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BMO

Associate, KYC Requirements & Outreach

Toronto, ON, Canada
FCP, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/22/2026

Address:

100 King Street West

Job Family Group:

Business Management

Reporting to the Vice President, KYC Requirements & Outsourcing, the Associate, KYC Requirements & Outsourcing will be expected to manage the vendor relationship, to assist in identifying appropriate AML documentation for CM and cross-operating group customers, to support determining appropriate Outreach messaging and mechanisms, as well as to offer to outsourced partners appropriate escalation paths. The role involves identifying process friction points with proposed solutions. These latter efforts may extend to identifying friction within processes owned by other teams, and the role will involve a significant degree of collaboration with our business partners. This role will provide an opportunity to develop expertise in AML KYC as it applies to CM, to enhance processes, and to deepen understanding of outsourcing and risk management.

Experience

5+ years of KYC and/or Customer Outreach experience within a large, fast-paced financial services firm offering a broad spectrum of Capital Markets products and facing a broad spectrum of Capital Markets clients;
Customer service orientation, recognizing that the identity/definition of the ‘customer’ may shift depending on the initiative;
Capital Markets experience – within the business, within an adjacent risk management function, and/or within KYC;
- Treasury and Payment Services experience an asset
Track record of refining processes and proposing improvements;
Comfort directing Analysts in performance of KYC tasks and in providing guidance to team members and to business partners;
Comfort in accepting level-appropriate risk, and in identifying where escalation is appropriate;
Comfort in communicating with clients and with senior stakeholders;
Familiarity with Fenergo an asset;
Experience managing an outsourced vendor arrangement an asset;
Team leadership experience an asset.

Skills

Deep knowledge of KYC regulations within Canada, the United States, Europe and Asia;
Robust working knowledge of MS Office with emphasis on Outlook, Sharepoint, and Excel;
Contextual appreciation of broader AML governance requirements including record-keeping;
Familiarity with risk management frameworks;
Ability to engage and communicate with senior stakeholders clearly and articulately by phone, email, or in person;
Demonstrated ability to research and propose solutions to identified documentation gaps, whilst flagging risks or opportunities;
Understanding of the fundamental role of data integrity in managing a large-scale risk management program, including the management of data that supports metrics;
Relationship building and empathy, across a diverse array of stakeholders within the business, within project management teams, and within AML first and second lines of defence.

Qualifications

CAMS, CFCS or equivalent AML certification an asset

Please note the base salary for this role is $80,000 CAD.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Associate will manage vendor relationships and assist in identifying AML documentation for Capital Markets customers. They will also lead process improvement initiatives and collaborate with business partners to resolve friction points within KYC workflows.

Requirements

Candidates must have 5+ years of experience in KYC or Customer Outreach within a financial services environment. Proficiency in AML regulations and strong communication skills for engaging with senior stakeholders are essential.

Skills

KYC
AML
Capital Markets
Vendor management
Risk management
Process improvement
Stakeholder management
Data integrity
Customer outreach
Regulatory compliance
Fenergo
MS Office
Sharepoint
Excel
Team leadership

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

KYC
AML
Capital Markets
Vendor Management
Risk Management
Compliance
Fenergo
Data Integrity
Customer Outreach
Process Improvement
Stakeholder Management
Treasury
Payment Services
CAMS
CFCS
MS Office
Sharepoint
Excel
Governance
Financial Services

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