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Added 8 mins ago
B
Business Banking Relationship Manager Trainee
BMO
Oshawa, ON
- Full-time
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Added 8 mins ago
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Mortgage Specialist
BMO
Timmins, ON
- Full-time
Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a…
Added 8 mins ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Clarity Operations Manager leads the team responsible for supporting and enhancing Canada Life's project and portfolio management tools, primarily Clarity PPM. Managing a business…
Added 8 mins ago
Product Analyst
Barracuda Networks Inc.
Ottawa, ON
Investigate customer and administrator needs through interviews, support feedback, usage data and market or competitor research. Work with the senior product manager to distinguish…
Added 8 mins ago
Clinical Nurse Educator - Public Health (Early Years)
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Manager, Interprofessional Practice and Learning, Eastern Zone, the Clinical Nurse Educator (CNE) is responsible (in collaboration with key stakeholders) for the…
Added 8 mins ago
Renal Assistant - Renal Dialysis
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Renal Program Manager and working under the direction of a Registered Nurse or delegate, the Renal Assistant is responsible for assisting nursing staff with set up and…
Added 22 mins ago
PROJECT MANAGER 311
City of Toronto
Toronto, ON
The Project Manager 311, working within the Customer Experience Business Transformation & Sustainment Unit, leads the planning, management and delivery of the CX Division's capital…
Added 22 mins ago
SH
Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid
Sentrex Health Solutions
Moncton, NB · Halifax, NS · Quebec, QC
- Full-time
The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs…
Added 23 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Halifax, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 23 mins ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
The Assistant Clinical Services Manager, for Clinical Resource Team (CRT) will: support the day to day operations; provide leadership to an inter professional team to employ best practices;…
Added 23 mins ago
WO
Assistant Clinical Services Manager - Clinical Resource Team
William Osler Health System
Brampton, ON
- Full-time
The Assistant Clinical Services Manager, for Clinical Resource Team (CRT) will: support the day to day operations; provide leadership to an inter professional team to employ best practices;…
Added 23 mins ago
CG
Food Service and Housekeeping Manager, Selwyn House
Compass Group Canada
London, ON
- Full-time
The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
Added 23 mins ago
GL
Branch Manager
goeasy Ltd.
Halifax, NS
- Full-time
Experience in training and managing a small team.
Added 23 mins ago
CO
PROJECT MANAGER 311 #67733
City of Toronto
Toronto, ON
- Full-time
The Project Manager 311, working within the Customer Experience Business Transformation & Sustainment Unit, leads the planning, management and delivery of the CX Division's capital…
Added 23 mins ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Minimum 8+ years of experience in finance and accounting, including experience in a finance manager role (2+ years)
Added 23 mins ago
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Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech
Wonderbrands
Longueuil, QC
- Other
Added 23 mins ago
FI
Plant Manager
Formations Inc
Edmonton, AB
- Full-time
…efficient production, clear communication, employee development, and continuous improvement. You’ll take ownership of plant performance while learning our products and processes before…
Added 23 mins ago
CH
Direct Support Specialist - Portage La Prairie, MB Hiring Day November 4 , 2026
CBI Home Health
Portage la Prairie, MB
- Part-time
Under the direction of the Operations Manager, the Direct Support Specialists will be responsible for maintaining and promoting physical care, menu planning and preparation, medication…
Added 23 mins ago
KS
Procurement Manager - Sourcing & Contracting
Kelly Services (Canada), Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking an experienced Procurement Manager to join a high-performing procurement team supporting enterprise-wide sourcing and contracting initiatives. This role is ideal for a…
Added 23 mins ago
L
Logistics and Compliance Analyst
Longo's
Vaughan, ON
- Full-time
Reporting to the Replenishment Manager. The Logistics & Compliance Analyst is responsible for driving supply chain performance through the integration of demand planning, advanced…
Added 38 mins ago
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Hardware, Technical Program Manager, Capture
Mecka
Richmond Hill, ON
- $180,000 to $200,000 CAD / year
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We work closely with frontier robotics teams to bridge real-world data, simulation, learning-based systems, and deployed hardware.
Added 38 mins ago
TP
Fisheries Office Assistant
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To assist the Aquatic Resources Manager in the coordination, administration and monitoring of 'Namgis aquatic activities, as well as assisting with resources planning activities to ensure…
Added 38 mins ago
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Associé(e) quincaillerie (temps partiel)
The Home Depot Canada
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Added 38 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 38 mins ago
AG
Senior Planner, Connections Planning
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The role of a Senior Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

$35,500.00 - $55,000.00 · Part-time

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Job details

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Application Deadline:

10/29/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The representative provides exceptional service by identifying customer financial needs and offering tailored advice on banking solutions. They also perform operational tasks, manage cash transactions, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates should possess strong interpersonal skills, digital literacy, and a commitment to delivering a personal customer experience.

Skills

Customer service
Financial advice
Cash management
Problem solving
Interpersonal skills
Communication skills
Digital literacy
Sales
Risk management
Compliance
Relationship building
Team collaboration
Organization skills
Banking operations

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Solutions
Cash Reconciliation
Risk Management
Compliance
Money Laundering Reporting
Digital Banking
Sales Referrals
Operational Support
Inventory Management
Banking Regulations
Personal Banking
Credit Card Services
Financial Services

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