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Added 13 mins ago
B
Associate, Credit Alternatives, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
Analyst (Associate), Credit Alternatives, Global Asset Management
Added 13 mins ago
M
Front Desk Agent
Marriott
Montreal, QC
- Full-time
…payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls,…
Added 13 mins ago
T
Personal Banking Associate - Cousineau & Gaetan Boucher (Full time)
TD
Longueuil, QC
- Full-time
…completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be…
Added 28 mins ago
B
Mortgage Specialist
BMO
Timmins, ON
- Full-time
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 58 mins ago
M
Hardware, Technical Program Manager, Capture
Mecka
Richmond Hill, ON
- $180,000 to $200,000 CAD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 1 hour ago
Catering Chef
Wilfrid Laurier University
Waterloo, ON
Reports to: Executive Chef, FSD, Chef manager
Added 1 hour ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Manager, Research & Development (R&D), Flatbreads and Breakfast, leads the R&D function for tortillas, bagels and english muffins portfolio while directly owning and executing a…
Added 1 hour ago
MI
Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $82,500 to $121,000 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 1 hour ago
BC
Manager, Research & Development (R&D) Flatbreads and Breakfast
Bimbo Canada
Mount Hope, ON
- Full-time
The Manager, Research & Development (R&D), Flatbreads and Breakfast, leads the R&D function for tortillas, bagels and english muffins portfolio while directly owning and executing a…
Added 2 hours ago
SB
Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
Work effectively with your manager on a weekly/monthly basis
Added 2 hours ago
SB
Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
Montreal, QC · St. Leonard CAN - Blvd Langelier
- Full-time
Added 2 hours ago
T
London Credit Card Representative
TD
London, ON
- Full-time
London Contact Centre Credit Card Representative
Added 3 hours ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
…large-scale capital, infrastructure investment expertise and global…
Added 3 hours ago
MS
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…large-scale capital, infrastructure investment expertise and global…
Added 3 hours ago
B
Bilingual Customer Service Representative
BMO
Dollard-Des Ormeaux, QC
- Part-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 4 hours ago
T
Senior Manager, North American Marketing Strategic Initiatives
TD
Toronto, ON
- Full-time
The Senior Manager, North American Marketing Strategic Initiatives will lead complex, high-priority initiatives that advance Marketing’s strategy and operating agenda across Canada and the…
Added 5 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Excellent opportunity for an experienced (5+ years) Accounts Payable Administrator to join a global organization, located in Bolton. This is an on-site position. You will report to the…
Added 5 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Reviews credit applications to ensure sound credit granting principles; recommends remedies to maintain acceptable asset and credit quality.
Added 11 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Excellent opportunity for an experienced (5+ years) Accounts Payable Administrator to join a global organization, located in Bolton. This is an on-site position. You will report to the…
Added 12 hours ago
SB
Licensing Intern (Jan-Sept 2027)
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
As a Licensing Intern (Jan-Sept 2027), you will be part of a dedicated team based in Mississauga, Ontario and reporting to the Licensing Manager.
Added 12 hours ago
SB
Channel Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
…based in Mississauga, Ontario and reporting to the Category Manager. This is an entry-level role designed to build the foundational commercial, analytical, and execution skills needed to…
Added 2 days ago
GC
Branch Manager II
Global Credit Union
Mississauga, ON · Clearview, ON
- Full-time
Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
Added 2 days ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…completion of required background screening, including criminal and credit checks. Any prior credit delinquencies must be fully resolved for at least six months before licensing can be…
Added 2 days ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
Career growth and development opportunities across a global organization
Added 2 days ago
ST
Senior Data Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
As Sensor Tower continues to grow as a global company, we are looking for a Senior Data Engineer to build amazing products together. We have a wonderful team of more than a hundred…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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