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Added 9 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
…collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle…
Added 9 mins ago
Security / Floor Host
Canad Inns
Winnipeg, MB
Evening Shift: 2:00 p.m.–10:00 p.m
Added 9 mins ago
SS
Room Attendant
Sunrise Senior Living
Blainville, QC · Sunrise de Fontainebleau
- Full-time
Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
Added 9 mins ago
Seasonal Sales Associate
Roots
Halifax, NS
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 9 mins ago
Registered Nurse - GAU-A
CAMH
Toronto, ON
As a member of an inter-professional team, you will provide client-centered mental health, addiction and general nursing care to older individuals from diverse backgrounds with mental…
Added 9 mins ago
Registered Nurse - GAU-B
CAMH
Toronto, ON
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SH
Senior Business Analyst
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Newmarket, ON · Southlake Health
- Full-time
Senior Business Analysts are part of a team of accounting professionals providing financial and statistical/utilization information, analysis and strategic problem solving to…
Added 9 mins ago
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Manager, Field Service
Rivian
Vaughan, ON
- Full-time
Must possess a valid driver's license and clean driving record
Added 24 mins ago
EA
Ground Handler
Executive Aviation
Kamloops, BC
- Full-time
Do you love airplanes? Are you a strong team member and enjoy the satisfaction of completing tasks under tight deadlines? Would you say that going above and beyond is in your DNA? Do you…
Added 24 mins ago
CM
TFT - Mental Health Navigator
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
…working in close liaison with the Community Partner Leadership team, this position supports clients through the delivery of comprehensive mental health assessments and supportive…
Added 24 mins ago
CM
TFT - Registered Practical Nurse
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
…clients requiring primary and mental health services. As a member of a multidisciplinary health care team, the Registered Practical Nurse (RPN) provides nursing care within the RPN full…
Added 24 mins ago
C
Child and Youth Counsellor, Neurodevelopmental Health, Temporary Full Time (1.0) (Until November 2027)
CHEO
Ottawa, ON
- Full-time
Participate as a member of an interdisciplinary team
Added 24 mins ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 24 mins ago
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Branch Manager
BMO
Toronto, ON
- Full-time
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the…
Added 24 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 24 mins ago
ST
Nursing Supervisor
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Guelph, ON
- Full-time
As a member of the Clinical Leadership Team, the Nursing Supervisor provides professional nursing leadership, clinical oversight, workforce planning, recruitment support, and supervision of…
Added 39 mins ago
LH
Registered Massage Therapist - Avalon Physiotherapy Limited
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Added 39 mins ago
FC
Fertilizer Operations Supervisor
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- Full-time
Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
Added 39 mins ago
NS
Health Care Social Worker (Masters) - Seniors Care
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
The Social Worker works under the supervision of the Manager of Seniors Western Zone and is a member of the interdisciplinary Seniors Care Team providing service primarily in the emergency…
Added 39 mins ago
NS
Health Care Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
…Care Services portfolio, the Healthcare Social Worker is a member of a multi-disciplinary team and provides a diverse range of interventions to clients and their families enabling them to…
Added 39 mins ago
Nuclear Mechanical Engineer
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…N285 and N299. The mechanical engineer (Nuclear) is also a key member of the Advanced Engineering team and involved with Sales and tender support…
Added 39 mins ago
Solutions Architect (API)
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Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 39 mins ago
Health Care Social Worker (Masters) - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…Care Services portfolio, the Healthcare Social Worker is a member of a multi-disciplinary team and provides a diverse range of interventions to clients and their families enabling them to…
Added 39 mins ago
Health Care Social Worker (Masters) - Seniors Care
Nova Scotia Health and IWK Health
Yarmouth, NS
The Social Worker works under the supervision of the Manager of Seniors Western Zone and is a member of the interdisciplinary Seniors Care Team providing service primarily in the emergency…
Added 1 hour ago
PV
Small Animal Veterinarian
P3 Veterinary Partners
Grande Prairie, AB
- Full-time
Animals First Clinic – Not only our name, but our PHILOSOPHY! Our experienced, friendly and progressive team is seeking a full-time licensed Veterinarian to join our growing clinic in the…

BMO

Branch Manager

Toronto, ON, Canada

$70,000.00 - $150,000.00 · Full-time

Apply on bmo.wd3.myworkdayjobs.com About employer

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Job details

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Dec 10, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

Application Deadline:

12/09/2026

Address:

774 Queen Street East

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on bmo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Branch Manager is responsible for leading, coaching, and developing branch staff to deliver exceptional customer service and achieve sales and profitability goals. They oversee branch operations, execute business development strategies, and ensure compliance with all legal and regulatory requirements.

Requirements

Candidates typically require 5-7 years of relevant experience and a post-secondary degree, along with previous supervisory or management experience. In-depth knowledge of retail banking products, branch operations, and regulatory standards is essential for this role.

Skills

Retail banking
Team leadership
Business development
Financial advisory
Strategic planning
Performance management
Risk management
Sales management
Coaching
Analytical skills
Problem solving
Negotiation
Data-driven decision making
Operational management
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Business Development
Financial Objectives
Customer Retention
Risk Management Framework
Regulatory Compliance
Performance Metrics
Operational Effectiveness
Strategic Planning
Stakeholder Management
Talent Development
Cold Calling
Credit Card Industry
Money Laundering Reporting
Financial Services
Wallet Share
Branch Revenue
Customer Satisfaction
Team Collaboration

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Work requirements

Jobs in Canada