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Added 7 mins ago
L
Financial Service Representative - LendDirect Office #1674
LendDirect
Regina, SK
- Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 7 mins ago
AF
Financial Service Representative - LendDirect Office #1674
Attain Finance
Regina, SK
- Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 42 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Kentville, NS
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking an Account Manager (Electrical) to join our Kentville, NS branch.
Added 42 mins ago
B
Représentant service à clientèle
BMO
Châteauguay, QC
- Part-time
…best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 42 mins ago
B
Senior Manager, Business Banking Lending Acquisition
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Manager, Business Banking Lending Acquisition plays a pivotal role in designing, developing, and executing advanced credit acquisition strategies across the full suite of…
Added 1 hour ago
EM
Management Trainee
Enterprise Mobility
Windsor, ON
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
SL
Bilingual ADP Sales Manager
Sun Life Québec
Quebec, QC
- Full-time
…helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the growth, productivity and readiness of advisors within Sun Life’s Advisor…
Added 2 hours ago
SG
Project Manager
Schindler Group
Toronto, ON
- Full-time
Work with the District/Branch Manager and within company guidelines to assist with the development of annual budgets.
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 3 hours ago
NB
Banking advisor
National Bank of Canada
Vancouver, BC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 4 hours ago
GO
Project Coordinator
Government of Yukon
Whitehorse, YT
- Full-time
…team. This position is responsible to support a variety of branch-wide initiatives related to project management and reporting. This position is responsible for assisting project…
Added 8 hours ago
B
Mortgage Specialist
BMO
Barrie, ON
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 8 hours ago
B
Mortgage Specialist
BMO
Newmarket, ON
- Full-time
…ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to…
Added 11 hours ago
T
Personal Banking Associate - Pointe-Claire, Colonnades (Full time)
TD
Pointe-Claire, QC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 11 hours ago
T
Personal Banking Associate - Mont-Royal (full-time)
TD
Montreal, QC
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 18 hours ago
NB
SME Account Manager
National Bank of Canada
Quebec, QC
- Full-time
A career as an SME Account Manager in the Private Banking 1859 team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to guide…
Added 18 hours ago
NB
Banking Advisor Jobs for Indigenous People
National Bank of Canada
Montreal, QC
- Full-time
You will report to the Branch Manager and work with a team of experts specialized in investment, credit, mortgage financing and more.
Added 18 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Laval, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 22 hours ago
BA
Project Manager
Branch Audiovisual
Toronto, ON
- Full-time
The primary role of the Project Manager is to lead and oversee the planning, execution, and successful delivery of our audiovisual projects. From planning and resource allocation to client…
Added 1 day ago
NB
Banking advisor
National Bank of Canada
Gatineau, QC
- Full-time
The branch is open one evening a week. A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. On a day-to-day…
Added 1 day ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Implement regional sales programs for sales action and training plans with your team and fellow Branch Managers
Added 1 day ago
Pre-Planning Director
Arbor Memorial Inc
Trois-Rivières, QC
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 1 day ago
AM
Pre-Planning Director
Arbor Memorial Inc
Edmonton, AB
- Full-time
Reporting to the Branch Manager, you will be responsible for promoting and providing funeral and cemetery pre-planning by contacting and meeting clients to pre-arrange their funerals and…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the…
Added 1 day ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs,…

BMO

Branch Manager in Training

Montreal, QC, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Oct 23, 2026
Experience: Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 4, 2026

Original job description

Application Deadline:

10/22/2026

Address:

119 rue St-Jacques ouest

Job Family Group:

Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
Conducts cold calls to prospective customers to develop new customer relationships.
Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
Supports the Bank’s community involvement and participates in community activities.
Maintains a high-touch relationship with key branch customers and prospects within the market.
Resolves customer related issues using knowledge of bank services, products, and processes.
Fulfills sales and service activities for the customer in accordance with approved procedures.
Builds the business plan for the branch.
Influences and negotiates to achieve business objectives.
Identifies emerging issues and trends to inform decision-making.
Implements, reviews, and revises work plans.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Ensures alignment between stakeholders.
Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Communicates goals, plans, and assignments to achieve financial and customer service goals.
Leads the implementation of new programs, products and processes within the branch.
Coordinates the implementation of national and regional sales and service initiatives.
Monitors the service request and problem resolution processes for adherence to national standards.
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Plans and controls unit operating expenses in accordance with forecasts.
Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
Builds effective relationships with internal/external stakeholders.
Maintains the confidentiality of customer and Bank information.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with all legal and regulatory requirements for the jurisdiction.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently on a range of complex tasks, which may include unique situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Previous supervisory or management experience - preferred.
In-depth knowledge of retail banking products and services.
Advanced knowledge of competitive marketplace and trends in product offerings.
Working knowledge of branch operational processes and policies.
Working knowledge of branch technologies, processes, and performance metrics.
Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Manager in Training guides and coaches employees to deliver exceptional service while executing branch business plans to drive growth and customer acquisition. They are responsible for managing operational outcomes, resolving complex customer issues, and ensuring compliance with all regulatory and bank policies.

Requirements

Candidates should have 4-6 years of relevant experience and a post-secondary degree in a related field. In-depth knowledge of retail banking products, branch operations, and strong leadership skills are required.

Skills

Retail banking
Sales management
Customer service
Business development
Financial advising
Team leadership
Strategic planning
Risk management
Operational management
Relationship management
Data analysis
Negotiation
Problem solving
Communication
Coaching

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Retail Banking
Branch Management
Sales
Customer Service
Business Development
Financial Objectives
Risk Management
Compliance
Strategic Planning
Performance Metrics
Operational Expenses
Money Laundering Reporting
Stakeholder Management
Market Trends
Credit Card Industry
Referral Network
Cold Calling
Community Involvement
Data Analysis
Negotiation

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