Jobs in Canada

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Added 10 mins ago
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Manager Signals and Communication Operations
CPKC
Medicine Hat, AB
- Full-time
As a Manager, Signals & Communications Operations, you’ll lead field teams supporting the safety, reliability, and performance of critical rail systems across Eastern Ontario. In this…
Added 10 mins ago
SI
Recreation and Wellness Manager
Shannex Incorporated
Mississauga, ON
- Full-time
…more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better…
Added 10 mins ago
EG
Regional Health & Safety, Risk Manager – Western Canada
Emterra Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Reporting directly to the Director, Health & Safety/Risk, the Regional Health & Safety, Risk Manager – British Columbia, Saskatchewan and Manitoba provides regional leadership for health,…
Added 10 mins ago
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Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 10 mins ago
AI
Production Supervisor
Aversan Inc.
Montreal, QC
- Full-time
Ensures the proper and judicious application of the company’s collective agreements in conjunction with Human Resources and the Production Manager.
Added 12 mins ago
MI
Specialist, Environmental, Health & Safety
MasterBrand, Inc.
Winnipeg, MB
- Full-time
For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of…
Added 12 mins ago
M&
Associate Operations Manager
Marcus & Millichap
AB
- Full-time
The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. This position contributes to the overall success of the…
Added 18 mins ago
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restaurant manager
A&W Restaurant
Sicamous, BC
- From $57,595.2 CAD / year
- Full-time
- On-site
Added 26 mins ago
FA
restaurant assistant manager
Food and Beverage Company of Kanata Inc o/a Tim Hortons
Kanata, ON
- From $44,000 CAD / year
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 26 mins ago
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maintenance manager
Courtenay Return It Depot
Courtenay, BC
- Full-time
Direct and control the operations of commercial facilities
Added 27 mins ago
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Estimating Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Pre-Construction Manager, the Pre-Construction Coordinator will be responsible for supporting the Estimating and Operations teams in the successful preparation of…
Added 27 mins ago
GI
Treasury Manager
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
The Manager, Treasury will report to the Treasurer and will collaborate closely with the Corporate Finance, Shared Services, and Operational teams to maintain and streamline treasury…
Added 27 mins ago
GI
HSE Advisor
Green Infrastructure Partners
Markham, ON · Toronto, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager HSE, the Health Safety & Environment (HSE) Advisor will work alongside the national health and safety team and local operations. The HSE Advisor will emphasize…
Added 27 mins ago
AV
restaurant assistant manager
A&W Veteran's
Stony Plain, AB
- $37.5 to $38 CAD / hour
- Full-time
- On-site
Added 28 mins ago
TH
restaurant manager
Tim Hortons
Oro, ON
- From $23 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 36 mins ago
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Pipeline Integrity Project Manager
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Pipeline Integrity Project Manager on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 36 mins ago
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Manager Operating Practices
CPKC
Calgary, AB
- Full-time
The Manager Operating Practices plays a key leadership role in shaping safe and efficient railway operations across CPKC's Canadian network. This position leads the development of operating…
Added 36 mins ago
R
Lead Engineer, Facility Design
Raise
Calgary, AB
- $150,000 to $165,000 CAD / year
- Full-time
Reporting to the Manager, Project Engineering, the Lead Engineer, Facility Design is a senior engineering role responsible for supporting transmission facility design and connection…
Added 37 mins ago
Snow Safety Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
The Lead Avalanche Forecaster reports to the Senior Supervisor of Public Safety and the Mountain Operations Manager, and works closely with all operational departments and third-party…
Added 37 mins ago
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Production Project Lead
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 37 mins ago
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Project Manager II
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 37 mins ago
S
Maintenance Manager
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 37 mins ago
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Regional Manager - G.E. Booth Water Resources Recovery Facility
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
…Booth WRRF in the Region of Peel, including all aspects of operations and…
Added 37 mins ago
OC
W & WW Shift Lead
Ontario Clean Water Agency
Mississauga, ON · OCWA - GE Booth WWT
- Full-time
The Shift Lead at GE Booth WRRF is second in command to the Shift Coordinator and supports daily plant operations, operational direction, staff coordination and communication. The role is…
Added 37 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - Sanofi
- Full-time
…maintenance strategies and technical solutions to support client operations and OCWA business development…

BMO

Branch Support Specialist

Toronto, ON, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5 to 7+ years of experience supporting end-user technology, branch operations, service delivery, project coordination, or technology support functions.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Branch Support Specialist coordinates and supports Canadian branch technology operations, including break/fix, provisioning, deployments, activities, refresh programs, and branch projects. The role works closely with business partners, technicians, suppliers, and engineering/CIO teams to ensure technology services are delivered efficiently, accurately, and with minimal impact to frontline operations.

