Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Test Engineer
Matchtech North America
AB · Alberta, Canada
Contract
atchtech are working with a key client to support the recruitment of a Testing & Commissioning Engineer / Specialist – Light Rail Transit to work on high profile railway projects in…
Added 2 mins ago
Senior Financial Crime Risk Analyst (5522)
TD
Markham, ON
Full-time
…challenge, second-level review, trend analysis, and stakeholder support across TD Financial Crime Investigation AML/ATF…
Added 2 mins ago
Security Specialist – Project Delivery
Office Interiors
Dartmouth, NS
Full-time
…are looking for an experienced and customer-focused Security Specialist to lead the implementation and delivery of commercial security solutions for our growing client…
Added 4 mins ago
Customer Service Specialist - Automotive Finishes
Sherwin-Williams
Hamilton, ON
The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer…
Added 4 mins ago
Mortgage Specialist
BMO
Montreal, QC · IBMM
Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 4 mins ago
Mortgage Specialist
BMO
Montreal, QC
Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 4 mins ago
Regional Security Training Specialist
GardaWorld
Moncton, NB · Halifax, NS
…Canada? GardaWorld is looking for a Regional Security Training Specialist to oversee and deliver training programs that ensure our teams are operationally ready, compliant, and…
Added 4 mins ago
Professional Banking Specialist - Gatineau
Scotiabank
Ottawa, ON
The Professional Banking Specialist contributes to the overall success of the Lawyers & Professional Banking, Business Banking in Canadian Banking team ensuring specific individual goals,…
Added 4 mins ago
Coordinator, Internal Operations
Acosta
Mississauga, ON
Full-time
Oversee and implement all questionnaire updates in collaboration with the Client Service Team (CST) to ensure timely and accurate deployment.
Added 34 mins ago
Licensed Realtor / Real Estate Agent – Buyer Specialist
Nick Fundytus Team
Ottawa, ON
Part-time
You’ll also have the opportunity to develop your own niche or specialty - with marketing support from the team - and participate in client events and community initiatives.
Added 1 hour ago
Technical Support Specialist - Positioning Technology (Halifax)
Brandt Group of Companies
Bedford, NS
Full-time
Brandt is currently seeking a Technical Support Specialist for our Atlantic region reporting to our Halifax Construction & Forestry location.
Added 1 hour ago
Implementation Coordinator
HR4 Ltd
Canada
Full-time
We're looking for an Implementation Coordinator to support our Implementation Specialists across their client projects. This role is ideal for someone detail-oriented, organized, and…
Added 1 hour ago
HR Specialist - 1 year Fixed Term Contract
G-P
Hiawatha First Nation, ON
Full-time
As a Human Resources Specialist in a fast-growing company, you will have responsibility for supporting G-P’s clients and the professionals we engage on behalf of our clients and assisting…
Added 1 hour ago
Senior Purchasing Specialist
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
Full-time
Exceptional client service skills, to determine department’s needs, liaise with related departments and suppliers, and develop and maintain effective working relationships with them.
Added 1 hour ago
Senior Tax Associate
Stern Cohen Accountants
Toronto, ON
Full-time
Be committed to providing exceptional client service
Added 1 hour ago
Bilingual Inside Sales Specialist
Volvo Group
ON · Mississauga, ON
$70,000 to $85,000 CAD / year
In the temporary absence (vacation, illness, etc.) of a DFM, the Inside Sales Specialist will manage the territory for customer and dealer service requests. Occasional territory and dealer…
Added 1 hour ago
Intermediate Customer Onboarding Specialist
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
Full-time
We are looking for a high output, thoughtful, and skilled onboarding specialist to add value, energy, and technical expertise to our team. You thrive in the spotlight with customers, eager…
Added 1 hour ago
Bilingual Client Services Officer
Haventree Bank
Toronto, ON · Quebec, QC · AB · Calgary, AB
Full-time
Reporting to the Senior Manager, Client Experience, the Bilingual Client Services Officer is responsible for delivering exceptional customer service and operational support. This role…
Added 1 hour ago
Sales Team Lead
Match Retail
Hamilton, ON · Niagara Falls, ON · Stoney Creek, NB
Other
…strong field execution, data-driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth, visibility, and performance at…
Added 1 hour ago
Inventory Specialist
Kelly Services (Canada), Ltd.
Toronto, ON
Contract
Kelly Services' has partnered with a client in Toronto, ON to recruit for a Temp opportunity for Inventory Specialist
Added 1 hour ago
Senior Litigation Lawyer
ME Law - Business Litigation Lawyers
Toronto, ON
Full-time
…managed by dedicated teams. Compensation is independent of client…
Added 1 hour ago
Senior Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
Full-time
Reporting to the Manager of Design Solutions Studio, we are hiring a Senior Workplace Design Specialist to join our growing team in Mississauga. You will translate workplace requirements…
Added 2 hours ago
Cybersecurity Architect
ACENSI
London, ON
Full-time
ACENSI is looking for a Cybersecurity Architect for one of thier client based in Bucharest in the energy sector :
Added 2 hours ago
Recruitment Specialist
IS2 Workforce Solutions
Delta, BC
Full-time
Participate in client site visits and tours to better support recruitment efforts
Added 2 hours ago
National Sales Manager
Match Retail
Mississauga, ON
Full-time
…strong field execution, data-driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth, visibility, and performance at…

BMO

Account specialist, High Value at Risk (HVAR)

NB, Canada
New Brunswick, Canada, Canada

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

Apply About employer

Applications open in a new tab.

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Account Specialist manages high-risk and delinquent accounts by providing collections-related sales and service while executing loss mitigation strategies. They also analyze account data to provide insights, develop action plans, and support internal stakeholders to safeguard the bank's interests.

Requirements

Candidates typically require 3 to 5 years of relevant experience and a post-secondary degree in a related field. Proficiency in consumer collections laws, credit knowledge, and strong analytical and communication skills are essential.

Skills

Collections
Customer service
Negotiation
Data analysis
Risk management
Loss mitigation
Relationship management
Credit analysis
Reporting
Coaching
Training
Vendor management
Problem solving
Communication
Interpersonal skills
Financial services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Collections
High Value at Risk
Loss mitigation
Credit collection
Risk management
Relationship management
Data analysis
Financial services
Consumer collections
Loan modification
Liquidation
Vendor management
Reporting
Dashboards
Negotiation
Regulatory environment
BMO products
Customer service
Account management
Strategic initiatives

Report this job