client, one of the world's largest multinational investment banking and financial services corporation is looking to hire a SAS / Python Developer Our direct client is a is a…
Added 7 mins ago
AT
Technical Architect for Box Capital Markets
Aarorn Technologies Inc
Toronto, ON
- $60 CAD / hour
- Contract
5-7 years in technology development in financial services
Added 7 mins ago
HR
Analyst - Payments
Hard Rock Digital
Canada
- Full-time
We are looking for a well-rounded individual with experience in ecommerce financial disputes to roll up their sleeves and join us as one of our Analysts. This role will report into the…
Added 7 mins ago
R&
Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 7 mins ago
BE
Legal Accounting Associate
Bluestar Equity
Barrie, ON
- $50,000 to $60,000 CAD / year
- Full-time
Support maintenance of accurate financial records across entities
Added 7 mins ago
IG
Sr. User Experience Researcher
Insight Global
Toronto, ON
- $54 to $66 CAD / hour
- Contract
Financial services, wealth management, asset management, or investment experience
Added 7 mins ago
PC
Principal Software Engineer
Priority Commerce
Waterloo, ON
- $191,000 to $249,000 CAD / year
- Full-time
Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital…
Added 7 mins ago
W
Senior Corporate Accountant
Winchesters
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Downtown Toronto, ON (3 days per week in-office)
Added 7 mins ago
TO
Revenue and Collections Coordinator
Town of Whitchurch-Stouffville
Whitchurch-Stouffville, ON
- Full-time
Make a difference in a growing community by helping support the financial services residents and businesses rely on every day. As the Revenue and Collections Co-Ordinator, you will play a…
Added 7 mins ago
IG
Bilingual Customer Service Representative
Insight Global
Montreal, QC
- Contract
Insight Global is looking for a Banking Operations Specialist to join a leading financial institution. This individual will support the day-to-day processing and servicing of retail and…
Added 7 mins ago
MH
Executive Director
MaxPeople HR
Brantford, ON
- Full-time
…reporting, outreach and community liaison, management of human, financial and other resources, and…
Added 8 mins ago
Accounting Assistant (Transit)
Region of Waterloo
Kitchener, ON
Investigates, compiles, and analyzes data, formats reports, and administers financial accounts to support management decision-making, operational planning, and budget preparation for…
Added 8 mins ago
Banking Advisor Trainee - Laval Main Branch
Scotiabank
Laval, QC
Added 8 mins ago
Senior Investment & Personal Banking Specialist Trainee (Canada)
Scotiabank
Montreal, QC
Be passionate about financial sales as well as delivering trusted financial advice to customers
Added 8 mins ago
Senior Manager, Marketing Analytics
Scotiabank
Toronto, ON
Experience in financial services or banking preferred, with strong understanding of customer economics, product performance, and marketing effectiveness.
Added 8 mins ago
Senior Technical Analyst (18-Month Contract), Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
This role operates on a rotating shift schedule, including 8:00 a.m
Added 8 mins ago
GBM - Equity Research - New Grad Rotational Program 2027
Scotiabank
Toronto, ON
…Associates work closely with a seasoned Research Analyst to develop financial forecasts and publish research publications that allow our clients to make informed investment decisions. For…
Added 8 mins ago
F
Inside Sales Representative
Financeit
Remote, Canada
- $50,000 to $60,000 CAD / year
- Full-time
- Remote
Experience in consumer lending, SaaS or financial services is preferred.
Added 8 mins ago
TM
Senior Software Developer / Développeur de logiciels principal
The Maples Group (Financial Services)
Montreal, QC
- Full-time
We are looking for an accomplished Senior Software Developer to join our Business Technology team as part of our financial services business in Montreal.
Added 8 mins ago
Administrative Assistant (Bilingual 12 month contract)
The Canada Life Assurance Company
Montreal, QC
We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of…
Added 23 mins ago
AV
Junior Financial Analyst
Atlas Van Lines Canada
Oakville, ON
- Full-time
Hybrid work 3 days in office/2 days remote possible
Added 23 mins ago
SI
Buyer Lead
Snackruptors Inc
Canada
- Other
Identify, evaluate, and select service providers that meet operational, financial, and compliance requirements.
Added 23 mins ago
I
Assistant Controller
Intersand
Boucherville, QC
- Full-time
Reporting to the Corporate Controller, the Assistant Controller plays a key role in the preparation and integrity of financial information for our Canadian and U.S. operations.
Added 38 mins ago
PC
Sr. Software Engineer
Priority Commerce
Waterloo, ON
- $115,000 to $142,000 CAD / year
- Full-time
Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital…
Added 38 mins ago
MI
OTC Equity Derivatives Subject Matter Expert (SME)
Maarut Inc
ON · Ontario, Canada
- Contract
…scoping and implementation of a comparable capability in a financial institution, from front office to general ledger. The person produces requirements and target processes directly,…

Closed listing

BMO

Account specialist, High Value at Risk (HVAR)

SK, Canada
Saskatchewan, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Closing date: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

The Account Specialist manages delinquent and high-risk accounts by developing payment strategies and executing loss mitigation procedures to minimize financial losses. They also provide expert customer service, maintain long-term client relationships, and support internal teams through coaching and data reporting.

Requirements

Candidates must have 3-5 years of relevant experience and a post-secondary degree in a related field. Strong knowledge of consumer collections laws, credit products, and analytical skills are required for this role.

Skills

Collections
Customer service
Negotiation
Risk management
Data analysis
Relationship management
Credit collection
Loss mitigation
Reporting
Coaching
Training
Vendor management
Problem solving
Communication
Financial analysis
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
High Value at Risk
Loss Mitigation
Credit Management
Risk Management Framework
Financial Services
Account Management
Data Analysis
Reporting
Dashboards
Vendor Management
Regulatory Environment
Loan Modification
Liquidation
Negotiation
Compliance
BMO Financial Group
Strategic Initiatives
Quality Audits

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Work requirements

Jobs in Canada