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Added 14 mins ago
AS
Mobile Developer (React Native)
Apex Systems
Toronto, ON
- $60 to $70 USD / hour
- Full-time
This is a great opportunity to join a Big Five Bank and continue your career in the financial domain. Be a part of a great work environment with a very well-organized team and colleagues…
Added 14 mins ago
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Accounting Manager I
Altec
Milton, ON
- Full-time
…Canadian business, combining hands-on month-end execution with financial analysis, controls, cross-functional support and continuous improvement. The successful candidate will understand…
Added 14 mins ago
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Financial Services Representative - Montreal Marché Central
CIBC
Montreal, QC
- Full-time
…you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal…
Added 14 mins ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 14 mins ago
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Product Manager
ATB Financial
AB · Edmonton, AB
- Full-time
Added 14 mins ago
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Analyst, Cash Management (UUWA)
TransAlta
Calgary, AB
- Full-time
…role also involves interaction with representatives from the financial institutions that provide our banking…
Added 14 mins ago
Finance and Accounting - Financial Analyst - P3
OSI Maritime Systems
Burnaby, BC
Perform comprehensive financial analysis on a monthly and ad hoc basis to support key decisions related to cash flow, profitability, credit, and expense control. Responsible for managing…
Added 29 mins ago
KC
Project Accountant
Kindred Construction
Vancouver, BC
- Full-time
…Kindred HQ. Reporting to the Finance Director, the Project Accountant will be assigned a selection of construction projects to administer and will provide support to those Project teams,…
Added 29 mins ago
Contract Facilitator - AI For Financial Statement Analysis, Continuing Education
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
NAIT’s Department of Continuing Education is seeking Contract Instructors to teach Financial Statement Analysis using AI courses to open enrolment students and corporate clients. The…
Added 29 mins ago
RC
Consultant, Complex Property Tax
Ryan Companies US, Inc.
Calgary, AB
- Full-time
Added 29 mins ago
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Vice-président(e), tarification / VP, Underwriting
Reinsurance Group of America, Incorporated
Toronto, ON · Montreal, QC · Canada, Toronto, RGA Re
- Full-time
…intelligent, motivated, and collaborative people, and help us make financial protection accessible to…
Added 43 mins ago
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QA Automation Lead - ATM/POS/Payments
BeachHead
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Can you lead innovative QA automation initiatives in financial services? Apply Now!
Added 43 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
Interest or aptitude in Financial Systems and the Financial Industry
Added 44 mins ago
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Senior Accountant
Armco
Halifax, NS
- Full-time
The Senior Accountant is responsible for preparing accurate and timely financial information to support reporting, operational planning, and strategic decision-making across the…
Added 44 mins ago
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Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 44 mins ago
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Tax Manager
Armco
Halifax, NS
- Full-time
Prepare tax provisions and supporting working papers for financial statement reporting. Knowledge of tax provision standards under IFRS considered an asset.
Added 44 mins ago
EP
Operational Controls Manager
Embrace Pet Insurance
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- Full-time
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the…
Added 44 mins ago
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Office Manager & People Operations Coordinator (Cranbrook, BC)
The Headhunters Recruitment
Cranbrook, BC
- Full-time
…well-established and highly respected professional services firm in the financial sector, based in Cranbrook,…
Added 44 mins ago
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Property Manager
Armco
Montreal, QC
- Full-time
Monitor and manage property operating expenses, budgets and financial performance.
Added 44 mins ago
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Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 44 mins ago
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Property Manager
Hays
Surrey, BC
- $90,000 to $110,000 CAD / year
- Full-time
Lead the day-to-day operations and financial performance of a mixed-use commercial real estate portfolio.
Added 44 mins ago
Financial Advisor - Calgary, AB (September, 2027)
Scotiabank
Calgary, AB
Added 44 mins ago
Financial Advisor - Nelson Road, Saskatoon, Saskatchewan
Scotiabank
Saskatoon, SK
Added 44 mins ago
Customer Experience Associate - Port Alberni BC (18.75hrs/week)
Scotiabank
Port Alberni, BC
…customers first, and our priority is to help them achieve their financial…
Added 44 mins ago
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Consultant, Complex Property Tax
Ryan
Calgary, AB
- Full-time

BMO

Account Specialist, LVAR

AB, Canada
Alberta, Canada, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Analyzes data and information to provide insights and recommendations.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Organizes work information to ensure accuracy and completeness.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.
Knowledge of BMO products and services.
Knowledge of competitive marketplace and trends in product offerings.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Review delinquent, high-risk, and written-off accounts to identify collection opportunities and execute loss mitigation solutions, including loan modifications and liquidation. Advise customers on payment strategies, handle collection-related transactions and inquiries, maintain accurate documentation, and escalate complex cases while protecting customer and bank interests.

Requirements

Typically requires 1–2 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have working knowledge of consumer collections laws, BMO products and services, and marketplace trends, along with good communication, organization, collaboration, analytical, and problem-solving skills.

Skills

Consumer Collections
Collections Strategies
Loss Mitigation
Customer Service
Sales
Payment Strategy Advising
Account Management
Credit Collection Disputes
Vendor Management
Quality Auditing
Coaching And Training
Data Analysis
Problem Solving
Communication
Organization
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Opportunities
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Collections Life Cycle
Customer Service
Account Management
Credit Collection Disputes
Vendor Management
Quality Audits
Coaching And Training
Collections Laws And Regulations
Risk Management Framework
Risk Appetite
Customer Communications
Transaction Processing
Data Analysis
Process Improvement
BMO Products And Services

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