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Added 13 mins ago
OA
Lot Associate OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
- Part-time
Perform tasks as directed by Sales or Service Manager (i.e., washing customers’ cars, emptying trash containers or any other task) that will assist in the smooth flow of the company.
Added 13 mins ago
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Product Manager
LBMX
London, ON
- Full-time
Own launch readiness for your area: brief Sales, Support, and Implementation, and make sure the demo environment and standard demo reflect what's shipped.
Added 13 mins ago
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Associate, Commercial Banking - Bilingual
CIBC
Val-d'Or, QC
- Part-time
…role will prepare you for a rewarding career as a Relationship Manager, Commercial Banking and strategic partner to some of Canada’s leading companies. You will be committed to delivering…
Added 13 mins ago
Lifecycle Marketing Manager
Zen Educate
Vancouver, BC
Hi, I'm Gerald, Senior Lifecycle Marketing Manager at Zen Educate. I'm looking for a Lifecycle Marketing Manager to help us build lifecycle programs that create compounding growth by making…
Added 13 mins ago
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Associate, Corporate Banking - FIG
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 13 mins ago
BI
Technical Support Specialist (18-Month Maternity Leave Coverage)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
Process and manage service parts orders, including order creation, fulfillment tracking, delivery confirmation, and sales order inquiries.
Added 13 mins ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Saint John, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 mins ago
Transportation planner
Kemira
Brantford, ON
Address late, early or delayed shipments with customer service, sales and the Terminal Manager
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Holiday Customer Service Representative (Fixed Term)
LCBO
Perth, ON
- Part-time
Added 13 mins ago
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Holiday Customer Service Representative (Fixed Term)0303
LCBO
Chesterville, ON
- Part-time
Added 28 mins ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 28 mins ago
JC
Store Manager
JYSK Canada
Moose Jaw, SK
- Full-time
As the Store Manager, you are responsible for the direct supervision and development of the management and store team. You will lead, manage, and ensure the maximization of sales growth in…
Added 28 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Goderich, ON
- Full-time
Maximizing department sales and profit with direction from the Pharmacy Manager.
Added 28 mins ago
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Gestionnaire de Contrats de vente / Sales Contracts Manager
Airbus Aircraft
Montreal, QC
- Contract
Added 28 mins ago
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Maintenance Administrator
Dickenson Condo Management
London, ON
- Full-time
- Issue Site Inspection letters and quote requests within 1 week of receipt from Manager
Added 28 mins ago
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Community Associate
Regus
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then…
Added 28 mins ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 28 mins ago
DF
Wealth Advisor - Orangeville/Newmarket
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
Build a portfolio of high-value Wealth clients across territory, driving net sales targets annually through branch referrals, as well as internal and external prospecting activities
Added 28 mins ago
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Relationship Manager, Corporate Banking
Bank of China (Canada)
Montreal, QC
- Full-time
We are hiring for Relationship Manager, Senior Relationship Manager, and Director-level opportunities, depending on the location and candidate's qualifications.
Added 28 mins ago
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Manager, Content strategy and Operations
Stingray
Toronto, ON
- Full-time
Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content…
Added 28 mins ago
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Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…League Corporate Partners in Canada. Working closely with the Manager, Partnership Marketing, this role is responsible for delivering contracted partner rights, executing integrated…
Added 28 mins ago
TS
Project Manager
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Richmond, BC
- Full-time
Grow your Construction career as a Project Manager with an established General Contractor in the Commercial Construction, Design/Build arena! With a focus on Light Industrial Buildings,…
Added 28 mins ago
R
Community Associate
Regus
Richmond, BC
- Full-time
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then…
Added 28 mins ago
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Business Development Manager | GTA
Digicast
Toronto, ON
- Full-time
We are looking for a strategic, driven, relationship-focused sales professional to build and grow Digicast’s Toronto market.
Added 28 mins ago
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Assistant Manager, Operations, Queenston Road
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- Full-time
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

BMO

Account Specialist, LVAR

PE, Canada
Prince Edward Island, Canada, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Analyzes data and information to provide insights and recommendations.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Organizes work information to ensure accuracy and completeness.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.
Knowledge of BMO products and services.
Knowledge of competitive marketplace and trends in product offerings.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Reviews delinquent, high-risk, and written-off accounts to identify collection opportunities and execute loss-mitigation solutions. Advises customers on payment options, handles collection-related transactions and communications, maintains accurate documentation, and escalates complex cases while protecting customer and bank interests.

Requirements

Typically requires 1–2 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have working knowledge of consumer collections laws, BMO products and services, and marketplace trends, along with good communication, organization, collaboration, analytical, and problem-solving skills.

Skills

Consumer Collections
Collections Strategies
Loss Mitigation
Customer Service
Sales
Payment Strategy Advising
Account Management
Risk Management
Regulatory Compliance
Verbal Communication
Written Communication
Organization
Collaboration
Analytical Skills
Problem Solving
Vendor Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Opportunities
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Collections Disputes
Collections Life Cycle
Customer Service
Relationship Management
Account Management
Vendor Management
Quality Audits
Coaching
Training
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
BMO Products and Services
Customer Communications
Transaction Processing
Data Analysis
Process Improvement
Confidentiality
Financial Services

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