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Added 11 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Almonte, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 11 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Mactier, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 11 mins ago
Post Office Assistant - Term 1
Canada Post - Postes Canada
Bala, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 11 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Waubaushene, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 11 mins ago
Post Office Assistant - Term 1
Canada Post - Postes Canada
Port McNicoll, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 26 mins ago
Assistant Route Service Sales Representative - Temporary
Cintas
Ottawa, ON
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 26 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
…focusing on improving product flow from the backroom to the sales…
Added 26 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cobourg, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 26 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
…focusing on improving product flow from the backroom to the sales…
Added 26 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 41 mins ago
HB
Assistant Manager - BOSS Outlet, Saint-Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 52 mins ago
ON
Gestionnaire adjoint/Assistant Manager - Carrefour Angrignon
Old Navy
Montreal, QC
- Full-time
…strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development.…
Added 56 mins ago
Turtle Jacks West Kelowna Assistant Restaurant Manager
Days Hospitality Limited Careers
West Kelowna, BC
Maximize long term profitability through positive leadership. This includes boosting team morale, increasing guest satisfaction, building sales and training future leaders.
Added 58 mins ago
LT
Assistant sales manager
Louis Tellier Cuisine
Boucherville, QC
- From $72,100 CAD / year
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
PT
Parts Counter Sales
Premier Truck Group
St. Catharines, ON
- Full-time
Assists outside sales representatives with their orders
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Belleterre, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Stayner, ON
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
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Customer Journey Optimization Developer
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Toronto, ON
- Full-time
Direct experience with Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Adobe Target, Braze, CRM or sales enablement tools suc
Added 1 hour ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 1 hour ago
TH
Assistant waiter/waitress - food and beverage services
Tim Hortons
Sherbrooke, QC
- From $16.6 CAD / hour
- Full-time
- On-site
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Corner Brook, NL
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
Executive Assistant
Joseph Ribkoff
Dorval, QC
…are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing…
Added 1 hour ago
ME
Department Manager, Member Experience (Full Time)
Mountain Equipment Company
Ottawa, ON
- $48,100 to $60,200 CAD / year
- Full-time
…responsible for delivering exceptional member experiences across the sales floor, Cash and Member Service Desk, and Tech Service…
Added 2 hours ago
MK
Assistant(e) Gérant(e) St-Bruno/ Assistant Manager St-Bruno
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- Full-time
Added 2 hours ago
MK
Assistant(e) Gérant(e)
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- Full-time

BMO

Assistant Branch Manager

Sudbury, ON, Canada

$40,000.00 - $85,000.00 · Full-time

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Job details

Pay: $40,000.00 - $85,000.00
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

11/12/2026

Address:

2017 Long Lake Road

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$40,000.00 - $85,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting sales and profitability goals. They also manage branch operations, resolve complex customer issues, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong understanding of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Performance management
Data analysis
Problem solving
Regulatory compliance
Risk management
Coaching
Relationship building
Operational effectiveness
Communication skills
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Regulatory Compliance
Risk Management
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Data Analysis
Money Laundering Reporting
MasterCard
Symcor
Strategic Advice
Community Involvement
Technical Training
Banking Regulations
Audit Standards

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