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Added 9 mins ago
A
Manager, Performance Intelligence
Achievers
Toronto, ON
- Full-time
You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper…
Added 9 mins ago
Manager, Model Validation
EQ Bank | Canada's Challenger Bank
Toronto, ON
…million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union…
Added 9 mins ago
OH
Registered Nurse- Specialist, Clinical Responder (GTA)
Ontario Health
Toronto, ON
- Full-time
…Full time Registered Nurse Specialist, Clinical Responder. Reporting directly to the Manager, Hospital Programs, the Registered Nurse- Specialist, Clinical Responder guides each step of the…
Added 9 mins ago
T
Finance Analyst
TD
Toronto, ON
- Full-time
Act as a key resource to the business or functional unit by providing relevant and meaningful financial information / data / guidance on specialized procedures and/or issues (e.g. tax,…
Added 9 mins ago
DH
Community Outreach Engagement Supervisor, FT
Dixon Hall
Toronto, ON
- Full-time
…for the position of Community Outreach Engagement Supervisor. Reporting to the Senior Manager, Shelter Services, the Community Outreach Engagement Supervisor is responsible for providing…
Added 22 mins ago
EB
Manager, Model Validation
EQ Bank
Toronto, ON
- Full-time
…million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union…
Added 22 mins ago
TP
Analyst, Aviation Forecasting and Analytics
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Forecasting and Analytics, you will support aviation business development, forecasting and performance reporting through rigorous commercial analysis. You will…
Added 22 mins ago
TP
Early Childhood Development Manager
Trimark People Solutions
Alert Bay, BC
- Full-time
We are seeking a dedicated and community-focused Early Childhood Development (ECD) Manager to lead the ‘Na̱mǥis ECD Team in developing and implementing services for parents and children…
Added 22 mins ago
SP
Manager, Applied Research
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
This position will work with the Manager, Research Finance and Administration to coordinate pre-award and post award responsibilities including human resource requirements, research grant…
Added 22 mins ago
SC
Accounting Manager
Saskatchewan Crop Insurance Corporation (SCIC)
Melville, SK
- Full-time
Reporting to the Executive Director, Accounting, this position is responsible for performing and managing the budgeting and accounting functions for the administration funds of the…
Added 22 mins ago
PC
Scheduler
Parkland Corporation
Calgary, AB
- Full-time
Reporting to the Scheduling Manager, the Scheduling Specialist is responsible for the safe, efficient, and profitable execution of crude, refined products, LPG, and intermediates movements…
Added 22 mins ago
BI
Senior Credit Officer, Director - US Insurance
BMO Insurance
Toronto, ON
- Full-time
This role requires deep expertise in the U.S. insurance sector, including insurance company financial analysis, capital structures, statutory reporting, investment portfolios, liquidity…
Added 22 mins ago
ER
Senior Manager, FP&A & Business Performance
Engage Recruitment
Markham, ON
- Full-time
Reporting to the CFO, the Senior Manager, FP&A & Performance Management will work closely with senior leadership and operational teams to understand what is driving business performance,…
Added 24 mins ago
CK
Enterprise Performance Management Lead System Administrator
Circle K
Laval, QC
- Full-time
Financial Cycle Support: Support budgeting, forecasting, reporting, and close cycles by managing calendars, workflows, periods, data loads, calculations, and deliverables.
Added 24 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
Added 24 mins ago
B
Mortgage Specialist Associate
BMO
Quebec, QC
- Full-time
Understands customer needs to offer financial solutions that meet customer goals.
Added 24 mins ago
B
Portfolio Assistant
BMO
Vancouver, BC · FBT
- Full-time
Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within…
Added 24 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Added 24 mins ago
A
Senior Marketing Manager CVRM
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Our bold vision is to be the global leader in CVRM by defining new standards of care. Reporting to the Commercial Director Cardiovascular & Renal (CVRM), the Senior Marketing Manager (SMM)…
Added 24 mins ago
JC
Business Control Manager - Payments - Vice President
JPMorgan Chase & Co.
Toronto, ON
- Full-time
Provide leadership support for the end-to-end execution of the firm’s operational risk self-assessment reporting process and system, i.e. CORE (Control and Operational Risk Evaluation).…
Added 24 mins ago
M
Manager, Fund Expenses and Reporting
Manulife
Montreal, QC
- Full-time
Reporting to the Director, Fund Expenses and Reporting, the Manager will be responsible for overseeing fund expense management and reporting activities for Manulife Canadian Mutual Funds,…
Added 24 mins ago
R
Gestionnaire de comptes (chef d’équipe), Services de pièces de rechange / Account Manager (Team Lead), Spare Parts Services
RTX
Longueuil, QC
- Full-time
Added 24 mins ago
Senior Tax Manager - Global Compliance and Reporting - Calgary
EY
AB · Calgary, AB
As a Senior Tax Manager, you will be a part of our Global Compliance & Reporting (GCR) group. In this role, you will develop the technical proficiency and connectivity to address client…
Added 24 mins ago
Tax Manager - Global Compliance and Reporting - Calgary
EY
AB · Calgary, AB
As a Tax Manager, you will be a part of our Global Compliance & Reporting group which has talented and dedicated professionals who provide quality compliance and provision services in many…
Added 24 mins ago
E
Scheduling & Attendance Coordinator - Full-Time Fixed Term - Medex
Extendicare
Ottawa, ON · LTC - Medex (Baseline Rd.)
- Full-time
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible

BMO

Branch Manager

Edmonton, AB, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/25/2026

Address:

9821 50th Street

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads, coaches, and develops branch staff to deliver exceptional customer service and achieve sales and profitability goals. They are responsible for executing business development strategies, managing branch operations, and fostering a culture aligned with the bank's values and regulatory requirements.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. In-depth knowledge of retail banking products, branch operations, and leadership experience is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial planning
Risk management
Strategic planning
Performance management
Relationship management
Analytical skills
Problem solving
Communication skills
Negotiation
Operational management
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Business Development
Branch Management
Financial Objectives
Risk Management Framework
Regulatory Compliance
Performance Metrics
Operational Processes
Strategic Planning
Talent Development
Customer Retention
Market Analysis
Referral Management
Money Laundering Reporting
Stakeholder Management
Financial Services
Credit Card Industry
Business Growth
Wallet Share
Community Involvement
Technical Training
Data Analysis
Budgeting

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