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Added 1 min ago
OP
Business manager - sales and advertising
Offshore Performance Marine Inc.
Innisfil, ON
- $70,000 to $90,000 CAD / year
- Full-time
- On-site
Direct the development and maintenance of an organization’s Internet and intranet sites
Added 3 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Airdrie, AB
- Full-time
Added 3 mins ago
U
Philanthropy & Fund Development Manager
UFA
Calgary, AB
- Full-time
Reporting to the Sr. Manager, Community Impact, the Philanthropy & Fund Development Manager is responsible for developing and implementing fundraising and philanthropic strategies that…
Added 3 mins ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
StoneRidge Insurance Brokers is seeking an experienced Financial Manager to oversee the financial management of our real estate portfolio and related entities. You’ll lead accounting…
Added 3 mins ago
SS
Compensation Manager
Summit Search Group
Toronto, ON
- $82,000 to $135,000 CAD / year
- Full-time
The Manager, Compensation serves as a subject matter expert responsible for the development, implementation, regulation and administration of all compensation programs, policies and…
Added 3 mins ago
A
Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
Coach consultants, architects, and sales professionals on AI storytelling, value articulation, and opportunity development.
Added 4 mins ago
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Spirits Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
As the Spirits Manager at our Regina location, you’ll bring your expertise in spirits and people leadership to run a dynamic department, host tastings, and help shape one of Saskatchewan’s…
Added 4 mins ago
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Beer Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
…department at our new Wine and Beyond location in Regina. As Beer Manager, you’ll be the go-to expert for all things beer - craft, local, import, and more. You’ll lead a team, drive sales,…
Added 4 mins ago
SI
Wine Manager
SNDL Inc.
Regina, SK · Wine & Beyond Regina
- Full-time
As the Wine Manager at our Regina location, you’ll bring your expertise in wine and people leadership to run a dynamic department, host tastings, and help shape one of Saskatchewan's best…
Added 18 mins ago
AA
Business Development Manager, OHT
Ad Astra Consultants
ON · Ontario, Canada
- Full-time
Sales Strategy & Business Development: Develop and implement go-to-market strategies and sales channels in collaboration with the sales force to achieve annual sales and margin targets.
Added 19 mins ago
Renewals Specialist | Spécialiste des renouvellements
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Montreal, QC
Alvéole, a cancellation request is the beginning of a conversation. Real estate goes through phases, development, lease-up, stabilization, disposition and it's normal for our solution to…
Added 19 mins ago
Account Executive - Biodiversity Data Product
Alveole
Montreal, QC
You’ll work directly with our CEO and Product team, owning the entire sales cycle: from prospecting and discovery to proposals, negotiation, and close. You’ll engage with major real estate…
Added 19 mins ago
F&
Full Time Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
- Full-time
Strong knowledge of retail sales principles, methods, practices, and techniques.
Added 19 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 19 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation…
Added 19 mins ago
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Part Time Bridal Sales
David's Bridal
Hamilton, ON
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…Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and…
Added 19 mins ago
Manager, Quality Assurance II
Sofina Foods Inc
Edmonton, AB
Reporting to the Director, Operations, the Quality Assurance Manager is responsible for all aspects of food safety and quality within the facility, including, the development,…
Added 19 mins ago
Sr. Account Manager - West
United Services Group
Vancouver, BC · Kelowna, BC · BC
Added 19 mins ago
AC
Sr. Manager, Philanthropy
Alberta Cancer Foundation
Calgary, AB
- Full-time
Based in our new, world-class cancer facility, The Arthur Child Comprehensive Cancer Centre, the Senior Manager, Philanthropy is responsible for advancing an integrated, regional major…
Added 34 mins ago
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Retail Assistant Manager
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Edmonton, AB
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 34 mins ago
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Sales Associate
Staples Canada
Calgary, AB
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 34 mins ago
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Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 34 mins ago
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Procurement Project Specialist
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North Bay, ON
- Full-time
The Procurement Project Specialist will report to the Procurement Manager and will support company-obligated projects by coordinating the sourcing, reporting, purchasing, repairing and…
Added 34 mins ago
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Senior Rooms Operations Manager
Marriott
Regina, SK
- Full-time
Sets clear expectations, with the General Manager, for the team.
Added 49 mins ago
ZG
General Manager / Head of Vision Care Canada
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Toronto, ON
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Lead day-to-day operations and go-to-market execution; including sales, marketing, customer service, finance, IT, supply chain, local HR etc.

BMO

Assistant Branch Manager

Toronto, ON, Canada

$45,000.00 - $100,000.00 · Full-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Application Deadline:

11/09/2026

Address:

1571 Sandhurst Circle

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional customer service while meeting strategic sales and profitability goals. They are responsible for managing branch operations, fostering a culture of inclusion, and developing community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. A strong background in retail banking, customer service, and previous supervisory or management experience is preferred.

Skills

Retail banking
Sales management
Customer service
Team leadership
Financial advising
Business development
Operational management
Performance coaching
Risk management
Data analysis
Problem solving
Communication skills
Relationship building
Regulatory compliance
Strategic planning

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Financial Objectives
Risk Management
Regulatory Compliance
Performance Metrics
Business Development
Operational Effectiveness
Team Leadership
Money Laundering Reporting
Credit Card Industry
Strategic Advice
Stakeholder Management
Data Analysis
Technical Training
Community Involvement
MasterCard
Symcor

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