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Added 12 mins ago
CF
Member Services Rep
Crunch Fitness Canada
Mississauga, ON
- $17.95 CAD / hour
- Full-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 27 mins ago
WS
People Reporting & Analytics Specialist
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
- Develop and maintain regular organizational reporting and dashboards that support effective operations and strategic decision-making
Added 27 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
Provide leadership and support in resolving advisor issues and escalations, partnering with functions including Operations, Compliance, Technology, Marketing, Product and Client Service to…
Added 42 mins ago
RS
Warehouse Lead Hand - Weekend Shift
Ryder Supply Chain Solutions
Cornwall, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a…
Added 42 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Collaborate across client service, investment management, business development, and operations.
Added 57 mins ago
M
AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
Manulife has established a strong portfolio of reusable enterprise digital capabilities that support our Digital Storefront transformation and broader unification ambitions. The next…
Added 1 hour ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
…foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more…
Added 1 hour ago
R&
Operations Officer II
Robertson & Company Ltd.
Mississauga, ON
- Contract
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.
Added 1 hour ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
LOANS INTERVIEWER / MEMBER SERVICE REPRESENTATIVE, Mobile
Added 1 hour ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
…professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services…
Added 1 hour ago
F
Client Service Specialist
Fiserv
Mississauga, ON
- Full-time
At Fiserv, we help clients deliver secure, efficient financial services experiences that support everyday commerce and money movement. The Client Service Specialist role supports client…
Added 2 hours ago
Senior Manager, Project Integration- MC2
Westerkirk
Woolwich, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 2 hours ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
…deliver the desired customer experience and achieve overall business…
Added 2 hours ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee…
Added 2 hours ago
Assistant Manager
Circle K
St. John's, NL
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 2 hours ago
Customer Service Representative
Circle K
Antigonish, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 3 hours ago
TS
Associate, Transaction Banking Product Development
TD Securities
Toronto, ON
- Full-time
Participation as TB business representative in working groups.
Added 3 hours ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
…unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we…
Added 4 hours ago
GO
Deputy Director
Government of Manitoba
Winnipeg, MB
- Full-time
…registry information. The office supports the growth of Manitoba’s business community through efficient, high-quality services and continuous improvements to corporate registry processes.…
Added 5 hours ago
DC
Senior Project Manager – Transportation/Traffic Engineering & Roadway Safety
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · North York, ON
- Full-time
…experienced engineer who wants to shape market strategy, drive business growth, and mentor the next generation of technical experts. Designed for an engineer with over 10 years of…
Added 6 hours ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
Participation as TB business representative in working groups.
Added 8 hours ago
H
Manager Care Team Regina Pioneer Village Dementia Care
HealthCareersInSask.ca
Regina, SK
- Full-time
…strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course correction of same. The Manager demonstrates strong…
Added 9 hours ago
FC
Customer Rep-Station
FedEx Canada
Owen Sound, ON
- Part-time
…interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever…
Added 11 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
Program Manager, Service Operational Support (Finance & Business Services)
Added 12 hours ago
CH
Guest Experience Representative, Calgary (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Part-time
The Guest Experience Representative supports all logistics related to the transportation of guests between key meeting points and CMH staging areas. This role requires a keen eye for…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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