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Added 3 mins ago
Sr. Account Manager (Canada)
Netflix
Toronto, ON
Full-time
Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post…
Added 4 mins ago
Spécialiste des comptes clés - Myélome multiple / Key Account Specialist - Multiple Myeloma
Sanofi
Toronto, ON · Montreal, QC
Full-time
Added 4 mins ago
Senior PSP Strategy Advisor
Sanofi
Toronto, ON
Full-time
Added 45 mins ago
Product Manager
KingFisher Boats Inc.
Vernon, BC
Full-time
As Product Manager, you will lead the planning and development of KingFisher's product lineup, translating dealer and customer insights into innovative features, models, and options that…
Added 47 mins ago
Client Budget Manager
Flywheel
Toronto, ON
Full-time
…access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth…
Added 47 mins ago
PMA (Preventative Maintenance Agreement) Sales, Account Manager
Mircom Group of Companies
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Full-time
Quote sales agreements for customers with technical accuracy and within company pricing guidelines
Added 1 hour ago
Lead, Services and Programs (Ticket/Rental Supervisor)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check…
Added 1 hour ago
Territory Manager (Saskatchewan)
ALLIANCE DOOR PRODUCTS
Regina, SK
Full-time
As a Territory Manager (TM), you will lead and coordinate sales and marketing activities within Saskatchewan. The TM is a sales and relationship specialist, deeply connected to the industry…
Added 1 hour ago
Territory Manager (Saskatchewan)
ALLIANCE DOOR PRODUCTS
Saskatoon, SK
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As a Territory Manager (TM), you will lead and coordinate sales and marketing activities within Saskatchewan. The TM is a sales and relationship specialist, deeply connected to the industry…
Added 1 hour ago
Business Development Representative
SFC Energy North America
Ottawa, ON
Full-time
Reporting to the Regional Sales Manager, a successful candidate will possess the skills:
Added 1 hour ago
Technical Sales Representative
SFC Energy North America
Calgary, AB
Full-time
We're looking for a dynamic and results-driven Technical Sales Representative to join our team. Reporting to the Regional Sales Manager, this role is responsible for driving sales growth,…
Added 1 hour ago
Partner Development Manager II
Barracuda Networks Inc.
Ottawa, ON
Partnership Development Manager is responsible for building relationships with large-scale partners, executing channel strategies to expand market reach and enhance partner engagement. They…
Added 1 hour ago
Information Security Compliance Specialist
Docebo
Remote, Canada
$98,300 to $131,000 CAD / year
Full-time · Remote
…and driving customer trust. You will bridge the gap between technical rigor and client confidence, translating complex compliance frameworks (like NIS2, NIST, GDPR, ISO, SOC, and FedRAMP)…
Added 1 hour ago
Inventory Supervisor
Community Natural Foods
Calgary, AB
Full-time
Clean shelves and merchandising materials and maintain tidy work areas in the back room and the sales floor
Added 1 hour ago
Technical Sales Representative
SFC Energy North America
Grande Prairie, AB
Full-time
We're looking for a dynamic and results-driven Technical Sales Representative to join our team. Reporting to the Regional Sales Manager, this role is responsible for driving sales growth,…
Added 1 hour ago
Engineering Manager
People Placement Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
Ensure engineering solutions meet technical specifications, budgets, quality standards, safety requirements, and performance expectations.
Added 2 hours ago
Inside Product Support Specialist & Training Coordinator
Väderstad AB
Regina, SK · Langbank, SK
Full-time
…customers, territory teams, Product Support, Parts, Warranty, Sales, Product Management, Documentation, and global teams to understand where additional knowledge, tools, or support are…
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Consultant, AI Adoption & Enablement
MNP
Montreal, QC · Toronto, ON
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…organizations succeed in the digital age by bridging strategic vision, technical innovation, and operational execution to deliver transformative…
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Conseiller(ère) principal(e), Contrôle financier commercial /Senior Advisor, Commercial Controllership
Rio Tinto
Montreal, QC
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Added 2 hours ago
Senior Manager, Layout Design
Ciena
Ottawa, ON
Full-time
This is a senior layout design manager position. In this role you and your team will lead design enablement of advanced high-speed analog circuits in the latest deep-submicron CMOS and/or…
Added 2 hours ago
Senior Backend Engineer
Apollo.io
Canada
Full-time
…million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies…
Added 2 hours ago
Compute Solution Architect
Mistral
Canada
Full-time
…Infrastructure customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving…
Added 2 hours ago
Manager, Complex Accounting
Quantum Management Services Ltd.
Ottawa, ON
$120,000 to $140,000 USD / year
Full-time
We are seeking a seasoned Accounting Manager to join a large and well-established real estate group that develops, builds, and manages properties across Canada and the U.S. This is a…
Added 2 hours ago
Service Lead
Premier Equipment
Kawartha Lakes, ON · Omemee, ON
$33.98 to $42.91 CAD / hour
Full-time
…customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is…
Added 2 hours ago
Associate, Global Markets Corporate Banking
BMO Capital Markets
Toronto, ON
Full-time
Serve as a secondary portfolio manager or day-to-day contact on assigned transactions and independently manage less complex transactions, subject to appropriate senior oversight.

BMO

Branch Manager

Tofield, AB, Canada

Pay: $65,000.00 - $130,000.00
Job type: Full-time
Apply by: Oct 19, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Application Deadline:

10/18/2026

Address:

5303 - 50th Street

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Recommends and implements solutions based on analysis of issues and implications for the business.
Assists in the development of strategic plans.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
Ensures alignment between stakeholders.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience.
In-depth knowledge of retail banking products and services.
In-depth knowledge of competitive marketplace and trends in product offerings.
In-depth knowledge of all branch operational processes and policies.
In-depth knowledge of branch technologies, processes, and performance metrics.
In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$65,000.00 - $130,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager is responsible for leading, coaching, and developing branch staff to deliver exceptional customer service and achieve sales growth. They oversee branch operations, execute business development strategies, and ensure compliance with regulatory requirements and bank policies.

Requirements

Candidates must have 5-7 years of relevant experience, including previous supervisory or management experience, and a post-secondary degree. In-depth knowledge of retail banking products, operational processes, and financial regulations is required.

Skills

Retail banking
Sales management
Customer service
Business development
Team leadership
Financial advising
Risk management
Strategic planning
Performance management
Relationship management
Analytical skills
Problem solving
Communication skills
Negotiation
Operational management
Data-driven decision making

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Sales Strategy
Customer Retention
Business Growth
Risk Management Framework
Financial Objectives
Operational Excellence
Team Development
Regulatory Compliance
Market Analysis
Referral Management
Performance Metrics
Stakeholder Management
Cold Calling
Community Involvement
Money Laundering Reporting
Credit Card Industry
Strategic Planning
Profitability Goals

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