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Added 11 mins ago
X
Sales Manager
Xello
Remote, Canada
- Full-time
- Remote
…through demonstration and get directly involved in the sales process when your expertise can help move an opportunity…
Added 11 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 11 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
Added 11 mins ago
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Financial Analyst
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
The Financial Analyst, reporting to the Sr Manager, Finance, Budgeting & Reporting, supports the budgeting, forecasting and monthly financial reporting requirements of the organization.…
Added 26 mins ago
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Health Services Manager - Rehabilitation Services, Social Work, Ambulatory Care
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
Reporting to the Director of Rehabilitation, Ambulatory Care and Supportive Care Services, the Health Services Manager is responsible for providing strategic and operational leadership to…
Added 26 mins ago
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Finance Manager
Mighty Peace Chevrolet Buick GMC Ltd
Peace River, AB
- Full-time
Finance Manager Mighty Peace Chevrolet Buick GMC Ltd & Mighty Peace PowerSports & RV
Added 26 mins ago
FC
Green - Programmer/Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
FC
Green - Business Analyst
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
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Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…trusted partner throughout the entire building and renovation…
Added 26 mins ago
FC
Green - Project Executive
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
FC
Green - Business Consultant
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
FC
Green - Technology Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
FC
Green - Project Manager
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
FuntoNetwork is seeking a Project Manager - Level 3 for upcoming project opportunity: IT Specialized Services (TBIPS).
Added 26 mins ago
FC
Green - Application/Software Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
FC
Green - Quality Assurance Specialist
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
JA
Base Administrator
Jazz Aviation LP
Vancouver, BC
- Full-time
Maintain Pilot and Flight Attendant Absence Reports and provide updates to Base/Assistant Chief Pilots, Inflight Regional Manager as well as Inflight Managers.
Added 26 mins ago
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Account Manager, Physician Relations
Prenuvo
Vancouver, BC
- Full-time
We are looking for an Account Manager, Physician Physician Partnerships based in the the Vancouver, BC area to join our Physician Partnerships Sales Team. This is a hunter-and-farmer role:…
Added 26 mins ago
FC
Green - Information Management Architect
FuntoNetwork Consulting
Ottawa, ON
- $65 to $139 USD / hour
- Contract
Added 26 mins ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Responsible for supporting assigned Quality Assurance activities and Quality Control activities at the installation and Commissioning site, reporting directly to the on-site QA/QC Manager.
Added 26 mins ago
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Development Manager - EA Sports FC
EA SPORTS
Vancouver, BC
- Full-time
Reporting to a Development Director, a Development Manager (DM) within the game development team ensures the delivery of game features is on time and within budget. You as the DM will…
Added 26 mins ago
PM
REEV Operations Sr Executive
Philip Morris International
Toronto, ON
- Full-time
The process may include application review, recruiter and hiring manager interviews, a role-specific assessment and a final interview.
Added 26 mins ago
PM
Manager P&ED
Philip Morris International
Toronto, ON
- Full-time
Manager, Process & Experience Delivery (P&ED)
Added 26 mins ago
PM
Manager Brand Engagement
Philip Morris International
Toronto, ON
- Full-time
The process may include application review, recruiter and hiring manager interviews, a role-specific assessment and a final interview.
Added 26 mins ago
HR
Senior Quantity Surveyor - Ontario Line Project
Hitachi Rail
Toronto, ON
- Full-time
Ensure the monthly statement issuing, with the Construction Manager, according to the project planning
Added 26 mins ago
SM
RQ11649 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Project Manager/Leader with proven experience in product planning, product lifecycle management, product vision and strategy, project management, stakeholder…

BMO

Branch Support Specialist

Toronto, ON, Canada
SCC, Canada

$55,500.00 - $120,000.00 · Full-time

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Job details

Pay: $55,500.00 - $120,000.00
Job type: Full-time
Apply by: Oct 16, 2026
Experience: 5 to 7+ years of experience supporting end-user technology, branch operations, service delivery, project coordination, or technology support functions.
Posting language: English
Posted: Oct 5, 2026

Original job description

Application Deadline:

10/15/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

The Branch Support Specialist coordinates and supports Canadian branch technology operations, including break/fix, provisioning, deployments, activities, refresh programs, and branch projects. The role works closely with business partners, technicians, suppliers, and engineering/CIO teams to ensure technology services are delivered efficiently, accurately, and with minimal impact to frontline operations.

