Jobs in Canada

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Added 17 mins ago
CI
Bilingual Underwriting Operations Associate (12 M Contract)
CNA Insurance
Toronto, ON · Montreal, QC
- Full-time
…to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest…
Added 33 mins ago
GT
Cashier (Part-Time/Temporary)
Giant Tiger
AB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 33 mins ago
GT
Cashier (Part-Time/Temporary)
Giant Tiger
Shelburne, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 1 hour ago
A
Entry Level Sales
Aerotek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Aston Carter is a part of Allegis Group, the No. 1 Staffing Agency in the United States. We are a privately held organization with 230+ offices nationwide, and we work with 95% of Fortune…
Added 1 hour ago
BG
Project Manager
BUTTING Group
Calgary, AB
- Full-time
Are you ready to join a dynamic and growing stainless steel sales office that prides itself on delivering high-quality steel solutions to diverse industries across North America? Fantastic,…
Added 2 hours ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Waterloo, ON
- $20 to $24 CAD / hour
- Part-time
✅Must have own vehicle, driver's license and insurance
Added 2 hours ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Concord, ON
- $19 to $21 CAD / hour
- Full-time
✅Must have own vehicle, driver's license and insurance
Added 2 hours ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Richmond Hill, ON
- $20 to $25 CAD / hour
- Full-time
✅Must have own vehicle, driver's license and insurance
Added 2 hours ago
Field Sales Representative II, Enterprise Growth, Google Cloud
Google
Montreal, QC
Mobilize internal experts (Customer Developing, Partner, Post-Sales) and external partners at the right time to drive consumption and deliver a seamless customer experience.
Added 5 hours ago
MD
Community Development Officer
Muscular Dystrophy Canada
Vancouver, BC
- Full-time
You are an experienced relationship builder who enjoys meeting people, being part of the community and creating opportunities for people to become involved.
Added 8 hours ago
D|
Service Advisor | Yorkdale Nissan
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
…keen interest in the automotive industry? At Yorkdale Nissan, part of the revolutionary Downtown AutoGroup (DAG), we're not just servicing cars. We're engineering trust, crafting…
Added 8 hours ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
…BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs…
Added 9 hours ago
B
Director, Asset & Wealth Management, Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Added 9 hours ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
…and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including…
Added 10 hours ago
OE
Senior Associate, Mod Project Manager
Otis Elevator Co.
Mississauga, ON
- Full-time
Coordinate all contract activities from the project award stage to completion or project and provide a progress review of projects to ensure that contract documents are consistent with the…
Added 10 hours ago
A
Manager of Renewals, SMB
Ashby
Canada
- Full-time
In this role, you’ll lead and develop a team of Startup Contract Managers responsible for guiding customers through renewals, pricing conversations, negotiations, and long-term partnership…
Added 11 hours ago
TB
Auto Body Technician (Burlington)
The Boyd Group LLC
Burlington, ON
- Full-time
Valid driver’s license required
Added 12 hours ago
S
Assistant Manager, Digital Merchandising Experience (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
You’ll optimize how our products appear online to drive digital sales and improve the customer experience, making sure products, promotions, and digital experiences launch accurately and on…
Added 12 hours ago
Sales Specialist (Multi Dwelling Unit)
Rogers Communications
London, ON
…and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including…
Added 13 hours ago
Sales Specialist (Multi-Dwelling)Unit (Victoria)
Rogers Communications
Victoria, BC
…and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including…
Added 14 hours ago
MI
Dual Senior Manager-Revenue Management
Marriott International
Calgary, AB
- Full-time
Additional InformationMaternity Leave Coverage - Contract, 12-18months - Start Date in Feb. 2027.
Added 14 hours ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
Lead major commercial discussions, pricing reviews, negotiations, and contract-related matters in collaboration with Dorigo leadership and relevant internal teams.
Added 14 hours ago
SQ
Disability Payment Specialist
Sunlife Québec
Montreal, QC
- Full-time
Are you passionate and actively looking to contribute to the health of Canadians? Do you want to be part of our journey in developing the next greatest digital experience? As a leading…
Added 15 hours ago
MF
Producer - Augmented Games
Moment Factory
Montreal, QC
- Full-time
Being part of the Originals team means exploring new forms of multimedia experiences in unique venues. It means designing and deploying new models of interactive entertainment all over the…
Added 15 hours ago
BU
Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…

BMO

Bilingual Account specialist, High Value at Risk (HVAR)

NT, Canada
Northwest Territories, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

Apply on LinkedIn About employer

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Nov 27, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on LinkedIn About employer

More about this job

Responsibilities

Review delinquent and high-risk accounts, assess collection opportunities, and execute loss-mitigation strategies to maximize recovery while protecting the Bank’s interests. Advise customers on payment options, resolve complex requests, maintain customer relationships, and support collections teams through reporting, coaching, process improvements, and collaboration with internal stakeholders.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable collections laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Consumer Collections
Credit Knowledge
Negotiation
Customer Service
Relationship Management
Analytical Skills
Problem Solving
Verbal Communication
Written Communication
Collaboration
Influencing
Risk Management
Loss Mitigation
Data Analysis
Reporting
Coaching And Training

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Credit
Collections Strategies
Loss Mitigation
Loan Modification
Default Alternatives
Foreclosure Alternatives
Debt Recovery
Payment Strategies
Customer Service
Relationship Management
Negotiation
Credit Collection Disputes
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
Account Analysis
Data Analysis
Reports And Dashboards
Process Improvement
Quality Audits
Vendor Management
Coaching And Training
Stakeholder Collaboration
Customer Communications
Financial Products
Collections Life Cycle

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Work requirements

Jobs in Canada