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Added 3 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 3 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 48 mins ago
DC
Student Financial Aid & Accounts Manager
Discovery Community College
Vancouver, BC
- Full-time
Discovery Community College (DCC) is seeking an experienced and student-focused Student Financial Aid & Accounts Manager to lead financial aid administration and student accounts operations…
Added 48 mins ago
WC
Receptionist
West Coast Seniors Housing Management Limited Partnership
Langley (District), BC
- $18.25 to $19 CAD / hour
The Receptionist reports to the General Manager and/or designate and is responsible for all aspects of reception and office procedures to promote a high standard of customer service and…
Added 48 mins ago
WC
Housekeeper
West Coast Seniors Housing Management Limited Partnership
Victoria, BC
- $25.35 to $27.1 CAD / hour
The Housekeeper reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community to maintain the established standards for sanitation,…
Added 48 mins ago
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Server
West Coast Seniors Housing Management Limited Partnership
Victoria, BC
- $25.82 CAD / hour
Attends and participates in community and education programs.
Added 48 mins ago
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Recreation Aide
West Coast Seniors Housing Management Limited Partnership
White Rock, BC
- $31.64 CAD / hour
orientation of new staff, community programs, meetings, committees and
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Social Worker
West Coast Seniors Housing Management Limited Partnership
Courtenay, BC
- $36.02 CAD / hour
- Full-time
- Temporary
22. Actively participates in orientation of new staff, community programs, meetings,
Added 48 mins ago
ME
Department Manager, Category - Footwear (Full Time)
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Quebec, QC
- Full-time
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 1 hour ago
HG
Marketing project manager
Happy Goat Coffee Company
Ottawa, ON
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Added 1 hour ago
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Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Career Posting - Construction Project Manager
Added 1 hour ago
ES
Program Manager - Supply Chain
EPAM Systems
Toronto, ON
- Full-time
We are seeking a Program Manager - Supply Chain. This role is responsible for strategically leading large-scale, multi-phase programs focused on retail supply chain transformation. The…
Added 1 hour ago
JH
Manager, Workforce Development
John Howard Society of Victoria
Victoria, BC
- Full-time
The Manager monitors program performance and data, identifies risks and areas requiring improvement, and implements timely operational strategies and corrective actions to strengthen…
Added 1 hour ago
BP
Kitchen Manager
Boston Pizza
Calgary, AB
- Full-time
The Kitchen Manager at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the kitchen, this includes the managing, scheduling, training, and control…
Added 1 hour ago
LD
Store Systems and Administration
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
Administer other programs as assigned by the store manager or head office (e.g. employee uniforms, employee lockers, bulletin boards, store supplies, etc.)
Added 1 hour ago
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Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
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Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
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Manager, RF & Antenna Research and Technology
Calian in Space & Technology
Ottawa, ON
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The Manager, RF & Antenna Research and Technology leads the organization’s advanced research activities focused on future GNSS antenna technologies, materials, architectures, and…
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Manager, RF & Antenna Systems
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Ottawa, ON
- Full-time
The Manager, RF & Antenna Systems leads the development of advanced GNSS-based systems, including CRPA products, anti-jam technologies, smart antennas, and Alternative PNT solutions. The…
Added 1 hour ago
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Senior Youth Worker (Leadership)
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Ottawa, ON
- Full-time
…organizations, BGC Ottawa provides FREE, subsidized, and cost saving Community-based services, and life-changing programs to an annual average of 4,500 young Members each year. We provide…
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Meat - Manager Meat
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The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…

BMO

Branch Manager

Montreal, QC, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 4, 2026

Original job description

Application Deadline:

10/22/2026

Address:

630 boul Rene Levesque Ouest

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads, coaches, and directs branch employees to deliver exceptional customer service and achieve strategic sales and profitability goals. They are responsible for developing business strategies, managing branch operations, and fostering a culture of inclusion and high performance.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, along with previous supervisory or management experience. In-depth knowledge of retail banking products, operational processes, and regulatory requirements is essential.

Skills

Retail banking
Sales management
Business development
Customer service
Financial advising
Team leadership
Strategic planning
Risk management
Relationship management
Operational management
Coaching
Analytical skills
Problem solving
Negotiation
Communication skills

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Sales Strategy
Customer Retention
Business Development
Financial Objectives
Risk Management Framework
Regulatory Compliance
Team Leadership
Performance Management
Operational Excellence
Market Analysis
Referral Management
Community Engagement
Credit Card Services
Personal Banking
Stakeholder Management
Data Analysis
Strategic Planning
Operational Expenses
Money Laundering Prevention
Talent Development
Customer Satisfaction
Branch Operations
Financial Services

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