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Added 1 min ago
BC
Consultant, ICT Systems Architecture, Epic
Bell Canada
Winnipeg, MB
- $28.85 to $68.68 CAD / hour
- Full-time
- Contract
- On-site
…put it simply, we challenge our people every day to embrace change and innovation. We also recognize that talented, creative people have many options when choosing where to pursue their…
Added 6 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lac-Mégantic, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 6 mins ago
J
Senior Program Manager, Enterprise Imaging Implementations
Jobgether
Canada
- Full-time
Proven expertise in program governance, executive stakeholder management, customer relationship management, financial planning and forecasting, resource planning, risk and issue management,…
Added 6 mins ago
S
Project Coordinator- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
…communication between all stakeholders, and assisting in the overall management of the…
Added 8 mins ago
D
Digital Product Manager - Intelligent Workflows
DNV
Toronto, ON
- Full-time
The Digital Product Manager - Intelligent Workflows is a strategic role within the Product organization, reporting to the Head of Section. This role is responsible for supporting product…
Added 8 mins ago
Registered Dietitian
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Program Support Manager, Nutrition Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 10 mins ago
CO
Senior Project Controls Scheduler
City of Calgary
Calgary, AB
- $61.78 CAD / hour
- Full-time
- Hybrid
…data with projections and forecasts to provide the scheduling manager and project teams with the best interpretation of the anticipated timelines to make critical project decisions on a…
Added 35 mins ago
W
(CAN) Customer Service Manager
Walmart
Flin Flon, MB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 35 mins ago
W
(CAN) Customer Service Manager
Walmart
Williams Lake, BC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
Manager, Learning and Development
Walmart
Mississauga, ON
- Full-time
Added 38 mins ago
W
customer service manager
Walmart
Flin Flon, MB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Levis, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Saguenay, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
(CAN) Customer Service Manager
Walmart
Sussex, NB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Lac-Mégantic, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
Customer Service Manager -PT
Walmart
Medicine Hat, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 38 mins ago
W
Front End Customer Service Manager
Walmart
Fort Saskatchewan, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 39 mins ago
OG
Draftsperson
O'Connor Glass Ltd.
Charlottetown, PE
- Full-time
Assist the Project Manager with various aspects of project coordination, including:
Added 53 mins ago
LC
Night Crew Manager LOA
Loblaw Companies Limited
St. Catharines, ON
- Full-time
…that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply…
Added 53 mins ago
LC
Apparel Manager LOA
Loblaw Companies Limited
Richmond Hill, ON
- Full-time
…that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply…
Added 1 hour ago
Executive Director of Policy and Legislation
Innovation and New Technology
Winnipeg, MB
As a member of the Innovation Division’s management team, the Executive Director leads and manages the Policy and Legislation Branch, provides strategic advice and support to the Assistant…
Added 1 hour ago
Senior Technical Analyst
Innovation and New Technology
Winnipeg, MB
Experience assessing, implementing, and managing system changes using established change management processes.
Added 1 hour ago
E
Store Manager - evo Village Sports
evo
Whistler, BC
- Full-time
The evo Store Manager is responsible for all store functions associated with running a retail store, blending both a focus on our unique customer experience and best practices when it comes…
Added 1 hour ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

BMO

Bilingual Client Service Associate

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 21, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/20/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French .
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides professional service to insurance clients and partners while managing administrative tasks to ensure smooth unit operations. Analyzes data to provide insights, processes service requests, and collaborates with stakeholders to meet business objectives.

Requirements

Requires bilingual proficiency in French and typically 2-3 years of relevant experience. A post-secondary degree in a related field is desirable along with in-depth knowledge of insurance products and policies.

Skills

Bilingual French
Customer service
Insurance product knowledge
Policy administration
Data analysis
Problem-solving
Communication skills
Organizational skills
Collaboration
Administrative support
Compliance
Record keeping
Workflow improvement
Training delivery

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
Insurance
Client Service
Policy Administration
Compliance
Data Analysis
Stakeholder Management
Change Management
Financial Services
Wealth Sales
Bilingual
French
Administrative Support
Reporting
Workflow Optimization

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