Key Accountabilities

Coordinate and support branch technology activities including provisioning, installations, moves, adds, changes, disposals (IMACD), break/fix requests, hardware refreshes, and branch modernization initiatives.
Act as a central point of contact for branch technology requests, ensuring timely intake, triage, assignment, communication, and resolution of issues.
Partner with field technicians, engineering teams, vendors, and business stakeholders to coordinate the successful delivery of branch technology services and projects.
Monitor and manage technology incidents, service requests, and project activities to ensure adherence to service levels and delivery commitments.
Provide operational support for branch openings, relocations, renovations, closures, and technology refresh programs.
Coordinate hardware procurement, logistics, deployment scheduling, asset management, and technology readiness activities.
Support issue escalation, troubleshooting, and problem resolution activities to minimize disruption to frontline banking operations.
Maintain accurate records, documentation, and status reporting within ServiceNow and other operational systems.
Identify opportunities to improve processes, enhance customer experience, and increase operational efficiency.
Foster strong relationships with branch leaders and business partners through proactive communication and service excellence.

Experience & Qualifications

5 to 7+ years of experience supporting end-user technology, branch operations, service delivery, project coordination, or technology support functions.
Experience coordinating technology deployments, workstation provisioning, hardware refreshes, or infrastructure-related projects.
Experience working in an IT service management environment utilizing ticketing platforms such as ServiceNow.
Strong understanding of end-user technologies including desktops, laptops, printers, scanners, pinpads, cash recycling units, networking, and workplace technology solutions.
Experience coordinating multiple stakeholders, vendors, and field support resources in a fast-paced operational environment.
Demonstrated ability to manage competing priorities while maintaining high levels of accuracy and customer service.
Excellent written and verbal communication skills with the ability to interact effectively with technical and non-technical audiences.
Strong analytical, organizational, and problem-solving skills.
Post-secondary education in Information Technology, Computer Science, Business, or a related field is preferred, or equivalent work experience.
Knowledge of retail banking branch operations and branch technology environments.
Familiarity with hardware lifecycle management, asset management, and deployment processes.
Ability to work independently while collaborating effectively across cross-functional teams.
Passion for customer service and a commitment to delivering "first-time-right" outcomes.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

The Branch Support Specialist coordinates and supports Canadian branch technology operations, including hardware provisioning, break/fix requests, and branch modernization projects. They act as a central point of contact to ensure technology services are delivered efficiently while minimizing disruption to frontline banking operations.

Requirements

Candidates should have 5 to 7+ years of experience in end-user technology support, service delivery, or project coordination within an IT service management environment. A post-secondary education in Information Technology, Computer Science, or a related field is preferred, along with strong knowledge of retail banking branch technology.

Skills

ServiceNow
Hardware lifecycle management
Asset management
IT service management
Troubleshooting
Project coordination
Infrastructure support
Stakeholder management
Vendor management
Retail banking operations
Deployment scheduling
Technical documentation
Incident management
Workstation provisioning
Hardware refresh

Benefits

Health insurance
Tuition reimbursement
Accident insurance
Life insurance
Retirement savings plans
Performance-based incentives
Discretionary bonuses

Visa sponsorship

Not detected in the job text

Keywords

Branch Support
Technology Operations
IMACD
Break/fix
Hardware Refresh
ServiceNow
IT Service Management
Retail Banking
Asset Management
Infrastructure
Deployment
Logistics
Incident Management
Workplace Technology
Project Coordination
Vendor Management
Troubleshooting
End-user Technology
Hardware Procurement
Banking Operations

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