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Added 10 mins ago
Manager, Financial Planning & Analysis
Corpay
Toronto, ON
Corpay is currently looking to hire a Manager, FP&A. This position falls under our Corpay Cross Border line of business, located at 121 King Street West, Toronto ON. You will report…
Added 10 mins ago
UO
Communications Coordinator
University of British Columbia
Kelowna, BC · UBCO | Engineering, Management and Education Building (EME)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
This position reports to the Communications Manager, and works closely with the School of Engineering (SoE) Leadership and Management to meet the school's communications needs. It interacts…
Added 10 mins ago
ER
Project Coordinator - Commercial Roofing
Empire Roofing
Windsor, ON
- Full-time
Support the assigned Project Manager with all project-related administrative tasks.
Added 10 mins ago
MG
Federal Non Profit - Property Manager
M Group of Companies
ON · Barrie, Ontario
- Full-time
We are seeking a Federal Non-Profit Property Manager who is passionate about people, community impact, and operational excellence. This role is ideal for someone who thrives in a…
Added 10 mins ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Degree in Computer Science, Software Engineering, Applied Mathematics, or a related quantitative field.
Added 10 mins ago
T
Personal Banker
TD
Greater Napanee, ON
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 10 mins ago
T
Specialized Market Risk Associate (5375)
TD
Toronto, ON
- Full-time
Education: Bachelor’s degree in Finance, Economics, Mathematics, Engineering, or a related field. A Master’s degree or professional certifications (e.g., FRM, CFA) is preferred.
Added 10 mins ago
T
Personal Banker
TD
Seaforth, ON
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 10 mins ago
Security Manager
PACT
ON · Mississauga, Ontario
The Security Manager is responsible for leading the planning, coordination, and execution of security measures across construction activities. Working closely with Senior Project Manager…
Added 10 mins ago
TE
Field Work Planner
TC Energy
Airdrie, AB · Rocky Mountain House, AB · Rocky Mtn. House Office
- Full-time
…meet the needs of our growing business. TC Energy is seeking a Field Work Planner with excellent verbal and written communication skills to work closely with field teams and Management, and…
Added 10 mins ago
TE
Senior Communications Advisor - Emergency Response
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager of Communications Operations, Brand & Governance, the Senior Advisor will work as part of an integrated communications team, with a focus on effective emergency…
Added 10 mins ago
Phonathon Team Leader Fall 2026 / Chef d'équipe phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
Acts as a resource person to resolve issues that may arise during Caller shifts and communicates issues to the Phonathon Manager.
Added 10 mins ago
S
Human Resources Manager
SMARTFOX
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
HR Generalist / Associate HR Manager - 0-3 years : Employee inquiries, onboarding, HRIS data, leave and benefits administration, and supporting investigations, learning with a dedicated…
Added 10 mins ago
A
Summer Student - CRU Project Support
AltaLink
Calgary, AB
- Internship
…affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that…
Added 10 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Bachelor's Degree in marketing, business, or a related field
Added 10 mins ago
BA
Manager, Payment Operations
Borderless AI
Toronto, ON
- Full-time
Borderless AI is looking for a highly organized, detail-oriented Manager, Payment Operations, to help lead our day-to-day payment operations as we scale. You'll manage cross-functional…
Added 10 mins ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
Dedale Intelligence
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
A bachelor's or master's degree in Commerce, Business, Finance, Economics, Engineering or a related field, with strong academic results.
Added 10 mins ago
TA
Sales Manager
The Aaron's Company, Inc.
Calgary, AB
- Full-time
Role Description The Sales Manager role is a full-time, on-site position based in Calgary, AB. In this role, the Sales Manager oversees daily sales operations, leads and coaches the sales…
Added 26 mins ago
S
Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Stantec is seeking a Senior Project Manager/ Technical Lead, Conveyance to join our Water team. The role can be based our of one of the following offices: Toronto, Hamilton/Stoney Creek,…
Added 26 mins ago
S
Construction Inspector - Conveyance
Stantec
Windsor, ON
- Full-time
Provide updates and make recommendations to Project Manager, design professionals and client as directed.
Added 26 mins ago
PC
Investment Analyst
People Corporation
Toronto, ON · ON - PC Sheppard - Toronto
- Full-time
Identify performance trends, material manager changes, and areas requiring further review or discussion.
Added 26 mins ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 26 mins ago
GT
Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 26 mins ago
GT
Electrical CAD Designer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…
Added 26 mins ago
GT
Electrical Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…in regular development and performance discussions with your manager, have access to an online learning platform, and benefit from mentoring programs designed to strengthen your skills and…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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