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Added 40 mins ago
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Inventory & Logistics Technician
PURPLEFARM
Fredericton, NB
- Full-time
Adhere to Standard Operating Procedures, follow specific instructions from the Cultivation Manager, and work closely with the Quality Assurance Person.
Added 40 mins ago
P
Compliance Specialist (Inventory)
PURPLEFARM
Fredericton, NB
- Full-time
Follow specific instructions from the Post-Harvest Manager and work closely with the Quality Assurance Person.
Added 55 mins ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON · Toronto, ON
- Full-time
Solid understanding of data engineering, distributed systems, cloud platforms, and Kubernetes-based environments. Most important: deep domain expertise in data management, data platforms,…
Added 1 hour ago
Quality Control Technician
Amrize
Edmonton, AB
The GEA Quality Control Technician is responsible for performing quality control testing, monitoring material performance, and maintaining accurate testing records to support the production…
Added 1 hour ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
Solid understanding of data engineering, distributed systems, cloud platforms, and Kubernetes-based environments. Most important: deep domain expertise in data management, data platforms,…
Added 1 hour ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Toronto, ON
- Full-time
Solid understanding of data engineering, distributed systems, cloud platforms, and Kubernetes-based environments. Most important: deep domain expertise in data management, data platforms,…
Added 1 hour ago
A
Senior Manager, Platform Technology Partnerships
Autodesk
Vancouver, BC
- Full-time
This role leads and influences the strategy and execution of Autodesk's technology partnerships end-to-end, operating with high autonomy under the Director of Strategic Alliances &…
Added 1 hour ago
A
Forward Deployed Engineer
Antasphere
Brussels, ON
- Contract
Technical enough to reason about systems: data models, APIs, integrations, and how the pieces fit. We run TypeScript, SvelteKit, Postgres, Cloudflare and GCP.
Added 1 hour ago
PV
Practice Manager
P3 Veterinary Partners
Kamloops, BC
- Full-time
P3 Veterinary Partners in Kamloops is seeking an enthusiastic full-time Practice Manager to join our amazing team. The Practice Manager will provide onsite leadership and oversight of the…
Added 2 hours ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Erickson, MB
Rehabilitation Aides work within rehabilitation programs in long term care, in acute care and in the community. Rehabilitation Aides carry out rehabilitation programs following the…
Added 2 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…customer’s equipment which is under the Advantage + Elite contract and ensure contractual commitments are fulfilled. By monitoring remotely connected systems and identifying any process…
Added 2 hours ago
Unit Assistant
Winnipeg Regional Health Authority
Swan River, MB
Supports admission, transfer and discharge under the direction of manager
Added 2 hours ago
Rehabilitation Aide (Rehabilitation Assistant)
Winnipeg Regional Health Authority
Swan River, MB
Rehabilitation Aides work within rehabilitation programs in long term care, in acute care and in the community. Rehabilitation Aides carry out rehabilitation programs following the…
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensures efficiency and quality of patient’s visits.
Added 2 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collaborate with the Database/Data Manager to monitor data quality and identify outstanding data issues.
Added 2 hours ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 2 hours ago
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Survey Technologist
McElhanney
Vancouver, BC
- Full-time
Work as part of a survey field crew or independently, collecting accurate survey data and maintaining detailed field notes and sketches.
Added 2 hours ago
UO
Senior Officer, Payroll
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Reporting to the Manager of Payroll and Leaves, the primary purpose of this position is to act as the primary point of contact to manage and resolve payroll, time off, and leave inquiries…
Added 3 hours ago
TU
Front Counter Supervisor / Night Audit (Full Time Regular)
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Reports directly to the Front Desk Manager and takes direction from the Rooms Manager and Front Office Manager.
Added 3 hours ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
The Custodial Workload & Training Specialist reports to the Director, Custodial Services and liaises on a regular basis with Custodial & Team Managers, Facilities Manager, Operations…
Added 3 hours ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Cambridge, ON · Kitchener, ON · Waterloo, ON
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we prioritize homes for…
Added 3 hours ago
Accountant
Health Sciences North
ON · Sudbury, ON
Maintain knowledge of applicable Ontario Case Costing standards and health system funding methodologies, collaborate with the Patient Costing team, clinical programs and medical staff to…
Added 3 hours ago
Accountant
Health Sciences North
ON · Sudbury, ON
Maintain knowledge of applicable Ontario Case Costing standards and health system funding methodologies, collaborate with the Patient Costing team, clinical programs and medical staff to…
Added 3 hours ago
Developer
Rogers Communications
Toronto, ON
As a Mobile Applications Developer, you will join a squad of engineers designing, building and running our iOS and Android applications. You will spend most of your time hands-on in code,…
Added 3 hours ago
BG
Administrateur · trice du service| Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
The Service Writer is responsible or assisting the Service Manager in maintaining accurate and on-time reports and records in relation to the Service Department’s operation.

BMO

Account Specialist, LVAR

AB, Canada
Alberta, Canada, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Analyzes data and information to provide insights and recommendations.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Organizes work information to ensure accuracy and completeness.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.
Knowledge of BMO products and services.
Knowledge of competitive marketplace and trends in product offerings.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Review delinquent, high-risk, and written-off accounts to identify collection opportunities and execute loss mitigation solutions, including loan modifications and liquidation. Advise customers on payment strategies, handle collection-related transactions and inquiries, maintain accurate documentation, and escalate complex cases while protecting customer and bank interests.

Requirements

Typically requires 1–2 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have working knowledge of consumer collections laws, BMO products and services, and marketplace trends, along with good communication, organization, collaboration, analytical, and problem-solving skills.

Skills

Consumer Collections
Collections Strategies
Loss Mitigation
Customer Service
Sales
Payment Strategy Advising
Account Management
Credit Collection Disputes
Vendor Management
Quality Auditing
Coaching And Training
Data Analysis
Problem Solving
Communication
Organization
Risk Management

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Opportunities
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Collections Life Cycle
Customer Service
Account Management
Credit Collection Disputes
Vendor Management
Quality Audits
Coaching And Training
Collections Laws And Regulations
Risk Management Framework
Risk Appetite
Customer Communications
Transaction Processing
Data Analysis
Process Improvement
BMO Products And Services

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