Key Accountabilities

Coordinate and support branch technology activities including provisioning, installations, moves, adds, changes, disposals (IMACD), break/fix requests, hardware refreshes, and branch modernization initiatives.
Act as a central point of contact for branch technology requests, ensuring timely intake, triage, assignment, communication, and resolution of issues.
Partner with field technicians, engineering teams, vendors, and business stakeholders to coordinate the successful delivery of branch technology services and projects.
Monitor and manage technology incidents, service requests, and project activities to ensure adherence to service levels and delivery commitments.
Provide operational support for branch openings, relocations, renovations, closures, and technology refresh programs.
Coordinate hardware procurement, logistics, deployment scheduling, asset management, and technology readiness activities.
Support issue escalation, troubleshooting, and problem resolution activities to minimize disruption to frontline banking operations.
Maintain accurate records, documentation, and status reporting within ServiceNow and other operational systems.
Identify opportunities to improve processes, enhance customer experience, and increase operational efficiency.
Foster strong relationships with branch leaders and business partners through proactive communication and service excellence.

Experience & Qualifications

5 to 7+ years of experience supporting end-user technology, branch operations, service delivery, project coordination, or technology support functions.
Experience coordinating technology deployments, workstation provisioning, hardware refreshes, or infrastructure-related projects.
Experience working in an IT service management environment utilizing ticketing platforms such as ServiceNow.
Strong understanding of end-user technologies including desktops, laptops, printers, scanners, pinpads, cash recycling units, networking, and workplace technology solutions.
Experience coordinating multiple stakeholders, vendors, and field support resources in a fast-paced operational environment.
Demonstrated ability to manage competing priorities while maintaining high levels of accuracy and customer service.
Excellent written and verbal communication skills with the ability to interact effectively with technical and non-technical audiences.
Strong analytical, organizational, and problem-solving skills.
Post-secondary education in Information Technology, Computer Science, Business, or a related field is preferred, or equivalent work experience.
Knowledge of retail banking branch operations and branch technology environments.
Familiarity with hardware lifecycle management, asset management, and deployment processes.
Ability to work independently while collaborating effectively across cross-functional teams.
Passion for customer service and a commitment to delivering "first-time-right" outcomes.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Coordinate branch technology requests, incidents, deployments, hardware refreshes, and projects, working with technicians, vendors, engineering teams, and business partners. Maintain service delivery and operational records, support branch changes and technology readiness, and improve processes while minimizing disruption to frontline banking.

Requirements

Candidates should have 5 to 7 or more years of experience in end-user technology support, branch operations, service delivery, or technology project coordination, including experience with IT service management platforms such as ServiceNow. The role requires knowledge of workplace and branch technologies, strong coordination, communication, organizational, and problem-solving skills; post-secondary education in a related field is preferred or equivalent experience is acceptable.

Skills

Technology Operations Support
IT Service Management
ServiceNow
Hardware Provisioning
Hardware Lifecycle Management
Asset Management
Incident Management
Project Coordination
Vendor Coordination
Stakeholder Communication
Troubleshooting
Problem Solving
Process Improvement
Customer Service
Branch Technology Support

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Branch Technology Operations
Break/Fix
Provisioning
Installations
Moves, Adds, Changes, and Disposals
Hardware Refresh
Branch Modernization
ServiceNow
IT Service Management
Incident Management
Service Requests
Service Levels
Desktop Computers
Laptops
Printers
Scanners
Pinpads
Cash Recycling Units
Networking
Hardware Procurement
Deployment Scheduling
Asset Management
Field Support
Retail Banking
Branch Openings and Relocations
Technology Readiness
Operational Reporting

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