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Added 2 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
New Westminster, BC
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · West Broadway Thrift Store
Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
Digital Marketing Specialist
RONCO Safety (PPE Manufacturing)
Toronto, ON · Greater Toronto Area, Canada
Full-time
Coordinate assigned projects with Marketing, Sales, Product and external partners, communicating progress, dependencies and recommendations to the Marketing Manager.
Added 16 mins ago
Procurement Specialist
Texcan
Surrey, BC
Full-time
In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
Added 16 mins ago
Bilingual Inside Account Manager
MT Talent Solutions Inc.
Quebec, QC
Full-time
Bilingual Inside Account Manager /Représentant(e) des ventes internes
Added 17 mins ago
Senior Clinical Specialist, Interventional Cardiology, Montreal & Toronto
Haemonetics
Quebec, QC
Full-time
The Senior Clinical Specialist provides advanced clinical sales support for Optowire and SavvyWire, leading solutions in the Sensor-Guided Technology market,and plays a key role in the…
Added 31 mins ago
Talent Acquisition Sourcer
Nakisa
Montreal, QC
Full-time
Your portfolio starts with our software developer, IT and technical product roles, alongside outbound searches in Customer Success and Enterprise Sales. You will also own how Nakisa shows…
Added 31 mins ago
Sales Manager
Texcan
Surrey, BC
Full-time
The Sales Manager leads sales growth and business development in the Vancouver region. This role oversees regional sales strategies, monitors forecasts, and implements market initiatives to…
Added 32 mins ago
Retail Shift Leader
Canna Cabana
Saskatoon, SK · Circle Drive, Saskatoon, SK
Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 46 mins ago
Project Manager (PMO) / Gestionnaire de projets (PMO)
Systemex Automation
Laval, QC
Full-time
Systemex Automation is looking for an experienced Project Manager to join our Project Management Office (PMO) and lead the successful delivery of large-scale automation and robotics…
Added 46 mins ago
Business Development Manager, Western Canada
Globe 24-7
BC · British Columbia, Canada
$100,000 to $120,000 CAD / year
Full-time
The Business Development Manager will be responsible for expanding market share across Western Canada through a combination of strategic sales leadership, technical field engagement, and…
Added 46 mins ago
Senior Marketing Manager
SPECTRAFORCE
Toronto, ON
$55.2 CAD / hour
Contract
Job Title: Senior Marketing Manager, Acquisition – Digital Investing
Added 46 mins ago
Assistant Manager, Guest Experience | Southcentre
lululemon
Calgary, AB
Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 46 mins ago
Account manager- FR
GardaWorld
Kingston, ON
Full-time
GardaWorld is looking for an Account manager to join our Protective Services team. This is an exciting opportunity to make a meaningful impact by driving operational excellence while…
Added 46 mins ago
Outside Sales-Agriculture
Delta Water Products
Kamloops, BC
$70,000 to $90,000 CAD / year
Full-time
The ideal candidate is a sales-driven professional with strong technical aptitude, solid problem-solving skills, and a customer-focused approach. You are comfortable reading system layouts,…
Added 47 mins ago
Account Manger - Sales
Flow Control Group
Mississauga, ON
Tri Canda Industries Ltd is seeking an experienced Account Manager to manage and grow an established customer base across Ontario Canada. This is an opportunity for a proven sales…
Added 47 mins ago
Equity Research Associate, Paper & Forest Products
TD
Toronto, ON
Full-time
…decisions. The department works closely with institutional Sales and Trading and other partners across the…
Added 47 mins ago
Gestionnaire principal(e), Gouvernance et optimisation du portefeuille/Sr. Manager, Governance & Portfolio Optimization
McKesson
Montreal, QC
Full-time
Added 1 hour ago
Fire Alarm Service Manager
Classic Fire + Life Safety
Ottawa, Ontario
Full-time
Fire Alarm Service Manager is a motivated, knowledgeable and customer-minded individual who is committed to applying and contributing your experience and expertise to our Service’s…
Added 1 hour ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Langley (District), BC · Langley Thrift Store
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Merivale Thrift Store
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Peterborough, ON
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
Senior Accounts Manager - PSD Sales (Montreal)
Powell
Montreal, QC · Saint-Laurent, QC
Full-time
Based in Montreal, the Senior Account Manager will report to the Sales Director of Powell Service Division. The Senior Account Manager is a member of the direct (outside) Service Sales team…
Added 1 hour ago
Branch Manager
BMO
Montreal, QC
Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.

BMO

Branch Manager

Montreal, QC, Canada

Pay: $70,000.00 - $150,000.00
Job type: Full-time
Apply by: Oct 2, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Application Deadline:

10/01/2026

Address:

630 boul Rene Levesque Ouest

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$70,000.00 - $150,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager leads and coaches employees to deliver exceptional customer service while driving sales and business growth strategies. They are responsible for managing branch operations, ensuring regulatory compliance, and fostering a culture aligned with the bank's values.

Requirements

Candidates must have 5-7 years of relevant experience and a post-secondary degree, or an equivalent combination of education and experience. In-depth knowledge of retail banking products, operational processes, and leadership experience is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial planning
Risk management
Strategic planning
Performance coaching
Relationship management
Data analysis
Problem solving
Negotiation
Operational management
Regulatory compliance

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Sales Strategy
Customer Acquisition
Business Growth
Risk Management
Financial Services
Regulatory Compliance
Performance Management
Team Leadership
Relationship Management
Operational Excellence
Market Analysis
Credit Card Services
Personal Banking
Stakeholder Management
Strategic Planning
Data Driven Decision Making
Anti-Money Laundering
Community Engagement

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