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Manager, Reporting & Analytics
BMO
Toronto, ON · FCP
- Full-time
…intelligence, and the design and development of sophisticated decision support…
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Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
…analytics and problem-solving to deliver meaningful insights that support complex investigations and drive proactive risk…
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Personal Banker
BMO
Vancouver, BC
- Full-time
…and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and…
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Personal Banker
BMO
Toronto, ON
- Full-time
…and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and…
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Regional Support Manager, Trust, British Columbia & Prairies
BMO
Vancouver, BC · FBT
- Full-time
The Regional Support Manager, Trust, British Columbia & Prairies is responsible for providing leadership, operational support to the Trust professional support teams serving British…
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Mortgage Specialist
BMO
Barrie, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
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Assistant Branch Manager
BMO
Markham, ON
- Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
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Cash Management Specialist, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Provides professional, knowledgeable cash management advice and support to banking partners / stakeholders and their clients to drive the achievement of cash management sales and service…
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CO
Senior Finance Business Partner
City of Welland
Welland, ON
- $97,156 to $113,659 CAD / year
- Contract
…Senior Finance Business Partner is responsible for providing support and guidance to all City Departments with budgeting and financial reporting ensuring that deadlines are met with…
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Business Development Representative (BDR)
SiftMed
St. John's, NL
- Full-time
Previous sales experience, or customer-facing work in support, service, hospitality, retail, or a similar environment.
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Dietary Aide - Malton Village
Region of Peel
Brampton, ON
- Part-time
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
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Teacher on Call
Stratford Hall
Vancouver, BC
- $52 CAD / hour
- Full-time
…community is home to over 540 students and over 100 teachers and support staff. Our graduates attend the top post-secondary schools in Canada, the US and abroad. Founded in 2000, Stratford…
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Property Manager
Global Hospitality, Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Inform all prospects of the lease application outcome
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Quality Assurance Administrator
AAR
Windsor, ON
- Full-time
The Quality Assurance Administrator will coordinate training activities, manage documentation and records, support audits and special projects, liaise with internal and external…
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Senior Tax Manager
Baker Tilly Canada
North Bay, ON
- Full-time
Providing support, coaching and professional development to firm staff with respect to tax knowledge and tax matters on an ongoing basis.
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Senior Data Analytics Developer
Coveo
Montreal, QC
- Full-time
Are you passionate about building the data foundations that power innovative products? As a Senior Data Developer, you’ll help build and scale the data platform behind Coveo’s product.…
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EHS Specialist
Veolia | Water Tech
Guelph, ON
- $80,000 to $100,000 CAD / year
- Full-time
…employees honestly and completely in the responsible and ethical application of environmental and industrial health principles and…
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Application Security Engineer
TMX Group
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
An Application Security Engineer will be responsible for implementing the design and
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Territory Sales Representative
Adecco
Penticton, BC
- $50,000 to $70,000 CAD / year
- Full-time
Adecco is partnering with a growing Canadian company to recruit a Territory Sales & Retail Account Representative to support its expanding retail distribution network.
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QM
Manager, Compensation & Benefits
Quantum Management Services Ltd.
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
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Team Lead, Finance Effectiveness & Transformation
BDO
Toronto, ON
- Full-time
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Corporate Accountant I
BCAA
Burnaby, BC · *Head Office
- Full-time
…while assisting with regular monthly financial results. You’ll support Senior Accountants with regular quarterly & yearly financial reporting, ensuring ongoing compliance across the…
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HS&E Lead, Pipeline
Ledcor
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
Build trust and credibility through ethical decision-making, professionalism, and consistent application of HS&E standards and expectations.
Added 1 day ago
Mechanical Technician - Field Services
BWXT
Kitchener, ON
…nuclear innovation. We require a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are…
Added 1 day ago
Driver Licensing Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

BMO

Assistant Branch Manager

Markham, ON, Canada

$45,000.00 - $100,000.00 · Full-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/29/2026

Address:

292 Verdale Crossing, Unit 104

Job Family Group:

Retail Banking Sales & Service

We're looking for an enthusiastic and holistic oriented team member to help lead our Birchmount and Enterprise Branch. Need to live and breathe our non-negotiables and be brilliant at the basics and work collaboratively and hold everyone accountable with customers, stakeholders, and partners. Must be very details oriented, have strong problem solving skills and always willing to learn. Must not be afraid to operate outside of their comfort zone and be proactive in an environment with very little walk-in traffic.

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional service while meeting strategic sales and profitability goals. They also manage branch operations, foster a culture of diversity and inclusion, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. Strong knowledge of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Coaching
Problem solving
Financial strategy
Relationship management
Risk management
Data analysis
Operational effectiveness
Regulatory compliance
Business development
Communication skills
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Risk Management
Financial Objectives
Regulatory Compliance
Business Development
Team Coaching
Performance Metrics
Operational Processes
Market Planning
Stakeholder Management
Money Laundering Reporting
Data Analysis
Financial Products
Credit Card Services
Community Involvement
Strategic Advice
Talent Development

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