Jobs in Canada

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Added 6 mins ago
Corporate Account Manager - Mining (Surrey)
Brandt Group of Companies
Surrey, BC
Full-time
Brandt is currently seeking a Corporate Account Manager - Mining to be based out of our Surrey location.
Added 6 mins ago
Territory Manager - Mineral Technology
Brandt Group of Companies
Surrey, BC
Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Mineral Technology for our Surrey Construction and Forestry location.
Added 6 mins ago
Major Account Manager
Brandt Group of Companies
Surrey, BC
Full-time
Brandt is seeking an individual to fill the position of Major Account Manager. This position will be responsible for growing the Brandt Group of Companies business in the Surrey…
Added 6 mins ago
Account Manager
trane technologies
Burnaby, BC
Full-time
Trane Technologies is hiring a Senior Services Account Manager in Burnaby, BC. As a Senior Services Account Manager, you will join Trane’s best-in-class Commercial HVAC team. This is an…
Added 6 mins ago
Finance Project Transformation Senior Associate
Pwc Canada
Toronto, ON · Ottawa, ON
Full-time
Certified Project Manager or in the process of obtaining (PMP, CAPM, APM BOK, PRINCE2, MSP, MoR, Agile, or Benefit Realization)
Added 20 mins ago
Service Manager
Brandt Group of Companies
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Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 20 mins ago
Sales Manager - Peterbilt
Brandt Group of Companies
Regina, SK
Full-time
The Sales Manager is responsible for leading equipment sales strategy, team development and territory performance. This position is responsible for driving revenue growth and profitability…
Added 20 mins ago
Territory Manager
Brandt Group of Companies
Regina, SK
Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Transportation for the Swift Current area, reporting to our Regina Brandt Peterbilt location.
Added 20 mins ago
Territory Manager - Construction
Brandt Group of Companies
Regina, SK
Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager - Construction Positioning Technology for our Regina Construction and Forestry location.
Added 20 mins ago
Territory Manager - Compact Construction Equipment
Brandt Group of Companies
Regina, SK
Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Compact Construction Equipment for Southwest Saskatchewan Territory reporting to our Regina location
Added 20 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
BC · British Columbia, Canada
Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 20 mins ago
Territory Manager - Underground and Treecare
Brandt Group of Companies
Regina, SK
Full-time
Brandt Tractor Ltd. is currently seeking a Territory Manager - Underground and Treecare for Southern Saskatchewan Territory reporting to our Regina location.
Added 20 mins ago
Category Manager - Underground and Tree Care
Brandt Group of Companies
Regina, SK
Full-time
Due to continued growth, Brandt is currently seeking a Category Manager -Underground and Tree Care. You are the key player in the growth and development of the applicable commodity for…
Added 20 mins ago
Labour Relations Manager
Brandt Group of Companies
Regina, SK
Full-time
Brandt Corporate Services Ltd. is currently seeking a Labour Relations Manager for our Regina, SK, location.
Added 20 mins ago
Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
Full-time
Brandt Tractor Ltd is currently seeking a Territory Manager for our St-Augustin Construction and Forestry location.
Added 20 mins ago
Customer Product Support Advisor
Brandt Group of Companies
Saint-Augustin-de-Desmaures, QC
Full-time
Provide competitive product and pricing information to the Parts Manager to maintain market competitiveness.
Added 20 mins ago
Associate Territory Manager
Vylor
Mississauga, ON
Full-time
As an Associate Territory Manager, you will be part of our Commercial Development Program. This program lets you build on your current knowledge base and develop new skills for a future…
Added 37 mins ago
Manager, EM Planning, Response, and Projects
Squamish Nation
North Vancouver, BC
$80,026 to $120,040 CAD / year
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…safety and emergency management? Squamish Nation is seeking a Manager, Emergency Planning, Response, and Projects to join the Public Safety team within the Community Services…
Added 52 mins ago
Future Talent Pipeline - Food Service & Hospitality
Shannex Incorporated
Ajax, ON
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…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 52 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
NS · Nova Scotia, Canada
Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 52 mins ago
Recruiter- 12 Month Contract,
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Alliston, ON
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…team of diverse and expert professionals. We'll support your development and will provide you access to tools, technology, and training to help advance your recruiting career. And you'll…
Added 52 mins ago
Growth Platform Demand-Generation Marketing Manager (18 month contract)
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As a Growth Platform Demand-Generation Marketing Manager , you will lead the development and execution of growth marketing, demand generation, and growth activation strategies across…
Added 52 mins ago
Rehabilitation Consultant - Occupational Health, Safety & Wellness
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Reporting to the Provincial Manager of Disability Management, Occupational Health, Safety and Wellness (OHSW), the Rehabilitation Consultant actively manages employees absent from the…
Added 52 mins ago
Project Technologist
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…work and competitive compensation and supports the growth and development of its…
Added 52 mins ago
Senior Influencer Manager
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BMO

Account specialist, High Value at Risk (HVAR)

BC, Canada
British Columbia, Canada, Canada

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Oct 3, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 3, 2026

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Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Review and evaluate high-risk or delinquent accounts to identify collection opportunities and implement loss mitigation strategies. Provide expert advice to customers on payment strategies while maintaining profitable long-term relationships and safeguarding the bank's interests.

Requirements

Requires 3-5 years of relevant experience and a post-secondary degree in a related field. Candidates must possess strong knowledge of consumer collections laws, credit qualifications, and in-depth analytical and communication skills.

Skills

Collections Strategy
Negotiation
Loss Mitigation
Risk Management
Analytical Thinking
Problem Solving
Customer Service
Relationship Management
Credit Analysis
Reporting
Collaboration
Communication
Influence
Vendor Management
Quality Audits
Compliance

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans

Visa sponsorship

Not detected in the job text

Keywords

High Value at Risk
HVAR
Consumer Collections
Loss Mitigation
Credit Knowledge
Risk Management Framework
Loan Modification
Foreclosure Alternatives
Financial Services
Debt Recovery
Account Management
Compliance
Regulatory Environment
Data Analysis
Dashboards
Relationship Management
BMO Financial Group

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