Jobs in Canada

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Added 5 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Ottawa, ON
- Full-time
Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
Added 5 mins ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 5 mins ago
OH
QA/QC Regulatory Officer
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Sudbury, ON
- Full-time
Regulatory Compliance and Cross-Border Readiness
Added 36 mins ago
CW
Supply Chain Manager
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St. Albert, AB
- Full-time
As the Supply Chain Manager, you will play a central role in developing and executing supply chain strategies that support Colas Western Canada's operational and financial objectives. You…
Added 36 mins ago
NS
General Manager – Virtual Hospital/FNC+ B8D
NHS Scotland
Saskatoon, SK
- Full-time
The Interface Division is seeking an innovative, enthusiastic and values driven General Manager, to work as part of the leadership team to drive transformation and integration across…
Added 36 mins ago
KC
Warranty Advisor
Kia Canada
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- Full-time
Position reports to the Manager, Warranty Management. Position works with other key functions including the Kia Technical Assistance Centre (KTAC), Field Services and Regional Field Teams.
Added 36 mins ago
NH
ENVIRONMENTAL SERVICES WORKER / ENVIRONMENTAL SERVICES SUPERVISOR II
Northern Health - BC
Kitimat, BC
- Full-time
Environmental Services Worker: JOB SUMMARY In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of…
Added 36 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
Vancouver, BC
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
Calgary, AB
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Saskatoon, SK
- Full-time
Our clinic offers a wide array of therapy services including physiotherapy, exercise therapy/kinesiology, psychology, occupational therapy, chiropractic services, and massage therapy. Our…
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
Ottawa, ON
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
NB
Senior Legal Counsel
National Bank of Canada
Montreal, QC
- Full-time
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
AB · Edmonton, AB
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
Kitchener, ON
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
CO
Customer Service / Information Services Attendant
City of Markham
Markham, ON
- Full-time
Department and Commission: Recreation, Community Services
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
London, ON
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 36 mins ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 36 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Calgary, AB
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 36 mins ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
…offering high‑value advice to commercial clients. You report to a manager who promotes collaboration and professional growth. Our team stands out for its strong culture of mutual support,…
Added 36 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 36 mins ago
RS
Music Operations Specialist
Rogers Sports & Media
Winnipeg, MB
- Full-time
Reporting to the National Music Operations Manager, the Music Operations Specialist plays a key role in shaping the sound of multiple music brands across our network through thoughtful…
Added 51 mins ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
OpenText is looking for a dynamic and experienced product manager to define and deliver a market leading Digital Fax solution from OpenText as part of the Digital Experience (DX) Product…
Added 51 mins ago
AG
Chef Manager - Future Opportunity
ATCO Group
BC · Cariboo District I, BC
- Full-time
Must have a Culinary Red Seal Certification · Must have a Valid Advanced Food Safe Certificate
Added 1 hour ago
TU
Commercial Project Manager Internship
targetjobs UK
Didsbury, AB
- Volunteer
…Our mission is to offer cutting-edge, reliable products, and services, generating value for our customers and stakeholders, all whilst protecting the…

BMO

Bilingual Account specialist, High Value at Risk (HVAR)

YT, Canada
Yukon Territory, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

Apply on LinkedIn About employer

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Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Apply by: Nov 27, 2026
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on LinkedIn About employer

More about this job

Responsibilities

Review delinquent and high-risk accounts, assess collection prospects, and execute loss-mitigation strategies to maximize recovery while protecting the Bank’s interests. Advise customers on payment options, manage complex service requests, and support collections teams through analysis, reporting, coaching, and process improvements.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Collections
Credit Analysis
Loss Mitigation
Negotiation
Customer Service
Relationship Management
Communication
Collaboration
Analytical Thinking
Problem Solving
Influencing
Risk Management
Data Analysis
Reporting
Training and Coaching
Dispute Resolution

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Delinquent Accounts
High-Risk Accounts
Credit
Collections Strategies
Loss Mitigation
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Debt Recovery
Credit Collection Disputes
Customer Service
Relationship Management
Negotiation
Risk Management Framework
Regulatory Compliance
Consumer Collections Laws
Credit Qualifications
BMO Products and Services
Data Analysis
Reports and Dashboards
Process Improvement
Quality Audits
Vendor Management
Training and Coaching
Stakeholder Collaboration
Customer Communications
Marketing Promotions

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Work requirements

Jobs in Canada