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Added 9 mins ago
QM
Représentant(e) service à la clientèle - télétravail hybride - Brossard / Customer Service Represent
Quantum Management Services Ltd.
Brossard, QC
- Full-time
Join a recognized company and play a key role at the heart of operations! Reporting to the Customer Service Manager, you will ensure smooth, rigorous, and solution-oriented service while…
Added 9 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
…projects. The incumbent acts as a technical specialist for the Client-Partners, providing support and producing deliverables for complex infrastructure and environmental projects. The…
Added 9 mins ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City Of Hamilton
Hamilton, ON
- Full-time
…maintenance of the City’s health, safety and wellness program. Reporting to the Manager of Health, Safety and Wellness, the incumbent will work collaboratively with leaders, employees,…
Added 9 mins ago
CO
Job ID #31763: Project Manager, SCADA and Operational Technology Security - RE-POST
City Of Hamilton
Hamilton, ON
- Full-time
Job ID #31763: Project Manager, SCADA and Operational Technology Security
Added 9 mins ago
FN
Mortgage Underwriter, Third Party Residential Underwriting- NBBP
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Reporting to the Manager, Third Party Residential Underwriting, the Mortgage Underwriter is responsible for rendering credit decisions on incoming applications within their authorized…
Added 10 mins ago
Sales Representative - DPM
Tridel Group of Companies
Toronto, ON
…Greater Toronto Area (GTA). Recognized as the #3 condominium manager in Canada by the REMI Network, we pride ourselves on our commitment to excellence and integrity in all aspects of our…
Added 10 mins ago
R
Analyst, High Risk Client Management - Contract Position
RBC
Halifax, NS · Toronto, ON
- Full-time
…Laundering (AML) Compliance department as an Analyst, AML High Risk Client Management. Reporting to the Senior Manager High Risk Client Management Personal & Commercial Banking, you will…
Added 10 mins ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, the Senior Specialized Finance Analyst will support TDS leverage calculation and reporting processes, including ongoing daily and monthly regulatory and…
Added 24 mins ago
V
Technical Project Manager
Valorx
Remote, Canada
- Full-time
- Remote
As we continue to grow our Professional Services organization, we are looking for a Technical Project Manager who can manage multiple client engagements simultaneously, work closely with…
Added 39 mins ago
AA
Revit Coordinator
Adamson Associates Architects
Toronto, ON
- Full-time
Work with PM’s and Senior BIM Manager to enforce and ensure team members adhere to the BXP (BIM Execution Plan)
Added 1 hour ago
GH
Health Care Aide - Drumheller Based
Golden Home Caregivers Corp.
Drumheller, AB
- Full-time
Keep accurate records of client care activities
Added 1 hour ago
AA
Senior Architects and Technologists
Adamson Associates Architects
Toronto, ON
- Full-time
…and Technologists to work on various Ontario based projects. Reporting to a Project Manager, the successful candidates will work on one of our many project teams to produce high standard…
Added 1 hour ago
LH
Clinical Resource Worker
Lookout Housing and Health
Surrey, BC
- Part-time
Observes clients and their environments to ensure the safety of clients and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviors, interacting…
Added 1 hour ago
LH
Clinical Resource Worker
Lookout Housing and Health
Surrey, BC
- Internship
Observes clients and their environments to ensure the safety of clients and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviors, interacting…
Added 1 hour ago
Student Success - Student Experience Lead - Initiatives/Opportunities
Canadore College Careers
North Bay, ON
Reporting to the Manager, Mental Health & Accessibility Services, the Student Experience Lead plays an important College-wide role in fostering a safe, supportive and responsive learning…
Added 1 hour ago
PH
Forensic Clinical Care Coordinator
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…administration, coordination, and successful implementation. Reporting directly to the Clinical Services Manager of the Review Board Department, the Forensic Clinical Care Coordinator leads…
Added 1 hour ago
PH
Administrative Secretary
Provincial Health Services Authority
Vancouver, BC
- Full-time
…established policies and procedures regarding the release of client information. Records demographic information when patient arrives and explains multi-disciplinary appointment system to…
Added 1 hour ago
PH
Speech Language Pathologist
Provincial Health Services Authority
Vancouver, BC
- Temporary
…communication, language and speech and that contribute to a client/patient’s overall cognitive, physical, social and emotional well being. The Speech-Language Pathologist supports the…
Added 1 hour ago
PH
Forensic Clinical Care Coordinator
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…administration, coordination, and successful implementation. Reporting directly to the Clinical Services Manager of the Review Board Department, the Forensic Clinical Care Coordinator leads…
Added 1 hour ago
MG
Senior Client Accountant - Client Accounting / Comptable gestionnaire de client principal
Maples Group
Montreal, QC
- Full-time
Position: Senior Client Accountant – Client Accounting
Added 1 hour ago
C
Talent Services Officer, Talent Services - Permanent Full-Time
CHEO
Ottawa, ON
- $42.02 to $49.44 CAD / hour
- Full-time
Reporting into the Manager, Talent Acquisition & Operations, the Talent Services Officer is a generalist role within the Human resources department that performs duties relating to the…
Added 1 hour ago
T
Vice President, Trade and Working Capital
TD
Toronto, ON
- Full-time
…solutions to some of the world's leading organizations. As client needs continue to evolve alongside changing macroeconomic conditions, technological innovation, interest rate environments,…
Added 1 hour ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Treasury Liquidity Measurement - Analytics & Reporting function delivers critical regulatory and internal liquidity metrics & analytics and firm activities via regular regulatory and…
Added 1 hour ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 2 hours ago
RB
Intermediate Environmental Consultant
Recruitment By Design
Whitby, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client, a 100% Canadian, employee-owned, environmental consulting firm, is seeking an Intermediate Environmental Consultant to join their Whitby office and support their growing Ontario…

BMO

Bilingual Client Service Associate

Toronto, ON, Canada
YNG, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Oct 21, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Application Deadline:

10/20/2026

Address:

250 Yonge Street

Job Family Group:

Wealth Sales & Service

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French .
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides professional service to insurance clients and partners while managing administrative tasks to ensure smooth unit operations. Analyzes data to provide insights, processes service requests, and collaborates with stakeholders to meet business objectives.

Requirements

Requires bilingual proficiency in French and typically 2-3 years of relevant experience. A post-secondary degree in a related field is desirable along with in-depth knowledge of insurance products and policies.

Skills

Bilingual French
Customer service
Insurance product knowledge
Policy administration
Data analysis
Problem-solving
Communication skills
Organizational skills
Collaboration
Administrative support
Compliance
Record keeping
Workflow improvement
Training delivery

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
Insurance
Client Service
Policy Administration
Compliance
Data Analysis
Stakeholder Management
Change Management
Financial Services
Wealth Sales
Bilingual
French
Administrative Support
Reporting
Workflow Optimization

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