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Added 3 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
As our Member Experiences Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 3 mins ago
FR
Service Advisor
Fraserway RV
Whitehorse, YT
- Full-time
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Added 3 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 3 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 3 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 3 mins ago
SC
Barista / Cashier
Sodexo Canada Ltd
Edmonton, AB
- Full-time
…in a sanitary matter is mandatory. You will also record all sales, collect money, operate a cash register and follow all cash-handling procedures as required. You may perform other duties…
Added 3 mins ago
TT
Customer Success Manager
trane technologies
Montreal, QC
- Full-time
We are seeking a proactive, highly collaborative, and business-savvy Customer Success Manager (CSM) to join our team in Montreal, QC. Reporting directly to the Customer Success Leader, you…
Added 4 mins ago
TH
Order Fulfilment Associate Part Time (HALIFAX)
The Home Depot
Halifax, NS
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 4 mins ago
TH
Lumber/Building Materials Sales Part Time (MARKHAM WEST)
The Home Depot
Markham, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Tool Rental Sales Part Time - WINDSOR E
The Home Depot
Windsor, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
TH
Tool Rental Sales Part Time - ETOBICOKE S
The Home Depot
Toronto, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 4 mins ago
CC
Retail Shift Leader
Canna Cabana
Bracebridge, ON · Muskoka, Bracebridge, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 4 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $50,000 CAD / year
- Full-time
Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social…
Added 4 mins ago
DT
Assistant Manager II
Dollar Tree Stores
Windsor, ON
- Full-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
C
Client Sales Support (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
As the Client Sales Support you will build proposals and help the Integrated Account Lead (IAL) negotiate and close sales opportunities with existing and potential clients to help build…
Added 4 mins ago
E
Personal Trainer, Bay Street
Equinox
Toronto, ON
- Full-time
Pathway to management opportunities via our in-house Manager-In-Training program.
Added 4 mins ago
R
Banking Advisor
RBC
Pincher Creek, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 mins ago
R
Senior Relationship Manager - Royal Distinction
RBC
Toronto, ON
- Full-time
Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care
Added 4 mins ago
GD
DYNAMITE - Assistant Manager - Vaughan Mills
Groupe Dynamite, Inc Garage
Vaughan, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 19 mins ago
MS
PT Sales Manager
Michaels Stores
Winnipeg, MB
- Part-time
Store - WINNIPEG-ST VITAL, MBThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This…
Added 19 mins ago
MS
Part-Time Sales Manager
Michaels Stores
Orleans, ON
- Part-time
Store - OTTAWA-ORLEANS, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This…
Added 19 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
Contribute to meeting store sales targets; provide efficient, courteous customer service; use tact when dealing with difficult customers.
Added 19 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Georgetown, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.

BMO

Branch Operations Manager

Saint John, NB, Canada
Fredericton, NB, Canada
CHIP, Canada

$65,000.00 - $115,000.00 · Full-time

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Job details

Pay: $65,000.00 - $115,000.00
Job type: Full-time
Apply by: Nov 24, 2026
Experience: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Application Deadline:

11/23/2026

Address:

44 Chipman Hill

Job Family Group:

Wealth Sales & Service

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
Ensures alignment between values and behaviour that fosters diversity and inclusion.
Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
Attracts, retains, and enables the career development of top talent.
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
Provides input to the market business development plan.
Support the solution and implementation of addressing client concerns and escalations, as required.
Performs risk assessments and monitoring to ensure there are no breaches in compliance.
Makes recommendations to management about risk and regulatory requirements and compliance.
Recommends and implements solutions based on analysis of issues and implications for the business and the client.
Assists in the development of strategic plans.
Identifies emerging issues and trends to inform decision-making.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Helps determine business priorities and best sequence for execution of business/group strategy.
Conducts independent analysis and assessment to resolve strategic issues.
Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
Monitors and tracks performance and addresses any issues.
Designs and produces regular and ad-hoc reports, and dashboards.
Ensures the effective implementation of Bank initiatives and programs.
Models a mindset for continuous improvement and champions alternatives.
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
Prepares documentation of compliance monitoring and risk assessments, and findings to management as per guidelines.
Executes administrative reviews and filings according to Bank policies and procedures.
Ensures Branch organization and delegation templates are in place and up to date.
Monitors daily transactions, monthly transactions, and reports in accordance with regulatory guidelines and internal policies.
Supervises cash and securities related responsibilities (cheque and securities deposits, cheque issuance, vault, box count, etc.) and operational compliance in the branch.
Oversees maintenance of Policies and Procedures Manual as required by internal and external changes.
Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
Acts as a subject matter expert on business applications/systems.
Monitors operational controls to identify any deficiencies and supports the initiation of appropriate corrective actions to ensure controls are adequate.
Identifies and analyzes factors which may affect risk mitigation within the market and compliance with applicable regulatory requirements
Monitors to ensures Branch adherence to internal/external Compliance regulations and requirements
Provides input into the planning and implementation of operational programs.
Executes work to deliver timely, accurate, and efficient service.
Sources new sales & service professional candidates.
Supports the Trainee mentorship and supervises performance during and subsequent to their 18-month training period.
Leads/participates in the design, implementation and management of core business/group processes.
Develops and manages a business/group program.
Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Performs various operational activities to meet business objectives, client needs, and maintain overall service levels.
Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions.
Meets high quality service standards to maximize relationship retention and growth.
Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run function.
Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Sales and service experience preferred.
In-depth operational experience.
Supervisory/leadership experience.
In-depth experience with financial planning products and related technologies.
Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Salary:

$65,000.00 - $115,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Operations Manager supports business objectives by overseeing operational support, sales compliance, and regulatory adherence within the branch. They are responsible for leading teams, managing risk assessments, executing strategic initiatives, and ensuring high-quality service standards.

Requirements

Candidates should have 5-7 years of relevant experience and a post-secondary degree, along with in-depth operational and leadership experience. Proficiency in financial planning products and strong analytical, communication, and problem-solving skills are required.

Skills

Operational management
Sales compliance
Regulatory requirements
Risk assessment
Strategic planning
Team leadership
Performance management
Stakeholder management
Data analysis
Change management
Financial planning
Communication skills
Problem solving
Coaching
Business development

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans

Visa sponsorship

Not detected in the job text

Keywords

Branch Operations
Wealth Sales
Compliance
Regulatory Requirements
Risk Management
Strategic Planning
Team Leadership
Performance Management
Stakeholder Management
Data Governance
Change Management
Financial Planning
Operational Controls
Business Development
Mentorship
Reporting
Dashboards
Cash Management
Securities
BMO

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