Jobs in Canada

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Added 3 mins ago
C
Alliance / Partner Marketing Manager (Hyperscalers)
CGI
Toronto, ON
- Full-time
The Alliance / Partner Marketing Manager (Hyperscalers) plans and delivers joint marketing programs with CGI's strategic hyperscaler alliances: Microsoft, Amazon Web Services (AWS) and…
Added 3 mins ago
SJ
OSP Intake Worker - Bilingual English and French
St. Joseph's Healthcare Hamilton
Hamilton, ON
- Full-time
Knowledge of local and provincial mental health and addictions programs/services and experience providing service navigation based on client need and program availability.
Added 18 mins ago
UO
Senior Officer, Payroll
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
…plan by creating and delivering high-quality, innovative, and client-centered HR programs and services. Our focus is to attract, develop, retain, and inspire a talented, diverse, healthy,…
Added 18 mins ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Consulting and advisory services: Take a leadership role in advising stakeholders on matters related to Web deliverables and the resolution of technical issues.
Added 32 mins ago
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Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
Collaborer avec les clients, les compagnies de services publics, les municipalités et les partenaires dingénierie, en coordination avec le gestionnaire de projet.
Added 32 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Cambridge, ON · Kitchener, ON · Waterloo, ON
Applies nursing science and the nursing care process to client groups. Provides case management, health counselling, consultation, clinical services, education, and resources to targeted…
Added 32 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 32 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, North East Specialized Geriatric Centre (NESGC).
Added 32 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 32 mins ago
Occupational Therapist
Health Sciences North
ON · Sudbury, ON
…for the position of Occupational Therapist to use a holistic, client, and family-centred approach to optimize safety, functional ability, and well-being to enable participation in…
Added 32 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 32 mins ago
Indigenous Patient Navigator
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Northern Outreach Team.
Added 32 mins ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, North East Specialized Geriatric Centre (NESGC).
Added 32 mins ago
Occupational Therapist
Health Sciences North
ON · Sudbury, ON
…for the position of Occupational Therapist to use a holistic, client, and family-centred approach to optimize safety, functional ability, and well-being to enable participation in…
Added 32 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
4. Liaise with City of Greater Sudbury client navigators and other community health and social services to provide wrap around services to clients residing in the program.
Added 32 mins ago
Indigenous Patient Navigator
Health Sciences North
Sudbury, ON
REPORTING:Under the general direction of the Clinical Manager, Northern Outreach Team.
Added 32 mins ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
BG
Administrateur · trice du service| Service Writer
Brandt Group of Companies
Laval, QC
- Full-time
…et à jour en ce qui concerne l'exploitation du comptoir de…
Added 1 hour ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…team in delivering safe, efficient, and high-quality lifting services. The successful candidate will be responsible for overseeing field personnel, including job planning, team management,…
Added 1 hour ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
RB
Investment Funds Advisor Assistant
Royal Bank of Canada
Vancouver, BC
- Full-time
Involved in asset mix analysis, and rebalancing the portfolio ( with Manager’s approval ) where required
Added 2 hours ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
…experience, and information technology skills to support our Client Technology Enablement Operations team. This is a critical role that ensures the stability and efficiency of ATB’s digital…
Added 2 hours ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 2 hours ago
HP
Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
Commercial Account Manager - NetworkingThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.
Added 3 hours ago
BS
Laundry Attendant
Bridgemans Services
Squamish, BC
- Contract
At Bridgemans Services, our approach to Human Resources begins with selecting the best candidates to join our global team of service professionals committed to providing extraordinary…

BMO

Account Specialist, LVAR

ON, Canada
Ontario, Canada, Canada

$35,500.00 - $65,000.00 · Full-time

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Job details

Pay: $35,500.00 - $65,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Experience: Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Analyzes data and information to provide insights and recommendations.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Organizes work information to ensure accuracy and completeness.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Working knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area.
Knowledge of BMO products and services.
Knowledge of competitive marketplace and trends in product offerings.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Salary:

$35,500.00 - $65,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Reviews delinquent, high-risk, and written-off accounts to identify collection opportunities and carry out loss mitigation solutions, including loan modifications and liquidation options. Handles customer calls, advises on payment strategies, processes transactions and documentation, and coordinates with internal teams while protecting customer and bank interests.

Requirements

Typically requires 1–2 years of relevant experience and preferably a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have working knowledge of consumer collections laws and BMO products, along with good communication, organization, collaboration, analytical, and problem-solving skills.

Skills

Consumer Collections
Customer Service
Collections Strategies
Loss Mitigation
Payment Strategy Advising
Account Management
Verbal Communication
Written Communication
Organization
Collaboration
Teamwork
Analytical Skills
Problem Solving
Regulatory Compliance
Risk Management
Data Analysis

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Written-Off Accounts
Collections Opportunities
Loss Mitigation
Loan Modifications
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Collections Disputes
Collections Life Cycle
Customer Service
Account Management
Relationship Management
Vendor Management
Quality Audits
Coaching
Training
Transaction Processing
Customer Communications
Data Analysis
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
BMO Products and Services
Process Improvement
Confidentiality

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