Find work in Canada.

519,425 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
…resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic…
Added 12 mins ago
C&
Adjuster Support
Crawford & Company
Canada
- Full-time
Benefits that support your financial, physical, and mental well-being.
Added 12 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 12 mins ago
A
Estates Administrator, Temporary
Aviso
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Temporary
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 12 mins ago
GM
Senior QA with English and French Language must
Galactic Minds INC
Toronto, ON
- Contract
● Root Cause Analysis: Go beyond "reporting bugs." Trace issues back to the specific service, API endpoint, or database procedure causing the failure.
Added 12 mins ago
A
Estates Administrator, Temporary
Aviso
Toronto, ON
- $55,000 to $65,000 CAD / year
- Temporary
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 12 mins ago
NS
Director - Policy & Planning, Integrated Acute & Episodic Care
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- $67.23 to $82.35 CAD / hour
- Full-time
…includes policy and standards development, transition management, financial and operational oversight of transformation initiatives, program and operational performance tracking and…
Added 27 mins ago
Cost Controller, Project Controls (Contract)
Trans Mountain
Calgary, AB
…Project (MOP), a major project advancing towards execution. Reporting to the Lead, Cost Control, you will own cost control for assigned MOP scopes, including commitment and incurred cost…
Added 27 mins ago
Manager, Revenue Management, Private Banking
Scotiabank
Toronto, ON
…maintenance of profitability models, pricing frameworks and reporting to support strategic decision-making. Reporting to the Senior Manager, Revenue Management, this role will partner…
Added 27 mins ago
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank
Toronto, ON
Supports governance forums including portfolio planning, backlog refinement, prioritization reviews and executive reporting to provide transparency across demand, capacity, delivery and…
Added 27 mins ago
H(
Manager, Investment Financial Planning & Analysis and Data Analytics
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
The Financial Planning & Analysis (FP&A) team is looking for a technically strong finance professional who combines investment knowledge with advanced Power BI and analytics capabilities.
Added 27 mins ago
A
Specialist - Cable Routing and Low-Voltage Systems
AtkinsRéalis
Montreal, QC
- Full-time
…major public transit, railway, and infrastructure projects. Reporting to the Technical Lead or Project Director, you will serve as a technical expert in the design and integration of cable…
Added 27 mins ago
SN
194-26-1 Band Representative Supervisor Outreach
Six Nations
Ohsweken, ON
- Full-time
Added 27 mins ago
Finance Data Analyst
The Canada Life Assurance Company
Kitchener, ON
The FP&A (Financial Planning & Analysis) team in the Finance Department is looking for a Finance Data Analyst to add to our growing team. The role will support the FP&A function through…
Added 27 mins ago
PV
Franchise Business Consultant - Ontario GTA East (Contract)
Pet Valu
Markham, ON
- Full-time
Reporting to the Regional Director, the Franchise Business Consultant (“FBC”) is responsible for all operational activities and sales results in the district. Key areas of focus will be…
Added 42 mins ago
SS
Activation Aide Certified | Permanent Full Time|8:30am-4:30pm Days
Sienna Senior Living
Toronto, ON
- Full-time
Reporting to an Director of Resident Programs, the Activation Aide is a critical role within our communities as it impacts the lives of residents.
Added 42 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Chatham-Kent, ON · Hamilton, ON · London, ON · Owen Sound, ON · Sarnia, ON · St. Catharines, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
A premium defined benefit pension plan, ensuring long-term financial security
Added 42 mins ago
SL
District Manager
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 42 mins ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
Audit Reporting - Where relevant, you will identify significant business control weaknesses, and objectively assess the severity and materiality of the issues and their potential impact in…
Added 42 mins ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…practices are consistently applied. You’ll manage project plans, reporting, risks, timelines, budgets, and stakeholder communications while using your expertise to guide sound project…
Added 42 mins ago
SC
Security Guard Full time or Part time
Securitas Canada
Brantford, ON
- Full-time
- Part-time
Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process.
Added 42 mins ago
CT
Post-Purchase Program Analyst
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Utilizing existing reporting, investigate potential opportunities to increase the number of SKUs we support
Added 42 mins ago
B
Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Added 42 mins ago
A
Product - Senior Manager/Manager, Product Distribution & Transportation
Aritzia
Vancouver, BC
- Full-time
Manage reporting on product distribution KPI’s and communicate learnings cross-functionally to ensure we have the right product, in the right place, at the right time, and in the right…
Added 42 mins ago
Core Art Producer (Apex Legends)
Electronic Arts
Vancouver, BC
…opportunity to create groundbreaking games with some of the best developer talent in the industry. Respawn Entertainment is hiring! Learn more about our studio and values at…

BMO

Bilingual Account specialist, High Value at Risk (HVAR)

BC, Canada
British Columbia, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Nov 27, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

Reviews delinquent and high-risk accounts, advises customers on payment and collections strategies, and executes loss mitigation solutions to maximize recovery while protecting the Bank’s interests. Provides customer support, handles complex escalations, prepares reports, and collaborates with internal teams on collections processes, training, and continuous improvement.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influence skills.

Skills

Consumer Collections
Credit Knowledge
Negotiation
Customer Service
Verbal Communication
Written Communication
Collaboration
Analytical Skills
Problem Solving
Influence
Account Analysis
Loss Mitigation
Payment Strategies
Relationship Management
Reporting and Dashboards
Training and Coaching

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Credit
Delinquent Accounts
High-Risk Accounts
Collections Strategies
Loss Mitigation
Loan Modification
Default Resolution
Foreclosure Alternatives
Debt Recovery
Payment Strategies
Customer Service
Account Management
Relationship Management
Negotiation
Credit Disputes
Regulatory Compliance
Risk Management Framework
Risk Appetite
Data Analysis
Reporting
Dashboards
Process Improvement
Training and Coaching
Vendor Management
Quality Audits
Stakeholder Collaboration
Financial Services

Report this job