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Added 4 hours ago
BS
Responsable des comptes recevables bilingue (français et anglais requis)
Bilingual Source
Montreal, QC · Greater Montreal, QC
- $55,000 to $70,000 CAD / year
- Full-time
Bilingual Accounts Receivable Specialist (French and English Required)
Added 12 hours ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Added 1 day ago
T
Accounts Receivable Specialist
TEEMA
Toronto, ON · Greater Toronto Area, Canada
- $20 to $27 CAD / hour
- Full-time
TEEMA is partnering with an established organization in downtown Toronto to hire an experienced Accounts Receivable Specialist to join its Finance team.
Added 1 day ago
AC
Accounts Receivable Specialist
Aston Carter
AB · Edmonton, Alberta
- $21 to $24 CAD / hour
- Contract
Our client is seeking an Accounts Receivable Specialist to support billing, collections, and customer account management activities in a fast-paced, high-volume environment. This role is…
Added 1 day ago
U
Accounts Receivable/Accounts Payable Specialist
UPTIME
Surrey, BC
- Full-time
Reporting to the Controller, the Accounts Payable/Accounts Receivable Specialist will support the company's day-to-day financial operations, including invoicing, payment processing, account…
Added 1 day ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
AC
Spécialiste En Recouvrement
Aston Carter
Montreal, QC · Saint-Leonard, Quebec
- $28 to $36 CAD / hour
- Contract
The collections specialist manages the full accounts receivable cycle, from manual intercompany invoicing to bank deposits, while conducting regular phone-based collections with customers.…
Added 1 day ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
In coordination with Collections, Risk, and Sales teams, prepares Vendor, Broker, and Syndication partner status reporting for the Director of Credit Operations and MOCC Credit Management…
Added 1 day ago
AC
Credit & Collections Specialist
ABL Careers
Toronto, ON · North York, ON
- $65,000 to $70,000 CAD / year
- Full-time
As Credit & Collections Specialist you will support a high-volume, business-to-business apparel distribution operation. Reporting directly to the Credit Manager, the successful candidate…
Added 1 day ago
S
Retail Sales Associate
Skechers
Calgary, AB
- Part-time
…high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle…
Added 2 days ago
K
KC Finance Accounts Receivable Specialist
Kuehne+Nagel
Vancouver, BC
- Full-time
The Accounts Receivable Specialist is responsible for supporting the day-to-day financial operations of the Knowledge Center, with a focus on maximizing cash flow, reducing Days Sales…
Added 2 days ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Added 2 days ago
FD
Experienced Collections Specialist - Banking & Government
Financial Debt Recovery Limited (FDR)
Richmond Hill, ON
- Full-time
Role Description The Experienced Collections Specialist is a full-time, on-site role based in Richmond Hill, ON. This position is responsible for contacting customers by phone, email, and…
Added 2 days ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 days ago
L
Patient Financing Specialist
Lettuce
Toronto, ON
- Full-time
2+ years in loan servicing, banking, collections, customer success or a similar role involving careful conversations about money
Added 2 days ago
SS
Office Administrator / CRA Specialist
Sansar Solutions Inc.
Vancouver, BC
- Full-time
Office Administrator / CRA Specialist (Part-Time):
Added 2 days ago
T
Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
- Full-time
The Credit Recovery Specialist is responsible for maintaining an overall minimal delinquency ratio on the Tangerine portfolio (Deposits, Loans, Lines of Credit, Credit Cards), based on…
Added 2 days ago
M
Marketing & Communications Specialist
MademoiselleJules
Montreal, QC
- Full-time
…personality to everyday style - classic with an edge. Through our collections, storytelling, and community, we help customers express themselves and make jewelry their…
Added 3 days ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
You’ll own the collections lifecycle on our small-business lending portfolio, from the first missed payment through to legal escalation. You’ll work directly with business owners and…
Added 3 days ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
You'll own the collections lifecycle on our small-business lending portfolio, from the first missed payment through to legal escalation. You'll work directly with business owners and…
Added 3 days ago
Financial Analyst
the Town of the Blue Mountains
Thornbury, ON
Provide asset updates to the Senior GIS Specialist regarding the Town's asset inventory registry, including recording asset acquisitions, transfers and retirements.
Added 3 days ago
Bilingual Account Specialist
Questrade Financial Group
Toronto, ON
We are seeking an Account Specialist, Collections to join the team. You will be responsible for providing exceptional service experiences to our customers. You will manage customer…
Added 3 days ago
Specialist, Customer Experience & Enterprise Applications (Non-Union)
Alectra Utilities
Guelph, ON · Hamilton, ON · Mississauga, ON · St. Catharines, ON · Vaughan, ON
Understanding of utility business processes including billing, customer service, collections, payment processing, smart meter data, and rate calculation.
Added 3 days ago
S
Seasonal Retail Sales Associate
Skechers
Tsawwassen, BC
- Part-time
…high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle…
Added 3 days ago
GL
Customer Solutions Specialist
goeasy Ltd.
Halifax, NS
- Full-time
A day in a life of a Customer Solutions Specialist:

BMO

Account Specialist, LVAR

AB, Canada
Alberta, Canada, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Analyzes data and information to provide insights and recommendations.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Organizes work information to ensure accuracy and completeness.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.
Knowledge of BMO products and services.
Knowledge of competitive marketplace and trends in product offerings.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Review delinquent, high-risk, and written-off accounts to identify collection opportunities and execute loss mitigation solutions, including loan modifications and liquidation. Advise customers on payment strategies, handle collection-related transactions and inquiries, maintain accurate documentation, and escalate complex cases while protecting customer and bank interests.

Requirements

Typically requires 1–2 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have working knowledge of consumer collections laws, BMO products and services, and marketplace trends, along with good communication, organization, collaboration, analytical, and problem-solving skills.

Skills

Consumer Collections
Collections Strategies
Loss Mitigation
Customer Service
Sales
Payment Strategy Advising
Account Management
Credit Collection Disputes
Vendor Management
Quality Auditing
Coaching And Training
Data Analysis
Problem Solving
Communication
Organization
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Opportunities
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Collections Life Cycle
Customer Service
Account Management
Credit Collection Disputes
Vendor Management
Quality Audits
Coaching And Training
Collections Laws And Regulations
Risk Management Framework
Risk Appetite
Customer Communications
Transaction Processing
Data Analysis
Process Improvement
BMO Products And Services

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