Jobs in Canada

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Added 17 mins ago
Senior Product Manager, Digital Banking
ATB
Toronto, ON · Kelowna, BC · Edmonton, AB · Calgary, AB
Full-time
As ATB’s next Senior Product Manager, Digital Banking, you will serve as a bridge in between business objectives, product vision and technical execution, ensuring the stability and…
Added 17 mins ago
Manager, EM Planning, Response, and Projects
Squamish Nation
North Vancouver, BC
$80,026 to $120,040 CAD / year
Full-time
…the Sḵwx̱wú7mesh Nation. You will guide the development and delivery of a comprehensive emergency management program grounded in Sḵwx̱wú7mesh values, supporting the Nation through…
Added 32 mins ago
Future Talent Pipeline - Food Service & Hospitality
Shannex Incorporated
Ajax, ON
Part-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Added 32 mins ago
Clinical Manager – 37.5 hours/week – Permanent
Peterborough Family Health Team
Peterborough, ON
Full-time
We are currently seeking a permanent, full-time Clinical Manager to support the expanding needs of the organization and to ensure consistency in service delivery.
Added 32 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
NS · Nova Scotia, Canada
Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 32 mins ago
Health Services Manager - DePaul Hall
Shannex Incorporated
Bedford, NS
Full-time
In anticipation of opening in October 2026, we are searching for a full-time Health Services Manager to join our new DePaul Hall Enhanced Care team based in Bedford, Nova Scotia.
Added 32 mins ago
Warehouse Manager
Canada Packers Inc.
Brandon, MB
Full-time
…facility, including coordinating with internal and external delivery drivers and managing all internal shipping and receiving activities. The incumbent will be responsible for the overall…
Added 32 mins ago
Growth Platform Demand-Generation Marketing Manager (18 month contract)
Deloitte
Toronto, ON
Full-time
As a Growth Platform Demand-Generation Marketing Manager , you will lead the development and execution of growth marketing, demand generation, and growth activation strategies across…
Added 32 mins ago
VP, Passive Fixed Income Team - TD Asset Management
TD
Toronto, ON
Full-time
TD Asset Management (TDAM), a member of TD Bank Financial Group, is a leading North American investment manager offering progressive investment solutions to both institutional and…
Added 47 mins ago
Sr. Financial Analyst
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
The Senior Financial Analyst scope include multiple short/long term finance project manager duties and support as a floater within the Faculty of Medicine Finance organization as assigned…
Added 47 mins ago
Senior Program Manager
Russell Tobin
Toronto, ON
$100 to $110 CAD / hour
Contract
Responsibilities: Provide program management leadership and expertise for large-scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or…
Added 47 mins ago
Sales Enablement Manager
Spellbook
Remote, Canada
$100,000 to $125,000 CAD / year
Full-time · Remote
Own the end-to-end coordination of the sales onboarding program, including scheduling sessions, managing materials, and tracking progress.
Added 1 hour ago
Manager, Youth and Unified Champion Schools
Special Olympics Ontario
ON · Ontario, Canada
Full-time
…primarily delivered through the Unified Champion Schools (UCS) program. As a member of the Program Team, the Manager will help set provincial direction, turn strategy into practical and…
Added 1 hour ago
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
$47,000 to $69,000 CAD / year
Full-time
…Maintenance Stock room. The incumbent will report to the Maintenance Manager. The incumbent will be responsible for ensuring that parts and supplies are ordered, received, and issued for…
Added 1 hour ago
Project Management Office - Sr. Project Manager - P5
OSI Maritime Systems
Burnaby, BC
Working within the Systems Delivery division, the Senior Project Manager is the Leader of a multi-disciplinary Integrated Project Team and is the principle point of interface between the…
Added 1 hour ago
Future Talent Pipeline - Clinical Services Manager(Health and Wellness Manager)
Shannex Incorporated
ON · Ontario, Canada
Full-time
Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
Added 1 hour ago
Case Worker - Temporary
The Salvation Army in Canada
Victoria, BC
Part-time
Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement,…
Added 1 hour ago
Resident Manager (6 month contract)
Centurion Associates Inc
Kitchener, ON
Contract
Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies…
Added 1 hour ago
Register Nurse
The Salvation Army in Canada
Victoria, BC
Part-time
Reports immediately to the DOC/CCC or Manager any observation or suspicion of resident abuse.
Added 1 hour ago
Brand Experience Coordinator
Altis
North Vancouver, BC
$30 to $35 CAD / hour
Contract
You'll contribute to project reporting, event recaps, and process improvements that enhance program delivery.
Added 1 hour ago
Case Worker - Temporary
The Salvation Army Canada and Bermuda Territory
Victoria, BC · Connection Point Church and Resource Centre
Part-time
Contribute to the development of administrative frameworks and best practices for program delivery, including new and innovative approaches to programming and community involvement,…
Added 1 hour ago
Mechanical & Electrical Coordinator
Bird Construction
Edmonton, AB
Full-time
Assist the Bird Project Manager and Project Superintendent in the overall project schedule development specifically with respect to site services, mechanical, electrical, elevator and fire…
Added 1 hour ago
Superintendent
Bird Construction
Edmonton, AB
Full-time
Provide safety leadership through implementation of Bird Safety Program and monitoring of safety performance of field staff and subcontractors.
Added 1 hour ago
Student Estimator (January, 2027)
Aecon
Vancouver, BC
Reporting to the Preconstruction Manager, the Student Estimator offers a unique opportunity to gain hands-on experience supporting the pursuit and delivery of large-scale infrastructure…
Added 1 hour ago
Senior Mechanical Engineer
ATS Automation
Cambridge, ON
Communicates all requested design changes to their Mechanical Design Team Lead or respective manager.

BMO

Account specialist, High Value at Risk (HVAR)

NL, Canada
Newfoundland and Labrador, Canada, Canada

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

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Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Account Specialist manages delinquent and high-risk accounts by developing payment strategies and executing loss mitigation processes. They provide exceptional customer service while collaborating with internal stakeholders to maximize recovery and safeguard the bank's interests.

Requirements

Candidates must have 3-5 years of relevant experience and a post-secondary degree in a related field. Proficiency in consumer collections laws, credit knowledge, and strong analytical and communication skills are required.

Skills

Collections
Risk management
Customer service
Negotiation
Data analysis
Relationship management
Loss mitigation
Financial reporting
Credit analysis
Vendor management
Coaching
Training
Problem solving
Communication
Interpersonal skills
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Account Specialist
Collections
High Value at Risk
Loss Mitigation
Credit Collection
Risk Management Framework
Financial Services
Customer Service
Relationship Management
Data Analysis
Reporting
Dashboards
Vendor Management
Negotiation
Regulatory Environment
Consumer Collections
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Strategic Initiatives
Performance-based Incentives
Compliance
Banking
Credit Knowledge

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