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Added 2 mins ago
CC
Commercial Cleaning Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Crystal Clean Maintenance Ltd. is seeking a motivated, professional, and results-driven Sales Associate to develop new business opportunities throughout HRM and surrounding areas. The…
Added 2 mins ago
Customer Experience Associate - Carling & Woodroffe, ON (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 mins ago
Customer Experience Associate - Carling & Woodroffe (15 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 mins ago
DH
Junior Sales Associate
DIVINE HARDWOOD FLOORING LTD.
Calgary, AB
- $48,000 to $52,000 CAD / year
- Full-time
Answers the phone when a customer calls - especially when it's a difficult call
Added 2 mins ago
GC
Gérant adjoint de magasin/Assistant store manager
GameStop Canada
Montreal, QC
- $17.85 to $22 CAD / hour
- Full-time
…their team. They ensure that their team provides exceptional customer experiences that guarantee we retain our position as Canada’s number one destination for gaming, electronics and…
Added 32 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 32 mins ago
Sales Associate - SOFTGOODS
Sporting Life Group
Richmond Hill, ON
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 32 mins ago
L
Seasonal Sales Associate
Lacoste
Vancouver, BC
- Part-time
As a Seasonal Sales Associate, you will represent the Lacoste brand by delivering an exceptional customer experience and helping customers find products that fit their needs and style.…
Added 47 mins ago
OA
Sales Manager - BMW/MINI Langley
OpenRoad Auto Group
Langley (District), BC · Langley, British Columbia
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 47 mins ago
B
Associate Director
BMO
Toronto, ON · FCP
- Full-time
Builds and maintains client relationships to ensure long-term financial performance in collaboration with Relationship Manager and business partners.
Added 47 mins ago
M
Senior Customer Success Manager
Malleum
Remote, Canada
- Full-time
- Remote
The Senior Customer Success Manager owns the customer relationship after contract signature and is accountable for designing the systems, rhythm, and playbooks that make customer success…
Added 47 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 47 mins ago
T
Personal Banking Associate - Montreal-North Branch
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 47 mins ago
GF
Customer Service Representative (Motivator) - Brandon Shoppers Mall
GoodLife Fitness
Brandon, MB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 47 mins ago
C
Associate Relationship Manager
CIBC
Kamloops, BC · Kelowna, BC · Victoria, BC
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 47 mins ago
C
Financial Services Associate, Imperial Service
CIBC
Niagara Falls, ON · Niag.Falls-Lundys Lane&Leonard
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 47 mins ago
C
Client Engagement Associate [Hourly] (Contract/Secondment)
CIBC
Exeter, ON
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 47 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Saskatoon, SK
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 1 hour ago
MF
Associate, Client Services
Municipal Finance Authority of British Columbia
Victoria, BC
- Full-time
As the Associate, Client Services, you’ll be part of a dynamic team, supporting daily activities and contributing to longer-term projects. Often the first point of contact for many of our…
Added 1 hour ago
B
Personal Banking Associate
BMO
Waterloo, ON
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Oshawa, ON
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 1 hour ago
Consultant bilingue en acquisition de talents en ingénierie (mode hybride) – Saint-Bruno, Canada
Manpower
Canada
…aspects of recruitment and ensure your team provides exceptional customer service to our candidates and…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Lasalle, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Retail Sales Associate, SmartCentres Chatham
Bell
ON · Chatham-Kent, ON
Build great customer experiences that keep customers coming back to our stores
Added 1 hour ago
OR
Wireless Sales Associate - 1199 Guelph S
OSL Retail Services Inc
Guelph, ON
- Other
As a Wireless Sales Associate you are the go-to person to connect customers with the right wireless solutions for their needs. You’ll sell wireless devices, plans, and accessories. New…

BMO

Associate Director

Toronto, ON, Canada
FCP, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 9, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 6, 2026

Original job description

Application Deadline:

11/08/2026

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Analyzes credit information to support lending decisions and processes for new and existing Commercial banking loans and credit solutions in an assigned portfolio of clients. Makes credit decisions and recommendations in compliance with bank policies and procedures while maintaining an exceptional client service environment.

Negotiates loan structures and terms and conditions that align client requirements with the bank risk appetite and policies.
Assesses client repayment capacity by utilizing financial models and analytical tools to recommend appropriate loan structures and collateral requirements.
Signs off on new, renewal and extension loans within delegated authority.
Monitors portfolio to identify deteriorating credit conditions and compliance, analyses metrics, and assesses broader industry trends to spot risks and opportunities.
Evaluates portfolio performance and recommends capital allocation strategies that optimize returns with investment objectives.
Leads proposal development and delivers presentations to capture new business and expand client relationships.
Networks with industry contacts to gather competitive insights and best practices.
Develops and executes business development plans focused on enhancing client relationships and growth opportunities within the portfolio.
Builds and maintains client relationships to ensure long-term financial performance in collaboration with Relationship Manager and business partners.
Structures and supports new, renewal and extension loans aligned with client needs and bank & risk policies
Conducts financial analysis and risk assessments of clients’ credit information, for an assigned portfolio, to provide insights and make informed decisions
Monitors the portfolio performance for assigned portfolio of Commercial Banking clients on an ongoing basis, taking corrective action when required.
Minimizes BMO’s risk exposure by adhering to credit policies, regulatory standards, and operational guidelines.
Serves as a point of contact for service requests, ensuring expectations are consistently met or exceeded. Escalates issues when needed.
Supports and implements initiatives to enhance service quality, acquire new business and expand client relationships.
Identifies revenue and cross-selling opportunities to enhance portfolio growth.
Identifies share of wallet opportunities.
Leverages analysis tools to nurture and grow a portfolio that exceeds ROE thresholds and evaluates client returns on a proactive basis.
Manages timely and accurate data entry into BMO's systems and leverages the data to support decision-making.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Preferred 5 – 7 years of relevant experience in credit or lending instruments or financial operations in a corporate or banking environment.
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Bachelor’s degree required; Business Administration, Finance and Accounting preferred. Any other related discipline or commensurate work experience considered.
Deep knowledge and technical proficiency gained through extensive education and business experience.

Foundational level of proficiency:

Structuring Deals

Advanced level of proficiency:

Problem Solving
Collaboration
Detail-Oriented
Customer Service
Loan Structuring
Regulatory Compliance
Portfolio Management
Credit Risk Assessment
Banking Operations
Microsoft Office

Expert level of proficiency:

Financial analysis

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Associate Director analyzes credit information to support lending decisions and manages a portfolio of commercial banking clients to ensure financial performance. They also lead business development initiatives, negotiate loan structures, and monitor portfolio risks in compliance with bank policies.

Requirements

Candidates are required to have a bachelor's degree in Business Administration, Finance, or Accounting, with a preference for 5-7 years of relevant experience in credit or lending. Strong technical proficiency in financial analysis and risk assessment is essential for this role.

Skills

Credit analysis
Lending
Financial modeling
Portfolio management
Risk assessment
Loan structuring
Business development
Regulatory compliance
Financial analysis
Problem solving
Collaboration
Detail-oriented
Customer service
Banking operations
Microsoft Office

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Commercial banking
Credit information
Lending decisions
Financial models
Collateral requirements
Capital allocation
Business development
Relationship manager
Risk management framework
Regulatory standards
Revenue growth
Cross-selling
ROE thresholds
Data entry
Consulting
Technical support
Credit portfolio
Financial operations
Corporate banking
Industry trends

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