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Added 13 mins ago
CF
Sales Associate - Toronto, ON
CI Financial
Toronto, ON
- Full-time
Provide complete administration duties assistance to the DVP as well as supporting the team, including some aspects of Business Development Manager role
Added 13 mins ago
C
Directeur/trice Générale - Starcité Gatineau
Cineplex
Gatineau, QC · Starcite Gatineau
- Full-time
…exceptional experience to each and every guest. The General Manager executes all company programs, supports the operation of the business, maintains revenue and payroll budgets, and meets…
Added 13 mins ago
CT
Assistant Manager
Canadian Tire Corporation
Westbank, BC
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
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Manager, Reporting & Analytics
BMO
Toronto, ON · FCP
- Full-time
Cleanses, manipulates, and transforms data through programming / scripting for model training and validation.
Added 13 mins ago
BG
Dealer Representative (Scarborough West)
Boyd Group Services
Toronto, ON
- Full-time
Attend training, information sessions and workshops recommended by Store Manager
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B
Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
Added 13 mins ago
B
Personal Banker
BMO
Vancouver, BC
- Full-time
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B
Personal Banker
BMO
Toronto, ON
- Full-time
Added 13 mins ago
B
Regional Support Manager, Trust, British Columbia & Prairies
BMO
Vancouver, BC · FBT
- Full-time
The Regional Support Manager, Trust, British Columbia & Prairies is responsible for providing leadership, operational support to the Trust professional support teams serving British…
Added 13 mins ago
B
Mortgage Specialist
BMO
Barrie, ON
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
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B
Assistant Branch Manager
BMO
Markham, ON
- Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
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B
Cash Management Specialist, Private Wealth
BMO
Montreal, QC · IBMM
- Full-time
Added 13 mins ago
OV
Restaurant Supervisor | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $20 to $22 CAD / hour
- Part-time
…Communities Centre while working alongside the venue's Hospitality Manager. While working in this fast-paced environment, this position will ensure a high standard of products and services…
Added 13 mins ago
T
Assistant Controller
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Late morning, you join the monthly review with a plant’s operations manager. Instead of just presenting a variance report, you come in with a view: raw material costs explain part of the…
Added 13 mins ago
CO
Senior Finance Business Partner
City of Welland
Welland, ON
- $97,156 to $113,659 CAD / year
- Contract
Reporting to the Manager of Budgets and Financial Services/Deputy Treasurer, the Senior Finance Business Partner is responsible for providing support and guidance to all City Departments…
Added 13 mins ago
NH
REGISTERED NURSE (RN), CLINICAL LEAD, STUDENT PRACTICE EDUCATION
Northern Health - BC
Prince George, BC
- Full-time
…Northern Health, and under the general supervision of Regional Manager Student Practice Education or designate, this position provides clinical mentorship and education support within the…
Added 13 mins ago
ES
Chargé(e) de projets
Enero Solutions
Montreal, QC
- Full-time
We’re looking for a Process Performance Project Manager to lead the delivery of high-impact industrial projects and act as the key interface between our clients and our technical teams.
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ME
Professional Delivery Driver
McDougall Energy Inc.
Toronto, ON
- Full-time
Reporting To The Regional Manager, Responsibilities Include
Added 13 mins ago
AH
Human Resources Manager
Aboriginal Housing Society of Prince George
Prince George, BC
- Full-time
Working collaboratively with the Executive Director, department managers and employees, the Human Resources Manager provides hands-on support throughout the employee lifecycle, including…
Added 13 mins ago
DG
Cleaning Supervisor
Dexterra Group
Moncton, NB
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…
Added 13 mins ago
GH
Property Manager
Global Hospitality, Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Property Manager is responsible for overseeing and coordinating all activities including, but not limited to, staff, renting, administration, housekeeping, tenant events, and in-suite…
Added 13 mins ago
S
NPI Manager
Sanmina
Ottawa, ON
- Full-time
The New Product Introduction (NPI) Manager applies manufacturing and project management knowledge to manage NPI projects in a cross-functional environment. The NPI Manager’s primary…
Added 13 mins ago
WH
Pharmacy Manager
Whole Health Pharmacy
Welland, ON
- Full-time
We are seeking an experienced and motivated Full-Time Pharmacy Manager to lead our Welland pharmacy. This is an exciting opportunity for a pharmacist who is passionate about patient care,…
Added 13 mins ago
S
Manufacturing Manager
Sanmina
Ottawa, ON
- Full-time
…activities of the team and is responsible for staffing decisions, training and development, and performance management of the staff. Prioritizes production schedules based on product…
Added 13 mins ago
BM
Inside Sales Representative (Calgary)
BOXX Modular (Canada)
Calgary, AB
- Full-time
The Inside Sales Representative role is the first step in a sales career with BOXX Modular and serves as a training ground to learn about the business, our customers, and company processes,…

BMO

Assistant Branch Manager

Markham, ON, Canada

$45,000.00 - $100,000.00 · Full-time

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/29/2026

Address:

292 Verdale Crossing, Unit 104

Job Family Group:

Retail Banking Sales & Service

We're looking for an enthusiastic and holistic oriented team member to help lead our Birchmount and Enterprise Branch. Need to live and breathe our non-negotiables and be brilliant at the basics and work collaboratively and hold everyone accountable with customers, stakeholders, and partners. Must be very details oriented, have strong problem solving skills and always willing to learn. Must not be afraid to operate outside of their comfort zone and be proactive in an environment with very little walk-in traffic.

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Provides input into area business and market plans to optimize new and existing business opportunities within the community.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
Analyzes data and information to provide insights and recommendations.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
1-3 years of banking or customer service/sales or equivalent experience.
Previous supervisory or management experience - preferred.
General knowledge of retail banking products and services.
General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Working knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Assistant Branch Manager guides and coaches employees to deliver exceptional service while meeting strategic sales and profitability goals. They also manage branch operations, foster a culture of diversity and inclusion, and build community relationships to drive new business.

Requirements

Candidates typically require 3-5 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. Strong knowledge of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Customer service
Team leadership
Coaching
Problem solving
Financial strategy
Relationship management
Risk management
Data analysis
Operational effectiveness
Regulatory compliance
Business development
Communication skills
Collaboration

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Branch Management
Risk Management
Financial Objectives
Regulatory Compliance
Business Development
Team Coaching
Performance Metrics
Operational Processes
Market Planning
Stakeholder Management
Money Laundering Reporting
Data Analysis
Financial Products
Credit Card Services
Community Involvement
Strategic Advice
Talent Development

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