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Added 4 mins ago
YR
English as a Second Language (ESL)/LINC/Citizenship Instruction Instructor - Supply 2026/2027
York Region District School Board
Vaughan, ON
- Contract
Notes: Successful incumbent must complete a self-directed PBLA (Portfolio Based Language Assessment) training within the first 6 months of employment.
Added 4 mins ago
CL
restaurant assistant manager
Chopped Leaf
Surrey, BC
- Full-time
Provides awareness training to employees to create a welcoming work environment for youth
Added 4 mins ago
DM
restaurant manager
DD Mau
Vancouver, BC
- Full-time
Added 4 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 4 mins ago
PA
Senior Tax Accountant
PKF ANTARES
Calgary, AB
- Full-time
Research Canadian tax issues and prepare concise technical summaries, memoranda and recommendations for manager or partner review.
Added 4 mins ago
B
Warehouse Operator Part-Time - Kelowna
Buckerfield's
Kelowna, BC
- Part-time
Training / educational / certification opportunity: Forklift Operator Certificate
Added 4 mins ago
RC
Senior Manager - International Tax Business
RSM Canada
Calgary, AB
- Full-time
RSM Canada is looking for an International Tax Senior Manager to join our team. This role provides an opportunity to join a specialty area within the firm's rapidly expanding Canadian tax…
Added 4 mins ago
RH
Senior Payroll Manager
Robert Half
Vancouver, BC
- $125,000 to $150,000 CAD / year
- Full-time
Experience with ServiceNow ticketing systems and orientation training for new staff
Added 4 mins ago
GS
Customer Service Representative
Gateway Services Inc.
Surrey, BC
- $23 to $26 CAD / hour
- Part-time
(Don’t worry if you haven’t worked in pet aftercare before - we’ll provide training!)
Added 4 mins ago
BC
Manager, School Operations
British Columbia Institute of Technology
Burnaby, BC
- $100,739 to $138,516 CAD / year
- Contract
BCIT’s School of Transportation is seeking a temporary, full-time (1.0 FTE) Manager, School Operations. This position manages the School’s operations, involving human resources, business…
Added 4 mins ago
T
Project Manager
TEEMA
Vancouver, BC
- $110,000 to $128,000 CAD / year
- Full-time
We are looking for a hands-on Senior Project Manager to lead technology and business change projects from start to finish.
Added 4 mins ago
GF
Licensed Sales Advisor (LLQP Licensed)
Greenstone Financial Services Canada
Toronto, ON · North York, ON
- Full-time
Other reasonable duties as may be required from time to time, as directed by the Sales Manager.
Added 4 mins ago
EI
Assistant Project Manager
EBC Inc.
Delta, BC
- Full-time
Reporting to the Project Manager, the Assistant Project Manager is responsible for ensuring that the project is completed safely, on schedule and in compliance with the contract and job…
Added 4 mins ago
OT
Production Supervisor, Millwork
On Time Manufacturing
Brantford, ON
- Full-time
Reporting to the Mill Manager, the Production Supervisor, is responsible for leading the daily manufacturing processes to maximize the production ensuring the timely fill rate for…
Added 4 mins ago
DU
Manager Service Operations
Dalhousie University
Halifax, NS
- Full-time
…Reporting to the Director of Technical Support Services, the Manager of Service Operations leads the Support Desk and Endpoint Services teams, ensuring secure, reliable, and client-focused…
Added 4 mins ago
EI
Project Coordinator
EBC Inc.
Delta, BC
- Full-time
Inform Project Manager of project development and discuss methods planned with him and the Superintendent;
Added 4 mins ago
EI
Project Manager
EBC Inc.
Delta, BC
- Full-time
Inform Senior Project Manager of project development and discuss methods planned to meet schedule and budget;
Added 4 mins ago
DS
Onboarding Manager
Dash Social
Halifax, NS
- Full-time
As a Customer Onboarding Manager on our Customer Success team, you will guide prospects and new customers through their onboarding journey with Dash Social. During their first 30-90 days…
Added 4 mins ago
Q(
Health & Safety Specialist
QEOSH (HSE) Staffing & Recruitment Inc.
Winnipeg, MB
- Full-time
Reports: The Health & Safety Specialist will report to the President and Operations Manager.
Added 4 mins ago
OR
Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Added 4 mins ago
SA
International Student Engagement Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Reporting to the Manager, International Student Support, this role provides leadership, guidance, and coordination to IC Office Assistants, student leaders, and volunteers. The Coordinator…
Added 4 mins ago
ND
Business Development Manager
NPC DataGuard
Markham, ON
- Full-time
…organized and comfortable working independently. You do not need a manager checking in throughout the day to stay focused. You know what needs to be done and take personal responsibility…
Added 5 mins ago
Customer Account Executive
Tailscale
Vancouver, BC
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.
Added 5 mins ago
Customer Account Executive
Tailscale
Toronto, ON
Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.
Added 5 mins ago
Equipment Service Support - Harvesting Heads
Tigercat | MacDonald Steel
Prince George, BC · Williams Lake, BC · Kamloops, BC · BC
Deliver training to operators and dealer technicians for new harvesting heads

BMO

Branch Manager

Edmonton, AB, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/25/2026

Address:

9821 50th Street

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads, coaches, and develops branch staff to deliver exceptional customer service and achieve sales and profitability goals. They are responsible for executing business development strategies, managing branch operations, and fostering a culture aligned with the bank's values and regulatory requirements.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. In-depth knowledge of retail banking products, branch operations, and leadership experience is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial planning
Risk management
Strategic planning
Performance management
Relationship management
Analytical skills
Problem solving
Communication skills
Negotiation
Operational management
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Sales
Customer Service
Business Development
Branch Management
Financial Objectives
Risk Management Framework
Regulatory Compliance
Performance Metrics
Operational Processes
Strategic Planning
Talent Development
Customer Retention
Market Analysis
Referral Management
Money Laundering Reporting
Stakeholder Management
Financial Services
Credit Card Industry
Business Growth
Wallet Share
Community Involvement
Technical Training
Data Analysis
Budgeting

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