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Added 6 mins ago
Project Engineer, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Provide project engineering support for assigned MOP facilities scope from development through engineering, procurement, fabrication, construction, commissioning, turnover, and close-out.
Added 6 mins ago
Project Manager, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Manager, Facilities MOP (Contract). In this position, you will play a…
Added 6 mins ago
Project Engineer, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Provide project engineering support for assigned MOP pipeline scope from development through engineering, procurement, construction, commissioning, turnover, and close-out.
Added 6 mins ago
Project Manager, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Manager, Pipeline MOP (Contract). In this position, you will play a…
Added 6 mins ago
CT
SERVICE MANAGER
Custom Truck One Source
ON
- Full-time
The Service Manager will provide oversight, functional and transactional support in the daily activities of the Service Department in order to ensure operational integrity. To perform this…
Added 6 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
The Sales Account Manager works to develop new and potential accounts within a defined territory of Fire Safety and Protection LLC (FSP). The Sales Account Manager will provide expert…
Added 6 mins ago
Senior Manager, Healthcare & Professional Specialist
Scotiabank
Toronto, ON
As the Senior Manager, Healthcare & Professional Banking, you will lead a dynamic team of specialists dedicated to serving the healthcare and professional sectors. This role offers a unique…
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KC
Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and works closely with members of the finance team, business leaders, and external service providers. The role provides broad,…
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KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and has an indirect functional reporting relationship to Corporate Finance. This role works closely with internal teams,…
Added 6 mins ago
D
Market Development Manager
Desjardins
Casselman, ON · Embrun, ON · Caisse Desjardins Ontario_Embrun (MT)
- Full-time
As a market development manager at Desjardins Ontario Credit Union, you are responsible for the strategic and operational management of a dedicated team. You ensure the satisfaction of our…
Added 6 mins ago
D
Deployment Manager
Desjardins
Montreal, QC · Trois-Rivières, QC · Complexe Desjardins Montréal
- Full-time
As a Deployment Manager, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery; and…
Added 6 mins ago
B
Customer Success Manager
BlueCat
Canada
- Full-time
As a Pooled Customer Success Manager, you serve a shared portfolio of customers alongside your teammates rather than owning a named list of your own. Any customer in the pool may be yours…
Added 6 mins ago
O
Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
Supervise the development and implementation of program financial simulation models
Added 6 mins ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Manager OT Operations, the Senior Coordinator, OT SCADA provides senior-level technical coordination, governance, and multi-site accountability for SCADA systems and…
Added 6 mins ago
T
Associate Manager PT Under 20 hours-Tumi Pacific Centre
Tumi
Vancouver, BC
- Part-time
…learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal…
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Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Reporting to the Manager – Product Definition, the Engineer - Methods develops manufacturing integration concepts, determines assembly process/sequence, manufacturing bill of materials, and…
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Senior Manager, Board Services, Enterprise Board Management
BMO
Toronto, ON · FCP
- Full-time
…contribute to the effective and efficient operations of the business. Builds productive relationships with legal counsel, Board and Committee members, and delivers exceptional…
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VA
PME AV Parts Sales Attendant
Voyageur Aviation
North Bay, ON
- Full-time
The PME AV Parts Sales Attendant reports directly to the Manager, Facilities, PME & Airport services with work duties to support the high demand of crate requests coming in from sales and…
Added 6 mins ago
B-
Assistant Manager
BEST - For A Cleaner World
Vancouver, BC
- $55,000 to $57,000 CAD / year
- Full-time
The Assistant Manager will be responsible for assisting the Site Manager in day to day cleaning operations at site level and ensure a safe, professional work environment. The ASM will…
Added 6 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 6 mins ago
LC
Health/Beauty Department Manager
Loblaw Companies Limited
Toronto, ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 6 mins ago
RH
Land Development Project Manager
Richcraft Homes Ltd
Ottawa, ON
- $105,000 to $125,000 CAD / year
- Full-time
The Project Manager, Land Development is responsible for supporting in the development and evaluation of land-use plans on the premise of municipal policies, development constraints,…
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Manager, Marketing Analytics & Planning, Firehouse Subs Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
The Manager, Marketing Analytics & Planning, will play a key role in driving the vision and marketing strategy for Firehouse Subs in Canada. This role will lead the marketing analytics…
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RP
Postal Clerk
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Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Professional growth and development via challenging projects and assignments
Added 6 mins ago
M
Manager, Information Risk Management
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Manager, Information Risk Management, plays a critical role in supporting regulatory readiness by leading and coordinating Line 2 activities related to regulatory requests, data calls,…

BMO

Assistant Branch Manager

Sudbury, ON, Canada

$40,000.00 - $85,000.00 · Full-time

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Job details

Pay: $40,000.00 - $85,000.00
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

11/12/2026

Address:

2017 Long Lake Road

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$40,000.00 - $85,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting sales and profitability goals. They also manage branch operations, resolve complex customer issues, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong understanding of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Performance management
Data analysis
Problem solving
Regulatory compliance
Risk management
Coaching
Relationship building
Operational effectiveness
Communication skills
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Regulatory Compliance
Risk Management
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Data Analysis
Money Laundering Reporting
MasterCard
Symcor
Strategic Advice
Community Involvement
Technical Training
Banking Regulations
Audit Standards

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