Find work in Canada.

330,238 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 24 mins ago
Junior Asset Management Specialist
Hatch
Mississauga, ON
Reliability engineering and data analytics, statistical methodologies, artificial intelligence and machine learning
Added 1 hour ago
Reporting & Visualization Specialist - Management Analyst 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
…Counsel’s Office (GCO) is hiring a Reporting & Visualization Specialist to build DCYF's reporting and analytics framework. In this role, you will create clear, reliable, and actionable…
Added 2 hours ago
Analyst, Compensation and Organizational Design, Human Resources
Provincial Health Services Authority
Vancouver, BC
Full-time
Functions as a super-user on C&C related systems, identifies and investigates data and system issues, provides systems advice and makes recommendations, and works within HR and other…
Added 3 hours ago
Supply Chain Specialist II
Emplo Inc.
Gatineau, QC
Full-time
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space…
Added 7 hours ago
Enterprise Applications Specialist
Shannex Incorporated
Halifax, NS
Full-time
We are searching for an Enterprise Applications Specialist to join our Project Management & Software Solutions Team based in Halifax, Nova Scotia.
Added 7 hours ago
Account specialist, High Value at Risk (HVAR)
BMO
YT · Yukon Territory, Canada
Part-time
Provides advice and guidance to assigned business/group on implementation of solutions.
Added 10 hours ago
Project Support Administrator, Common Core Program
University of Calgary
Calgary, AB
Full-time
Writing Python scripts to support automation, data processing, and integration tasks.
Added 10 hours ago
Precision Agriculture Specialist
Brandt Group of Companies
Olds, AB
Full-time
The Precision Agriculture Specialist is responsible for executing precision ag strategies at the field level, driving technology adoption, supporting data services, and training store…
Added 11 hours ago
M365 Copilot and Copilot Studio Senior Specialist
CGI
Toronto, ON
Full-time
Experience collecting, analyzing, or working with Microsoft 365 and Power Platform administrative data, inventories, audit information, analytics, and usage telemetry.
Added 11 hours ago
Specialist, Analytics
SaskPower
Regina, SK
Full-time
The Specialist is accountable for working with business and IT partners to gather requirements, develop and manage work performed by Developers, and deliver analytics solutions across…
Added 12 hours ago
Account specialist, High Value at Risk (HVAR)
BMO
NS · Nova Scotia, Canada
Part-time
Provides advice and guidance to assigned business/group on implementation of solutions.
Added 12 hours ago
Onboarding Specialist
Insight Global
Toronto, ON
$25 to $30 CAD / hour
Contract
…understand, connect the right people, and help clients begin using solutions that support their day to day business. Your work can improve client satisfaction, speed up implementation, and…
Added 12 hours ago
Acquisition Specialist
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
The Acquisition Specialist is a hands-on role focused on supporting acquisition strategy, measurement and customer understanding. Combining strong marketing knowledge and business…
Added 12 hours ago
Ecommerce Specialist
Sports Careers
Vancouver, BC
Full-time
The Ecommerce Specialist is responsible for driving the financial performance of our website, Vanbase.ca. This role oversees all on-site sales and campaign management, product content…
Added 12 hours ago
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT ZURICH
Management Solutions
Zurich, ON
Internship
…Transformation, Organization and Efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, Big Data, solutions development, tool…
Added 13 hours ago
Associate Application Specialist
Tecsys Inc.
Remote, Canada
Full-time · Remote
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work…
Added 14 hours ago
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 14 hours ago
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
Full-time
…industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms,…
Added 14 hours ago
Site Reliability Specialist - 12 months
Co-operators
Guelph, ON · Toronto, ON · Mississauga, ON
Full-time
The Site Reliability Specialist (SRS) is a specialized role within the field of software engineering that focuses on maintaining highly reliable and scalable software systems. SRAs execute…
Added 14 hours ago
Account specialist, High Value at Risk (HVAR)
BMO
NL · Newfoundland and Labrador, Canada
Part-time
Provides advice and guidance to assigned business/group on implementation of solutions.
Added 14 hours ago
Investment Management Specialist
Marsh
Toronto, ON
Full-time
…objectives and mitigate investment risk. An Investment Management Specialist is an established, independent contributor (who can work individually and as part of a team), whose work has a…
Added 15 hours ago
Account specialist, High Value at Risk (HVAR)
BMO
NB · New Brunswick, Canada
Part-time
Provides advice and guidance to assigned business/group on implementation of solutions.
Added 15 hours ago
Investment Management Specialist
Marsh McLennan
Toronto, ON
Full-time
…objectives and mitigate investment risk. An Investment Management Specialist is an established, independent contributor (who can work individually and as part of a team), whose work has a…
Added 16 hours ago
Process Improvement Specialist
Kinetic Custom Trailers
Penticton, British Columbia
Coordinate with the Business Systems & Intelligence Analyst where systems, data, automation, or reporting solutions are required.
Added 16 hours ago
Technical Customer Support Specialist – Level 3
Quadbridge
Vancouver, BC
The Technical Customer Support Specialist - Level 3, Modern Work, Data & AI is a senior escalation resource within Managed Services. The role owns complex incidents and service requests,…

BMO

Account specialist, High Value at Risk (HVAR)

NB, Canada
New Brunswick, Canada, Canada

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

Apply About employer

Applications open in a new tab.

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Account Specialist manages high-risk and delinquent accounts by providing collections-related sales and service while executing loss mitigation strategies. They also analyze account data to provide insights, develop action plans, and support internal stakeholders to safeguard the bank's interests.

Requirements

Candidates typically require 3 to 5 years of relevant experience and a post-secondary degree in a related field. Proficiency in consumer collections laws, credit knowledge, and strong analytical and communication skills are essential.

Skills

Collections
Customer service
Negotiation
Data analysis
Risk management
Loss mitigation
Relationship management
Credit analysis
Reporting
Coaching
Training
Vendor management
Problem solving
Communication
Interpersonal skills
Financial services

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Collections
High Value at Risk
Loss mitigation
Credit collection
Risk management
Relationship management
Data analysis
Financial services
Consumer collections
Loan modification
Liquidation
Vendor management
Reporting
Dashboards
Negotiation
Regulatory environment
BMO products
Customer service
Account management
Strategic initiatives

Report this job