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Added 3 mins ago
SP
Healthcare Commercial Construction Project Manager (Edmonton/Calgary)
Synergy Projects Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…construction, interior build-out, and real estate investment and development needs. We accomplish this through seven business units that operate in three core divisions: Commercial…
Added 4 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 4 mins ago
S
Director of Finance
SHIPSHEY
Mississauga, ON
- $98,968.67 to $118,320 CAD / year
- Full-time
Provide leadership, coaching, and development to the Finance team
Added 4 mins ago
PI
Senior Technical Team Lead - Software Development, R&D
Piicomm Inc.
Plantagenet Station, ON
- Full-time
5+ years in software development, including 2+ years in technical leadership role with responsibility for delivery.
Added 4 mins ago
EI
Territory Sales Manager - Automotive
EBlock Inc.
Calgary, AB
- $60,000 to $72,000 CAD / year
- Full-time
Every vehicle that changes hands on EBlock started with a relationship - and as Territory Sales Manager, those relationships start with you. You'll be out with dealership decision-makers…
Added 4 mins ago
BG
Estimator, Senior
BV GLAZING
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 4 mins ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 4 mins ago
BG
Process Engineer, Production
BV GLAZING
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 4 mins ago
BG
Junior Project Operations Manager
BV GLAZING
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 4 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 4 mins ago
TE
Marketing Manager
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
- Contract
Empire Life is looking to hire a Group Marketing Manager to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 4 mins ago
OF
Director, Investigations
Ombudsman For Banking Services and Investments
Toronto, ON
- Full-time
Effective leadership, coaching, motivational and team development skills
Added 4 mins ago
WG
Branch Manager
WGI Group
ON
- $90,000 to $125,000 CAD / year
- Full-time
As Branch Manager, you will provide leadership and direction across the facility while ensuring the branch operates safely, efficiently, and with a strong focus on customers and results.
Added 4 mins ago
Senior Project Coordinator
FCC Canada
Toronto, ON
…environmental services, end-to-end water management, and the development of concessions for large infrastructure. In Canada, FCC is proud to be involved in multiple projects in Ontario and…
Added 4 mins ago
FC
Document Control Manager
FCC Canada
Toronto, ON
- Full-time
The Document Control Manager key responsibilities are:
Added 4 mins ago
UB
Full Time Store Supervisor | Victoria
Urban Barn Ltd.
Victoria, BC
- $18.6 to $23.6 CAD / hour
- Full-time
Participate in the leadership of an inspiring furniture and home décor store. As a Store Supervisor, you will collaborate with the Manager and Assistant Manager to create a positive working…
Added 4 mins ago
UB
Full Time Store Supervisor | Boardwalk
Urban Barn Ltd.
Waterloo, ON
- $18.75 to $23.75 CAD / hour
- Full-time
Participate in the leadership of an inspiring furniture and home décor store. As a Store Supervisor, you will collaborate with the Manager and Assistant Manager to create a positive working…
Added 4 mins ago
UB
Assistant Store Manager | Cambridge
Urban Barn Ltd.
Cambridge, ON
- $41,500 to $46,500 CAD / year
Help people create homes they love. Join the Urban Barn team as a Full-time Assistant Store Manager at our Cambridge store in Cambridge, ON. With over 50 retail stores across the country,…
Added 4 mins ago
GV
Assistant Practice manager - Optician
Groupe Vision New Look Inc
Campbell River, BC
- $28 to $32 CAD / hour
- Full-time
This full-time Assistant Manager opportunity is part of a planned succession strategy, providing mentorship and leadership development with the goal of transitioning into the Practice…
Added 4 mins ago
DP
BD & Marketing Manager - Disputes
DLA Piper Canada LLP
Vancouver, BC · Toronto, ON
- $140,000 to $165,000 CAD / year
The BD & Marketing Manager plays an important role in supporting the business development and marketing priorities of the assigned practice group. This position reports to Global BD &…
Added 4 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Attend all Pre-Bid meetings to document action items for follow through. Assist Project Manager in following up on Business Development action items.
Added 4 mins ago
Project Manager – Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
Strong coaching, mentoring, and staff development skills; solid leadership orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the…
Added 4 mins ago
B
Senior Interior Designer
BGIS
Toronto, ON
- Full-time
Works closely with project manager, design coordinators, and project teams on conceptual designs, presentations, design development, and production.
Added 18 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 18 mins ago
ON
Assistant Manager - Westgate Centre
Old Navy
Grande Prairie, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…

BMO

Assistant Branch Manager

Toronto, ON, Canada

$45,000.00 - $100,000.00 · Full-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

11/09/2026

Address:

1571 Sandhurst Circle

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting strategic sales and profitability goals. They are responsible for managing branch operations, fostering a culture of inclusion, and developing community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong background in retail banking, customer service, and previous supervisory or management experience is preferred.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Operational management
Performance coaching
Risk management
Data analysis
Problem solving
Communication skills
Relationship building
Regulatory compliance
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Risk Management
Regulatory Compliance
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Money Laundering Reporting
Credit Card Industry
Strategic Advice
Stakeholder Management
Data Analysis
Technical Training
Community Involvement
MasterCard
Symcor

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