Find work in Canada.

332,718 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 4 mins ago
Senior Mechanical Engineer
ATS Automation
Cambridge, ON
Communicates all requested design changes to their Mechanical Design Team Lead or respective manager.
Added 4 mins ago
Engineering Manager, Product
Clarity
Remote, Canada
$165,000 to $275,000 CAD / year
Full-time · Remote
As an Engineering Manager, Product at Clarity, you will directly manage two product engineering teams, including the Engineering Leads and IC engineers on each. Each team runs as a triad of…
Added 4 mins ago
Registered Dietitian Practice Lead
CBI Home Health
Waterloo, ON · London, ON
Part-time
…to ensure patient and family experience and clinical service delivery meets or exceeds standards set by CBI Home Health and external stakeholders. Leading by example, the Practice Lead will…
Added 4 mins ago
Registered Nurse, Cardiac Cathetization/Electrophysiology Labs/Cardiac Short Stay/Procedure Room
Providence Healthcare
Vancouver, BC
Other
Reporting to the Patient Care Manager, the RN Cardiac Cath Lab/Procedure Room/Electrophysiology Lab/Cardiac Short Stay, you'll be at the forefront of patient care, working collaboratively…
Added 18 mins ago
PROJECT COORDINATOR
PNR RailWorks
AB · Edmonton, AB
Full-time
Reporting to the Track Manager or designate, the Project Coordinator provides support and assistance to ensure the smooth execution of the assigned projects. Responsibilities are varied but…
Added 19 mins ago
Service Writer
Transx Ltd
Calgary, AB
Full-time
Reporting to the Shop Manager, the Service Writer's role is to act as a liaison between Maintenance and all TransX customers including the Procurement divisions within Transx. In…
Added 19 mins ago
Manager, Learning Talent Operations
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · ON · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Manager, Learning & Talent OperationsReporting to the Director, People & Talent Strategy, the Manager, Learning & Talent Operations is a key leadership role within People & Talent Strategy,…
Added 19 mins ago
Learning & Talent Coordinator
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · ON · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Reporting to the Manager, Learning and Talent Operations, the Learning & Talent Coordinator supports the delivery of Learning and Talent initiatives across the organization. This role…
Added 34 mins ago
Purchasing Agent
CDN Controls ULC
Fort St. John, BC
$57,000 to $62,000 CAD / year
Full-time
Reporting to the Supply Chain Manager, the Purchasing Agent plays a key role in supporting our operations by sourcing, procuring, and coordinating materials for maintenance and construction…
Added 34 mins ago
Senior Accounts Payable Administrator
IMT CORPORATION
ON
$50,200 to $68,300 CAD / year
Full-time
…Payable Administrator to join our team and contribute to the delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration, an…
Added 34 mins ago
Supervisor - 24/7 Programs (Raven and Maple)
TRELLIS SOCIETY FOR COMMUNITY IMPACT
Calgary, AB
Full-time
…creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we…
Added 34 mins ago
Project Administrator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Assist with project delivery and construction phase administration files and documents throughout the project life cycle including: fee letters, design contracts, project correspondence,…
Added 34 mins ago
COOK
Lifetimes Limited Partn
Walkerton, ON
$18.31 CAD / hour
Full-time
Maintain required records in the absence of the Food Service Manager, e.g., menu changes, purchase orders, delivery receipts, temperature checks,
Added 34 mins ago
Manager, Projects & Operations
United Way British Columbia
Prince George, BC · Victoria, BC · Kamloops, BC · Burnaby, BC · Kelowna, BC · Nanaimo, BC
Up to $91,970 CAD / year
Full-time
Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project…
Added 48 mins ago
Regional Manager, Enhanced Care
Shannex Incorporated
Saint John, NB
Full-time
We are searching for a Regional Manager, Enhanced Care to join our Saint John/Quispamsis region.
Added 48 mins ago
Part Time Pharmacy Assistant
Walmart Canada
Mississauga, ON
Part-time · Contract
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 48 mins ago
Member of Technical Staff 5
Nutanix
Vancouver, BC
$171,000 to $257,000 CAD / year
Full-time
Identify technical risks early and drive pragmatic solutions balancing short-term delivery with long-term maintainability.
Added 48 mins ago
Manager, Trades Personnel
Simon Fraser University
Burnaby, BC
Full-time
The Manager, Trades Personnel provides strategic and operational leadership for workforce management and service delivery within the Operations & Maintenance portfolio. The role establishes…
Added 48 mins ago
Sr Project Manager
CDW
Toronto, ON
Full-time
At CDW, we highly value the energy and commitment you bring to your job every day. Our Sr. Project Manager role is an exceptional opportunity for a motivated self-starter to grow and…
Added 48 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Ottawa, ON
Full-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 49 mins ago
Plant Coordinator
WGI Group
Saint-Clet, QC
Full-time
Under the supervision of the Production Manager, the Plant Coordinator is responsible for scheduling and managing daily manufacturing activities to meet customer requirements. The role…
Added 49 mins ago
AZ Driver
WGI Group
Walkerton, ON
$27 to $30 CAD / hour
Full-time
Reporting to the Transportation Manager, the Driver delivers and picks up materials from suppliers and customers in a timely and professional manner. The Driver operates forklifts, works…
Added 49 mins ago
Register Nurse
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Sunset Lodge
Part-time
Reports immediately to the DOC/CCC or Manager any observation or suspicion of resident abuse.
Added 49 mins ago
Safety Specialist
Harbour Air Ltd
Vancouver, BC
Full-time
Monitor occurrences for emerging trends and high-risk events requiring escalation to the Manager, Safety
Added 49 mins ago
Manager, Strategic Initiatives & Program Delivery
Skilled Trades Ontario
Mississauga, ON
Temporary
Position Title: Manager, Strategic Initiatives and Program Delivery

BMO

Account specialist, High Value at Risk (HVAR)

NL, Canada
Newfoundland and Labrador, Canada, Canada

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

Apply About employer

Applications open in a new tab.

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The Account Specialist manages delinquent and high-risk accounts by developing payment strategies and executing loss mitigation processes. They provide exceptional customer service while collaborating with internal stakeholders to maximize recovery and safeguard the bank's interests.

Requirements

Candidates must have 3-5 years of relevant experience and a post-secondary degree in a related field. Proficiency in consumer collections laws, credit knowledge, and strong analytical and communication skills are required.

Skills

Collections
Risk management
Customer service
Negotiation
Data analysis
Relationship management
Loss mitigation
Financial reporting
Credit analysis
Vendor management
Coaching
Training
Problem solving
Communication
Interpersonal skills
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Account Specialist
Collections
High Value at Risk
Loss Mitigation
Credit Collection
Risk Management Framework
Financial Services
Customer Service
Relationship Management
Data Analysis
Reporting
Dashboards
Vendor Management
Negotiation
Regulatory Environment
Consumer Collections
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Strategic Initiatives
Performance-based Incentives
Compliance
Banking
Credit Knowledge

Report this job