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Added 1 min ago
Pharmacist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Reporting to the Manager of Pharmacy, pharmacists are responsible for providing pharmaceutical care within a multidisciplinary team. These duties include pharmacotherapy monitoring and…
Added 1 min ago
Junior Analyst - Real Estate Asset Management
Equiton
Burlington, ON
Full-time
…Finance and Asset Management team, reporting directly to the Manager of Investment Finance, with dotted line support to the Asset Manager. The role provides analytical and reporting support…
Added 1 min ago
Product Manager, Cargo Healthcare Solutions
Base Career
Toronto, ON
Full-time
The Product Manager, Cargo Healthcare Solutions is responsible for the strategy, development, commercialization, lifecycle management, and growth of Air Canada Cargo’s healthcare and life…
Added 1 min ago
Business Development Manager - Calgary
CSG Talent
Calgary, AB
Full-time
Build and maintain a strong pipeline through proactive prospecting, outbound sales activity and strategic account development.
Added 1 min ago
Chefs des opérations (Quart de soir/nuit)
RONA
Boucherville, QC
Full-time
Ensure that daily operations are carried out successfully according to the quality and productivity standards set by the Distribution Center Manager
Added 1 min ago
Technical Training & Development Manager – Aviation
SR Staffing
Montreal, QC
$75,000 to $150,000 CAD / year
Full-time
We are seeking an experienced Aviation Technical Training and Development Manager to lead organizational training initiatives. In this role, you will be responsible for developing and…
Added 1 min ago
Program Manager
Institute for Canadian Citizenship / Institut pour la citoyenneté canadienne (ICC)
Toronto, ON · Greater Toronto Area, Canada
$82,000 to $92,500 CAD / year
Full-time
The Institute for Canadian Citizenship (ICC) is seeking a highly organized and proactive Program Manager to lead three related areas of work: our partnerships with immigrant settlement…
Added 1 min ago
Identity and Access Management Designer
York University
Toronto, ON · North York, ON
Full-time
…relevant information security domains. Reporting to the Senior Manager, Identity and Access Management, this role serves as an expert technical resource for the planning, design,…
Added 1 min ago
Business Area Manager - Industrial
Mettler-Toledo International, Inc
Mississauga, ON
Full-time
Mettler Toledo is seeking to hire a Business Area Manager for its Industrial division. As a BAM, you will report directly to the General Manager of Mettler Toledo Canada, based in…
Added 1 min ago
Campus Talent Partner
SOTI
Mississauga, ON
Full-time
Reporting to the Senior Manager, Talent Partners, the Talent Partner, Campus will attract, engage, and hire top talent from universities and colleges across Canada and globally. In this…
Added 1 min ago
Overhead Crane Technician / Industrial Electrician
Konecranes
Burlington, ON
$39 to $57 CAD / hour
Full-time
…and those established by the customer. Advise Supervisor or Manager of any unsafe practice performed or…
Added 1 min ago
Assistant Service Manager
Farm Boy Inc.
Kingston, ON
$20.5 CAD / hour
Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 1 min ago
Manager, People and Culture
Abiona Centre For Infant & Early Mental Health
Toronto, ON
Full-time
Reporting to the President & Chief Executive Officer (CEO), the Manager will support the management team in recruitment, onboarding, compensation and benefits, performance management,…
Added 2 mins ago
Meat & Seafood Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 2 mins ago
Quality & Patient Safety Specialist - Patient Safety
CAMH
Toronto, ON
…Patient Safety Specialist reporting to the Senior Clinical Manager, Quality and Patient Safety. The successful candidate will provide leadership in advancing the safety culture at CAMH, and…
Added 2 mins ago
Account Manager
Reimagined Parking
Toronto, ON
$65,000 to $70,000 CAD / year
Full-time
The Account Manager will leverage his/her project management and managerial abilities to supervise functions for Reimagined Parking’s client-facing accounts. Reporting to the general…
Added 2 mins ago
Engineer/Senior Engineer, Project Manager - Municipal
Tatham Engineering
Bracebridge, ON
The Engineer/Senior Engineer, Project Manager is also responsible for providing technical direction, mentoring and training junior staff and assisting the Group Leader and Branch Manager…
Added 2 mins ago
Airports - Assistant Store Manager
Wirelessdna
Mississauga, ON
Driving the same business development initiatives as the Store Manager - building relationships across the airport, creating leads, and finding every opportunity to bring business to the…
Added 2 mins ago
Manager, Business Markets
RBC
Laval, QC
Full-time
…engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our…
Added 18 mins ago
Bilingual Complex Care Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
The Complex Care Analyst will be reporting to the Manager, Member Experience & Relations, Complex Care.
Added 18 mins ago
Project Manager - ECP, Grants
Euna Solutions
ON · Oakville, Ontario
Full-time
The Project Manager owns the delivery of an enterprise-scale Euna Grants implementation for a state government client. This is a client-facing role with real accountability - you manage the…
Added 18 mins ago
Coordinator, Development Programs
Ottawa Senators
Ottawa, ON
Full-time
Other duties as requested by the Manager, Development Programs or Director, Hockey Programs
Added 18 mins ago
Product Manager
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 18 mins ago
Retail Sales Consultant - Part Time - Pickering Town Centre, ON
Swarovski
Pickering, ON
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 18 mins ago
Retail Sales Consultant - Part Time - Devonshire Mall, ON
Swarovski
Windsor, ON
Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…

BMO

Branch Manager

Montreal, QC, Canada

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 2, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Application Deadline:

10/01/2026

Address:

630 boul Rene Levesque Ouest

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads and coaches employees to deliver exceptional customer service while driving sales and business growth strategies. They are responsible for managing branch operations, ensuring regulatory compliance, and fostering a culture aligned with the bank's values.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. In-depth knowledge of retail banking products, operational processes, and leadership experience is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial planning
Risk management
Strategic planning
Performance coaching
Relationship management
Data analysis
Problem solving
Negotiation
Operational management
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Sales Strategy
Customer Acquisition
Business Growth
Risk Management
Financial Services
Regulatory Compliance
Performance Management
Team Leadership
Relationship Management
Operational Excellence
Market Analysis
Credit Card Services
Personal Banking
Stakeholder Management
Strategic Planning
Data Driven Decision Making
Anti-Money Laundering
Community Engagement

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