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Added 13 mins ago
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Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
As practice leader, you support your unit’s manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist…
Added 13 mins ago
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Assistant Branch Manager
BMO
Markham, ON
- Full-time
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Added 13 mins ago
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Restaurant Supervisor | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $20 to $22 CAD / hour
- Part-time
…Communities Centre while working alongside the venue's Hospitality Manager. While working in this fast-paced environment, this position will ensure a high standard of products and services…
Added 13 mins ago
SR
Senior Environmental Project Manager – Site Assessment & Remediation
Skyline Recruitment Ltd
Toronto, ON
- Full-time
Skyline Recruitment is partnering with an established environmental consulting firm in the Greater Toronto Area to recruit an experienced Environmental Project Manager specialising in…
Added 13 mins ago
ME
Professional Delivery Driver
McDougall Energy Inc.
Toronto, ON
- Full-time
Reporting To The Regional Manager, Responsibilities Include
Added 13 mins ago
DG
Cleaning Supervisor
Dexterra Group
Moncton, NB
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 13 mins ago
TH
Overnight Freight Associate 3 Month Contract Part Time - BRAMPTON S
The Home Depot Canada
Brampton, ON
- Part-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
Added 13 mins ago
GH
Property Manager
Global Hospitality, Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Property Manager is responsible for overseeing and coordinating all activities including, but not limited to, staff, renting, administration, housekeeping, tenant events, and in-suite…
Added 13 mins ago
TS
Seafood Cutter
T&T Supermarket
Mississauga, ON
- $19.95 CAD / hour
- Part-time
Reporting to the Meat & Seafood Department Manager (or his/her delegates), the Seafood Cutter is responsible to prepare various seafood products in advance for customers to choose from. The…
Added 13 mins ago
TH
Overnight Freight Associate- Part Time - BRAMPTON S
The Home Depot Canada
Brampton, ON
- Part-time
Communicating with other freight team members to ensure all product is stocked in the proper area.
Added 13 mins ago
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Manufacturing Manager
Sanmina
Ottawa, ON
- Full-time
Directs the development and implementation of activities in production area(s) to meet production goals, quality, and cost objectives. Manages the activities of the team and is responsible…
Added 13 mins ago
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Bilingual HR Specialist
Securitas Canada
Ottawa, ON
- Full-time
Trains employees and job candidates within assigned Area; conduct new employee orientation.
Added 13 mins ago
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Facilities Manager
Lithion Battery Inc.
Calgary, AB
- Full-time
Reporting to the Director/VP of Manufacturing Operations, the Facilities Manager is responsible for ensuring the building’s services and maintenance meet all operational needs.
Added 13 mins ago
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HS&E Lead, Pipeline
Ledcor
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
You are an established Health & Safety Lead/Manager with experience in the pipeline industry.
Added 13 mins ago
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Consultant/Senior Consultant - Implementation
Prophix
Remote, Canada
- Remote
…100+ countries. We are headquartered in the Greater Toronto Area, with teams across North America, Europe, and…
Added 13 mins ago
DT
Project Manager
DXC Technology
Ottawa, ON
- Full-time
DXC Technology is seeking an experienced Project Manager willing to go through a Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10…
Added 28 mins ago
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Medical Psychologist - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Temporary
…Psychology or designate and in collaboration with the Clinic/Program Manager/Director (if…
Added 28 mins ago
PP
Sales Development Representative (Bilingual FR/EN)
Payworks Payroll Services Canada
Montreal, QC
- Full-time
…days a week. For individuals located outside of the Montreal area, the work arrangement will be determined in consultation with and approved by the Regional Sales…
Added 28 mins ago
NH
Clinical Operations Manager
Northern Health - BC
Prince Rupert, BC
- $132,169 to $163,073 CAD / year
- Full-time
Looking to take the next step in your leadership career? Northern Health is seeking a dynamic and experienced Manager, Clinical Operations to lead clinical teams, support quality patient…
Added 28 mins ago
P
Consultant/Senior Consultant - Implementation
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
…100+ countries. We are headquartered in the Greater Toronto Area, with teams across North America, Europe, and…
Added 28 mins ago
MH
Senior Electrical Engineer
MSCP Heat Management Solutions
Sherwood Park, AB
- Full-time
Added 28 mins ago
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Cleaning Supervisor
Dexterra
Moncton, NB
- Up to $41,500 CAD / year
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 28 mins ago
Area Manager II, YXX2
Amazon
Richmond, BC
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 28 mins ago
GD
Head Barista
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
…Acting as the key link between customers, the Chef, and the Manager, the Head Barista ensures all relevant information is communicated effectively to provide exemplary…
Added 43 mins ago
EG
Community Manager
Equium Group
Calgary, AB
- Full-time
The Community Manager oversees day-to-day property operations, resident relations, administrative tasks, and site transitions to ensure high stakeholder satisfaction and seamless property…

BMO

Assistant Branch Manager

Markham, ON, Canada

$45,000.00 - $100,000.00 · Full-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/29/2026

Address:

292 Verdale Crossing, Unit 104

Job Family Group:

Retail Banking Sales & Service

We're looking for an enthusiastic and holistic oriented team member to help lead our Birchmount and Enterprise Branch. Need to live and breathe our non-negotiables and be brilliant at the basics and work collaboratively and hold everyone accountable with customers, stakeholders, and partners. Must be very details oriented, have strong problem solving skills and always willing to learn. Must not be afraid to operate outside of their comfort zone and be proactive in an environment with very little walk-in traffic.

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional service while meeting strategic sales and profitability goals. They also manage branch operations, foster a culture of diversity and inclusion, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. Strong knowledge of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Coaching
Problem solving
Financial strategy
Relationship management
Risk management
Data analysis
Operational effectiveness
Regulatory compliance
Business development
Communication skills
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Risk Management
Financial Objectives
Regulatory Compliance
Business Development
Team Coaching
Performance Metrics
Operational Processes
Market Planning
Stakeholder Management
Money Laundering Reporting
Data Analysis
Financial Products
Credit Card Services
Community Involvement
Strategic Advice
Talent Development

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