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Added 10 mins ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 10 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 10 mins ago
FA
Departure Control Coordinator
Flair Airlines
Toronto, ON
- Full-time
Perform assigned Passenger Recovery duties only when qualified and under the functional direction established by the Manager, Passenger Operations an
Added 10 mins ago
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Cleaner
BGIS
Barrhead, AB
- Part-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 10 mins ago
CC
Driver Merchandiser
Coca-Cola Canada Bottling Limited
North Sydney, NS
- Full-time
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000…
Added 10 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 10 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Hull, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
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Material Planner
Puratos
Chilliwack, BC
- Full-time
…Belgium, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new…
Added 10 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 10 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
WC
(CAN) Self Checkout Attendant (PT)
Walmart Canada
Ancaster, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 10 mins ago
WC
Asset Protection Associate
Walmart Canada
Kitchener, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 10 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
…Engineers, Technical Program Managers, Program Managers, and Business Intelligence Engineers responsible for GO-AI's technical strategy, platform capabilities, and…
Added 10 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
Added 10 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
Added 10 mins ago
CC
Specialist, Corporate Security
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
…Bottling’s facilities. Located in Montreal and reporting to the Manager, national security, the Security Specialist works closely with Security staff and business partners across all…
Added 10 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
The Solution Engineering Manager (SEM) is the Technical Bid / Project manager for the Engineering organization. They provide the principle engineering delivery leadership, direction,…
Added 10 mins ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
We're looking for an entrepreneurial Product Manager to help us drive new areas of growth. You'll explore a new customer segment, deeply understand how they operate, uncover underserved…
Added 10 mins ago
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Human Resources Generalist
GFL - Sewer Technologies Division
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…You will balance day-to-day tactical execution with practical business partnership, coaching managers on leadership capabilities, resolving employee and labour relations matters, and…
Added 10 mins ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 10 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are looking for a passionate Canadian Market Growth Manager to lead market expansion; form strong relationships with senior government representatives; deliver innovative, differentiated…
Added 10 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
ON · Kenora, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 10 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
Reporting to the Regional General Manager, the Service Manager is responsible for overseeing security operations across the Calgary region. This role ensures high service standards,…

BMO

Branch Manager

Calgary, AB, Canada

$70,000.00 - $150,000.00 · Full-time

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Nov 23, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Deadline:

11/22/2026

Address:

125 East Hills Boulevard SE

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager is responsible for leading, coaching, and developing branch staff to deliver exceptional customer service and achieve sales and profitability goals. They oversee branch operations, execute business development strategies, and ensure compliance with all legal and regulatory requirements.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, along with previous supervisory or management experience. In-depth knowledge of retail banking products, operational processes, and regulatory standards is required.

Skills

Retail banking
Business development
Team leadership
Financial planning
Sales strategy
Risk management
Operational management
Coaching
Performance management
Strategic planning
Analytical skills
Problem solving
Communication
Negotiation
Data-driven decision making

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Business Development
Sales Strategy
Customer Retention
Risk Management
Financial Objectives
Operational Excellence
Team Leadership
Regulatory Compliance
Performance Metrics
Market Trends
Credit Card Industry
Stakeholder Management
Strategic Planning
Money Laundering Prevention
Talent Development
Community Involvement
Referral Management
Data Analysis

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