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Added 3 mins ago
TI
Kitchen manager
Tower Inn & Suites/Begbie's Bar & Restaurant
Quesnel, BC
- $3,200 to $5,000 CAD / month
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 9 mins ago
TS
Store Associate
The Salvation Army in Canada
Richmond, BC
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 9 mins ago
H
Senior Account Manager
Hays
Calgary, AB
- Full-time
Senior Account Manager, Energy & Natural Resources
Added 9 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Medicine Hat, AB
- Full-time
…training so they can confidently provide excellent customer service to our customers every time they…
Added 9 mins ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
Reporting to SVP Global Head of Marketing, the Global Brand Manager will be responsible for developing, executing, and overseeing strategic marketing initiatives to promote and enhance the…
Added 9 mins ago
M
Assistant Manager
Mark's
Hawkesbury, ON
- Full-time
Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Added 9 mins ago
SO
Receptionist
Spaces. offices | co-working | meeting rooms.
Toronto, ON
- Full-time
…their office, no problem you are on it and open a ticket in our service…
Added 9 mins ago
CC
National Account Manager
Cogent Communications
Toronto, ON
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 9 mins ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
As an Assistant Branch Manager, you will establish and develop relationships with our business community contacts and look for opportunities to promote Vancity products and services with…
Added 9 mins ago
V
Mortgage Development Manager - Vancouver Island
Vancity
Bowen Island, BC
- Full-time
…of lending practices? Vancity is looking for an experienced sales professional with these traits to be our next Mortgage Development Manager. As a Mortgage Development Manager, you will…
Added 9 mins ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
Additionally, as a Floor Manager, you will be a community ambassador, fostering local partnerships, hosting events, and promoting the brand through guest service interactions and social…
Added 9 mins ago
RD
Wealth Advisor
RBC Dominion Securities
Calgary, AB
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 10 mins ago
C
Deli Manager - Full Time ( Days, Evenings and Weekends)
Co-op
Portage la Prairie, MB
- Full-time
Operating in a diverse and highly competitive retail environment, the Deli Manager is responsible for the leadership to the Deli department with Homestead Co-op. Reporting to the Food Store…
Added 10 mins ago
C
Food Store Manager-Hawkstone Food Store
Co-op
Edmonton, AB
- Full-time
Maintain positive relationships with vendors and ensure an excellent level of service for members and customers. Identify consumer trends to determine expected sales volumes for new…
Added 10 mins ago
C
C-Store Attendant
Co-op
Prince George, BC
- Part-time
Job Overview: Reporting to Gas Bar Manager You’ll be involved in:
Added 10 mins ago
SI
Multi-Unit Store Manager
SNDL Inc.
Calgary, AB · Value Buds Shepard Regional
- Full-time
We’re hiring a Store Manager to lead daily store operations, develop a high-performing team, and drive sales and compliance in a fast-paced cannabis retail environment. You’ll own store…
Added 10 mins ago
SI
Assistant Manager
SNDL Inc.
AB · Glastonbury, ON · ACE Liquor Discounter Glastonbury
- Full-time
Work closely with the Store Manager on staffing, operational needs, and sales goals
Added 10 mins ago
RB
Sr. Manager, Construction, Tim Hortons, Canada (Fixed Term - 8 months)
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more…
Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Port Hope, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Beeton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stouffville, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 10 mins ago
SD
Receiver, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Part-time
Merchandises and provides superior customer service.
Added 10 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.

BMO

Assistant Branch Manager

Sudbury, ON, Canada

$40,000.00 - $85,000.00 · Full-time

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Job details

Pay: $40,000.00 - $85,000.00
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Application Deadline:

11/12/2026

Address:

2017 Long Lake Road

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$40,000.00 - $85,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting sales and profitability goals. They also manage branch operations, resolve complex customer issues, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong understanding of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Performance management
Data analysis
Problem solving
Regulatory compliance
Risk management
Coaching
Relationship building
Operational effectiveness
Communication skills
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Regulatory Compliance
Risk Management
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Data Analysis
Money Laundering Reporting
MasterCard
Symcor
Strategic Advice
Community Involvement
Technical Training
Banking Regulations
Audit Standards

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