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Added 8 mins ago
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Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
- Full-time
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 8 mins ago
TS
Institutional Equity Salestrader
TD Securities
Toronto, ON
- Full-time
We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Added 8 mins ago
AC
Assistant Store Manager - (Virgin Plus: Korean Speaking); North York M2N 5X2
Axcellent Communications Inc.
Toronto, ON · North York, ON
- Full-time
…hunt for a driven, bilingual (Korean/English) Assistant Store Manager to co-captain our Virgin Plus store in North York, M2N 5X2! If you know the telecom industry inside and out, love…
Added 8 mins ago
CG
Food Service Supervisor Full Time
Compass Group Canada
ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 8 mins ago
DG
Maintenance Technician
Dexterra Group
Fort McMurray, AB
- Full-time
…higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can…
Added 8 mins ago
BG
Facilities, Building Management - Placement Year
BMW Group
Goodwood, ON
- Internship
…legendary brand is a team of passionate and highly talented people who do their utmost to satisfy the wishes of clients who commission a Rolls-Royce. Each year we offer internship…
Added 8 mins ago
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General Repair Technician
BGIS
Brockville, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 8 mins ago
NS
Recreation Therapy Associate - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager of Rehabilitation Services, and under the supervision of a therapist, the Recreation Therapy Associate is a member of the health care team, providing support to…
Added 8 mins ago
NS
Radiological Technologist - General Imaging
Nova Scotia Health Authority
Sherbrooke, NS
- Full-time
Reporting to the Manager of Diagnostic Imaging, the Radiological Technologist is responsible for the delivery of patient centered care while operating radiological/accessory equipment with…
Added 8 mins ago
NS
Radiological Technologist - Diagnostic Imaging
Nova Scotia Health Authority
Kentville, NS
- Full-time
Reporting to the Manager of Diagnostic Imaging, The Radiological Technologist is responsible for the delivery of patient centered care while operating radiological/accessory equipment with…
Added 8 mins ago
G
Spécialiste en éclairage / Lighting Specialist-EN
Guillevin
Montreal, QC
- Full-time
Support territory and sales team needs while executing lighting plans developed in collaboration with the Lighting Sales Manager.
Added 8 mins ago
QH
Nurse Practitioner MRP (NP-MRP) Perinatal and Paediatric
Quinte Health
Belleville, ON
- Full-time
Reporting to the Patient Services Manager, the Nurse Practitioner (NP) role will support and enhance an interprofessional team model inclusive of the NP scope of practice within the…
Added 8 mins ago
TC
Graphic Designer & Brand Coordinator
Tourism Ch’illiwack
Chilliwack, BC
- Full-time
Reports to: Executive Director + Destination Marketing Manager
Added 8 mins ago
MG
Technical Analyst
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, support, and…
Added 8 mins ago
CP
Full Stack Solutions Developer
CAAT Pension Plan
Toronto, ON
- Full-time
We are seeking a Full Stack Solution Developer for our Pension Solutions team. Reporting to the Manager, Enterprise Automation, the Full Stack Solutions Developer will collaborate closely…
Added 8 mins ago
KB
Product Growth Marketing Manager, Lifecycle & GTM Systems
KidKare by MinuteMenu
Canada
- Full-time
The people who care for and feed children every day have enough on their plates. Their software shouldn't add to it.
Added 8 mins ago
SF
Entertainment Stage Manager
Six Flags Entertainment Corporation
Vaughan, ON
- Temporary
…food, live shows, and events! We want YOU to join us in making people happy! As a member of our team,…
Added 8 mins ago
T
Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony…
Added 8 mins ago
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Senior Product Manager, Financial Infrastructure
Float
Remote, Canada
- Full-time
- Remote
Our team is a collection of ambitious, collaborative and mission-driven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And we’re…
Added 8 mins ago
W
HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
Support leadership team with people development by identifying skill gaps and developing solutions. Work with Unit Manager to support Individual Development Plans and Performance Management…
Added 22 mins ago
LL
Snow Ranger
Livingstone Landscaping
Brandon, MB
- $17 to $22 CAD / hour
- Contract
Reports to the Grounds/Snow Ranger Maintenance Manager
Added 22 mins ago
J
Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 22 mins ago
SP
Tour Sales Coordinator
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
…stay. If you thrive in a fast-paced environment, enjoy bringing people and plans together, and take pride in making things run smoothly behind the scenes, this is your opportunity to make a…
Added 22 mins ago
SH
Registered Psychiatric Nurse (N2) - PY1 Mental Health Inpatient Child & Adolescent - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the RPN/RN is responsible for providing professional nursing services for patients, including those with complex and…
Added 22 mins ago
GN
Store Associate
Glenlyon Norfolk School
Victoria, BC
- $23 CAD / hour
- Part-time
Reporting to the Store Manager, the Store Associate supports the day-to-day operations of the School’s Gryphon Door, providing uniforms, school supplies and other specialty items to…

BMO

Assistant Branch Manager

Sudbury, ON, Canada

$40,000.00 - $85,000.00 · Full-time

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Job details

Pay: $40,000.00 - $85,000.00
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

11/12/2026

Address:

2017 Long Lake Road

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$40,000.00 - $85,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting sales and profitability goals. They also manage branch operations, resolve complex customer issues, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong understanding of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Performance management
Data analysis
Problem solving
Regulatory compliance
Risk management
Coaching
Relationship building
Operational effectiveness
Communication skills
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Regulatory Compliance
Risk Management
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Data Analysis
Money Laundering Reporting
MasterCard
Symcor
Strategic Advice
Community Involvement
Technical Training
Banking Regulations
Audit Standards

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