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Added 7 mins ago
B
Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
Ensure timely repairs of maintenance activities ensuring the Customer aircraft is returned to service in a timely manner to the required standard meeting Boeing’s and Royal Canadian Air…
Added 7 mins ago
B
Financial Planner
BMO
Springdale, NL · NL
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 7 mins ago
A
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 7 mins ago
A
Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…communicate outcomes clearly to stakeholders.Adoption and Self-Service Enablement: Provide training, guidance, and support so users understand dashboards, data definitions, and analytical…
Added 7 mins ago
KG
Manager Project Managment
KION Group
Mississauga, ON
- Full-time
Ensure accurate project closeout and turnover to service and support organizations.
Added 7 mins ago
FM
Marketing Analyst Intern - Parts & Service and Customer Experience
Ford Motor Company
Oakville, ON
- Part-time
Support the Customer Experience (CX) Team in planning and executing quarterly projects related to Ford Guest Experience, Learn & Drive, Mobile Service, Pickup & Delivery, and Ford Rewards.
Added 7 mins ago
FM
AI Strategy Intern
Ford Motor Company
Oakville, ON
- Part-time
Ford of Canada is looking for a curious, motivated AI Strategy Intern to support the development and execution of our artificial intelligence strategy - both internally across Ford of…
Added 7 mins ago
TA
STOCK COORDINATOR - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 7 mins ago
A
Condominium Manager Residential Portfolio GTA East (MRCM)
Associa
Remote, Canada
- $80,000 CAD / year
- Remote
…of family spirit, and strive to push the envelope with great customer service, you just might belong on our…
Added 7 mins ago
Bid Coordinator
Lyft
Montreal, QC
…allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of…
Added 7 mins ago
CS
Part-Time Merchandiser - Weekends
CONA Services
Tillsonburg, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 7 mins ago
CS
Part-Time Merchandiser
CONA Services
Tillsonburg, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 7 mins ago
Restaurant Supervisor
Vail Resorts
Whistler, BC
…lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 7 mins ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
As Leasing Manager, you'll own leasing performance for our student-focused residential communities, from first lease-up through renewal cycles after that. You know the academic-year…
Added 7 mins ago
LG
Assistant Store Manager - Full Time - Sherway Gardens
L'OCCITANE Group (B Corp)
Toronto, ON · Etobicoke, ON
- Full-time
Let Success Drive You: Organize with the Store Manager to conduct regular training sessions to enhance product knowledge, customer service skills, and overall performance.
Added 7 mins ago
C
Claims Specialist, Cyber & Technology
CFC
Toronto, ON
- Full-time
Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
Added 7 mins ago
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Customer Support Lead
Pontosense
Toronto, ON
- Full-time
Toronto or Waterloo, hybrid | Full-time | Reports to the Manager, Customer Support
Added 7 mins ago
C
Claims Specialist, Property & Casualty
CFC
Toronto, ON
- Full-time
Build strong relationships with policyholders, brokers and internal stakeholders, delivering a consistently high standard of customer service.
Added 7 mins ago
TG
Social Media & Content Specialist
The Green Beaver Company
Hawkesbury, ON
- Full-time
Provide occasional customer service support, assisting with customer inquiries and helping resolve issues in a timely, professional, and brand-aligned manner.
Added 7 mins ago
MP
Pharmacovigilance Manager
Mint Pharmaceuticals
Mississauga, ON
- Full-time
…Through product differentiation, reliable supply, and strong customer service, Mint Pharmaceuticals supports healthcare providers and patients across Canada. The company is committed to…
Added 22 mins ago
W
Logistics Support Coordinator
Winpak
Winnipeg, MB
- Full-time
…order to maintain order processing and shipping operations in support of constant, consistent customer satisfaction and high quality…
Added 22 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
The Country Manager, Advanced Diagnostics Canada is responsible for leading the overall Canadian Advanced Diagnostics (ADx) business, including commercial strategy, financial performance,…
Added 22 mins ago
Director, CX Business Systems
Braze
Toronto, ON
…includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing…
Added 22 mins ago
FC
Shop Manager
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
FLINT is a leading service provider in Canada’s energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental…
Added 36 mins ago
Aaltos Supervisor
Canad Inns
Brandon, MB
Assists the Aaltos Manager in their absence with the day-to-day restaurant operations and makes decisions. within Aaltos including labor, customer experiences and sanitation to ensure…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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