Find work in Canada.

329,548 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 13 mins ago
Observability Engineer (KUBERNETES & CONTAINERS, GITOPS & AUTOMATION, QUERY LANGUAGES, CLOUD & INFRASTRUCTURE)
Apptoza Inc.
Toronto, ON
Contract
…Enterprise Kubernetes Platform team at a leading financial services organization. You'll own the complete observability stack across 50+ production Kubernetes clusters, providing metrics,…
Added 13 mins ago
Account Manager
Guardteck Security Corp.
Calgary, AB
$65,000 to $80,000 CAD / year
Full-time
Guardteck is seeking an Account Manager to manage client relationships and service delivery across a portfolio of security sites in Calgary, AB. This is a client-facing operations role…
Added 13 mins ago
Business Development Representative (Ottawa)
Closer Conveyancing
Ottawa, ON
Full-time
…estate transactions. Reporting to the Business Development Manager, you’ll be responsible for the territory spanning Ottawa and Peterborough through to the East GTA. You’ll research…
Added 13 mins ago
Senior Relationship Manager, Commercial Banking
National Bank of Canada
AB · Edmonton, AB
Full-time
A career as Senior Relationship Manager in the Commercial & Wealth management team means having the responsibility of growing the portfolio of business clients assigned to you. The varied…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
Senior banking advisor
National Bank of Canada
Calgary, AB
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
Manager, IT Support Services
IDFusion Software
Winnipeg, MB
Full-time
IDFusion is looking to hire a Manager, IT Support Services to join our team. Do you want to work for a company that focuses on values for both its clients and employees? A company that…
Added 13 mins ago
Banking Advisor
National Bank of Canada
Baie-Comeau, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Saguenay, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
Facilities Manager
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
Reports to the Senior Facilities Manager, Customer Services and Informatics
Added 13 mins ago
Manager, Financing Solutions - Real Estate Group
National Bank of Canada
Calgary, AB
Full-time
A career as a Manager, Financing Solutions in the Real Estate group within the Commercial and Private Banking 1859 team means acting as a trusted expert in credit analysis and real estate…
Added 13 mins ago
Project Manager- Stations
ONxpress
Toronto, ON
Full-time
Ensure the timely acquisition of goods and services by overseeing project procurement activities, including sourcing, evaluation, negotiation, and award of contracts for qualified…
Added 13 mins ago
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
$4,739 to $5,102 CAD / month
Full-time
The position reports to the Manager, Student Services and receives functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination…
Added 13 mins ago
Assistant Manager
Sporting Life
Toronto, ON · North York, ON
$65,000 to $75,000 CAD / year
Full-time
As an Assistant Manager with Sporting Life, you will lead customer service across the store, ensuring operational standards are met and delivered.
Added 13 mins ago
Refrigeration Operator – Ice Maker 3
The University of British Columbia
Vancouver, BC
$5,764 to $6,222 CAD / month
Full-time
Under the general direction of the Chief Engineer and Senior Manager, Arena Operations, this position is responsible for ammonia refrigeration ice plant making operations, daily routine…
Added 13 mins ago
Barista - Starbucks (Auxiliary)
The University of British Columbia
Vancouver, BC
$23.4 to $24.74 CAD / hour
Part-time
CUPE 116 Hourly - Sales Attendant - Food Services
Added 13 mins ago
Sales Coordinator - Real Estate
Ledingham McAllister
Coquitlam, BC
Part-time
…Administration and Marketing teams. Reporting directly to the Sales Manager and the VP of Sales and Marketing, you’ll play a key role in our…
Added 13 mins ago
Senior Manager, Strategic Communications
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
Full-time
AAPS Salaried - Information Services, Level C2
Added 13 mins ago
Senior Manager, Public Relations
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
Full-time
AAPS Salaried - Information Services, Level C2
Added 13 mins ago
PCMLTF Analyst
National Bank of Canada
Montreal, QC
Full-time
As part of the Financial Crime Management sector, you’ll report to the AML Manager. Our team stands out for its dynamic and engaging environment, where you will be able to develop your…
Added 13 mins ago
Chief Solution Architect
National Bank of Canada
Montreal, QC
Full-time
You are part of a team of 20 colleagues in the wealth Management sector and report to a Senior Manager. Our team stands out for its culture of collaboration, mutual support among its…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
Senior Quality Assurance Manager
Distech Controls
Brossard, QC
Full-time
Join Distech Controls (an Acuity Brands company) as our new Senior Manager, Quality – Americas. Step into a strategic and operational leadership role where you will head our North American…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Sorel-Tracy, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 13 mins ago
BANKING ADVISOR
National Bank of Canada
Saint-Felix-de-Valois, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…

BMO

Bilingual Customer Service Representative

Dollard-Des Ormeaux, QC, Canada

Pay: $35,500.00 - $55,000.00
Job type: Part-time
Apply by: Sep 27, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Application Deadline:

09/26/2026

Address:

3761 boul des Sources

Job Family Group:

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Identifies customer needs and initiates referrals to BMO colleagues.
Supports customer requests for banking services, including handling transactions and customer inquiries.
Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Escalates complex or unresolved customer situations to managers as required.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes standardized tasks under supervision.
Performs initial problem solving within given rules/limits & escalates when required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
Projects a professional presence.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
A focus on delivering a personal experience to customers.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic knowledge learned on the job.
Verbal & written communication skills - Basic (in business environment).
Organization skills - Basic (in business environment).
Collaboration & team skills - Basic (in business environment).

Salary:

$35,500.00 - $55,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

The representative delivers exceptional service by identifying customer financial needs and providing tailored advice on banking solutions. They also handle daily transactions, support operational activities, and collaborate with branch partners to achieve business objectives.

Requirements

No prior experience is necessary, though a post-secondary degree or certification is desirable. Candidates must possess strong interpersonal skills, digital proficiency, and a commitment to providing a personal customer experience.

Skills

Customer service
Financial solutions
Transaction handling
Needs-based selling
Digital literacy
Interpersonal skills
Problem solving
Cash management
Risk management
Communication skills
Organization skills
Collaboration
Teamwork
Compliance
Sales

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Customer Experience
Financial Services
Sales
Cash Transactions
Risk Management
Compliance
Digital Banking
Inventory Management
Credit Cards
Money Laundering Reporting
Regulatory Requirements
Banking Operations
Customer Referrals
Financial Advice

Report this job