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Added 8 mins ago
A
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Rendre compte des performances opérationnelles des fournisseurs à la direction des opérations d'approvisionnement.
Added 8 mins ago
A
Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
The Manager, Analytics & Reporting will lead the creation of trusted, scalable analytics and reporting that power the US Commercial business across Specialty Pharmacy, Specialty Infusion…
Added 8 mins ago
KG
Manager Project Managment
KION Group
Mississauga, ON
- Full-time
Ensure effective transition from Sales to Operations, including pre-contract support, estimating input, and leadership of project kickoff processes.
Added 8 mins ago
FM
Marketing Analyst Intern - Parts & Service and Customer Experience
Ford Motor Company
Oakville, ON
- Part-time
Analyze and report on key areas of Ford's Parts & Service Marketing business, such as eCommerce activation, the wholesale parts industry, Ford Dealer websites, Quick Lane operations, and…
Added 8 mins ago
FM
AI Strategy Intern
Ford Motor Company
Oakville, ON
- Part-time
…intelligence strategy - both internally across Ford of Canada's business functions, and externally across our national dealership network. This is a unique opportunity to gain hands-on…
Added 8 mins ago
Quality Manager
Kiewit
Halifax, NS · Oakville, ON · Toronto, ON · ON · Darlington, ON
As a Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 8 mins ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
The Manager contributes to and support the development and execution of a global performance development strategy, program and processes that drive all key activities needed for a…
Added 8 mins ago
Bid Coordinator
Lyft
Montreal, QC
…and is comfortable following up with colleagues across the business to keep work moving. It is a strong entry point for someone looking to grow a career in bid…
Added 8 mins ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
As Leasing Manager, you'll own leasing performance for our student-focused residential communities, from first lease-up through renewal cycles after that. You know the academic-year…
Added 8 mins ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 8 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 23 mins ago
PROJECT LEAD TRANSPORTATION SERVICES
City of Toronto
Toronto, ON
Reporting to the Senior Project Manager of Streetlighting, the Project Lead is accountable for the delivery of the Street Lighting Agreement and Pedestrian Scale Lighting operations and…
Added 23 mins ago
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Logistics Support Coordinator
Winpak
Winnipeg, MB
- Full-time
Reporting to the Traffic Supervisor and Traffic Manager, the Logistics Coordinator is primarily a cross-function position and will be responsible to efficiently and effectively perform key…
Added 23 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
The Country Manager, Advanced Diagnostics Canada is responsible for leading the overall Canadian Advanced Diagnostics (ADx) business, including commercial strategy, financial performance,…
Added 23 mins ago
Director, CX Business Systems
Braze
Toronto, ON
…between brands and their customers. We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program…
Added 37 mins ago
Aaltos Supervisor
Canad Inns
Brandon, MB
Assists the Aaltos Manager in their absence with the day-to-day restaurant operations and makes decisions. within Aaltos including labor, customer experiences and sanitation to ensure…
Added 37 mins ago
Finance Business Partner
Lakeside Book Company
Montmagny, QC
The Finance Business Partner is the key finance partner to the Plant Leadership Team, providing analysis, guidance, and recommendations that support operational performance, financial…
Added 37 mins ago
Meat & Seafood - Cutter Meat - OVERNIGHTS
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Burlington, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 37 mins ago
Assistant Clinic Manager - Dental
Passion Dental Group Inc.
Burlington, ON · Hamilton, ON · Toronto, ON · Vaughan, ON
You’ll gain hands-on exposure to clinic operations, team leadership, scheduling, patient care and business performance while learning directly from experienced leaders.
Added 37 mins ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 37 mins ago
W
(CAN) Asset Protection Associate SECURITY LICENSE REQUIRED
Walmart
Toronto, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 37 mins ago
OS
Director of Business Development and Membership Services
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
The Director of Business Development and Membership Services provides strategic leadership for organization-wide business growth, funding acquisition, revenue diversification and long-term…
Added 37 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 37 mins ago
UO
Manager, Funding Development & Compliance
Union of Nova Scotia Mi'kmaq
NS · Membertou, Nova Scotia
- Full-time
Position Title: Manager, Funding Development & Compliance
Added 38 mins ago
BR
Administrative Assistant
BJRC Recruiting
Toronto, ON
- Part-time
…Google from 100+ reviews, and The Globe and Mail's Report on Business ranked us No. 29 on Canada's Top Growing Companies 2025. Learn more at…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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