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Added 4 mins ago
T
Finance Analyst
TD
Toronto, ON
- Full-time
Act as a key resource to the business or functional unit by providing relevant and meaningful financial information / data / guidance on specialized procedures and/or issues (e.g. tax,…
Added 4 mins ago
T
Principal Architect - Digital Assets & Tokenization
TD
Toronto, ON
- Full-time
$150,000 - $200,000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Added 17 mins ago
BI
Senior Credit Officer, Director - US Insurance
BMO Insurance
Toronto, ON
- Full-time
Act as a trusted advisor to senior business leaders on complex credit and risk matters.
Added 19 mins ago
CK
Enterprise Performance Management Lead System Administrator
Circle K
Laval, QC
- Full-time
Type of employment: Sr Manager role, Permanent, Full Time (40 hours)
Added 19 mins ago
Manager, Customer Care - E-Customer Experience
Scotiabank
Toronto, ON
…high-performing teams deliver high-quality customer outcomes while business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies,…
Added 19 mins ago
BP
Section Manager, Contract Management (Contract) Talent Pool
Bruce Power
Bruce Power
- Full-time
The Section Manager will oversee the application of the PMC Contract Management framework throughout the contract lifecycle, including procurement readiness, contract mobilization,…
Added 19 mins ago
JC
Business Control Manager - Payments - Vice President
JPMorgan Chase & Co.
Toronto, ON
- Full-time
The Firm-wide Control Management organization is responsible for having a deep understanding of the business, its underlying processes and the controls environment across several categories…
Added 19 mins ago
M
Manager, Fund Expenses and Reporting
Manulife
Montreal, QC
- Full-time
The Manager is responsible for the overall effectiveness, governance, and delivery of the Fund Expenses and Reporting function. This includes overseeing fund expense management and…
Added 34 mins ago
RB
CCAO Senior Manager Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager Operations (CCAO) is a key leadership role responsible for supporting the VP Client Complaints Appeals Office. As the incumbent, you will play a critical role in ensuring…
Added 48 mins ago
GT
Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
…readiness, and remediation tracking. The function works with business, technology, operations, control, and service-owner teams to help ensure logical access is appropriately reviewed and…
Added 48 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Maxxit Systems Inc. is looking for a full time permanent dynamic Manager, Project Management Office (PMO) who will be responsible for leading the Project Management Office (PMO) within a…
Added 48 mins ago
RP
Property Administrator - Ottawa
Rhapsody Property Management Services
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
Reporting to the General Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 48 mins ago
BH
Manager
Blue Heron Cruises
Tobermory, ON
- Full-time
The Blue Heron Company Limited operates a hospitality and tourism business in Tobermory, Ontario. Offering tour boats within Fathom Five National Marine Park on multiple departures daily,…
Added 48 mins ago
UI
Ingénieur(e) qualité et conformité / Quality and Compliance Engineer
Upbrella International
Boucherville, QC
- Full-time
Reporting to the Engineering Manager, you will be the go-to resource for quality and regulatory compliance at Upbrella. You will implement the control mechanisms that improve the quality of…
Added 49 mins ago
MI
Accounting Manager (CPA) – Insurance Brokerage | Hamilton, ON
Morison Insurance Brokers Inc.
Hamilton, ON
- Full-time
This is the senior finance seat in a growing, owner-led business. You'll report directly to the Director - IT, Admin and Finance and be the person leadership relies on to understand the…
Added 49 mins ago
Service Technician
Sporting Life Group
Burnaby, BC
Promotes the Sporting Life House Philosophy consistently in all aspects of the business.
Added 1 hour ago
SG
Forward Deployed Engineer
Sperton Global AS
Canada
- Full-time
You’ll be expected to operate like an engineer, product manager and technical operator at the same time - understanding the business problem, deciding what should be built, shipping it, and…
Added 1 hour ago
AI
Site Reliability Engineer – Adobe Experience Manager (AEM)
Aptino, Inc.
ON · Ontario, Canada
- Contract
Hiring: Site Reliability Engineer – Adobe Experience Manager (AEM)
Added 1 hour ago
S
Senior Audit Manager, Model, Data and AI Audit
Scotiabank
Toronto, ON
- Full-time
Internal Audit is hiring a Senior Audit Manager within Model, Data and AI Audit team. This role will provide an independent and objective assurance over the design and operating…
Added 1 hour ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reports to: Director, Product Development and Management/Product Manager, Lynx
Added 1 hour ago
TO
Manager, Digital Transformation and Delivery
Town of Georgina
Georgina, ON
- $148,377.6 to $173,580.8 CAD / year
- Full-time
…modernization and product ownership of the Town's resident-facing and business-facing digital services and designated enterprise applications. The Manager leads digital transformation, web…
Added 1 hour ago
RB
Finance Manager
RFA Bank of Canada
Toronto, ON
- Full-time
We’re looking to fill a Manager, Finance position at RFA Bank of Canada!
Added 1 hour ago
WI
Project Engineering Manager Studies
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
…across the full EPC and EPCM lifecycle. As Project Engineering Manager in our Resources subsector, you will lead multidisciplinary engineering execution, strengthen collaboration and help…
Added 1 hour ago
SL
Manager, Registration and Licensing
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Director, Registration and Licensing, the Manager, Registration and Licensing will play a critical role within the Business Governance & Controls (BG&C) team. The Manager,…
Added 1 hour ago
BP
Project Manager, Procurement Readiness (Contract) Talent Pool
Bruce Power
Bruce Power
- Full-time
The Project Manager - Procurement Readiness supports the Procurement Readiness operating model by providing accurate delivery visibility and supplier execution oversight while working…

BMO

Branch Manager

Edmonton, AB, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/25/2026

Address:

9821 50th Street

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads, coaches, and develops branch staff to deliver exceptional customer service and achieve sales and profitability goals. They are responsible for executing business development strategies, managing branch operations, and fostering a culture aligned with the bank's values and regulatory requirements.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. In-depth knowledge of retail banking products, branch operations, and leadership experience is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial planning
Risk management
Strategic planning
Performance management
Relationship management
Analytical skills
Problem solving
Communication skills
Negotiation
Operational management
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Business Development
Branch Management
Financial Objectives
Risk Management Framework
Regulatory Compliance
Performance Metrics
Operational Processes
Strategic Planning
Talent Development
Customer Retention
Market Analysis
Referral Management
Money Laundering Reporting
Stakeholder Management
Financial Services
Credit Card Industry
Business Growth
Wallet Share
Community Involvement
Technical Training
Data Analysis
Budgeting

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